problem sending mail

jane · May 13, 2013, 18:38:27

I anyone else having problems with the smtp server?

Simon · May 13, 2013, 18:43:37

Yup - seems to connect, but stalls on sending.

zappaDPJ · May 13, 2013, 19:31:19

It's still down for me.

sunray2 · May 13, 2013, 19:34:07

Same story for me I'm afraid!

Gavin

Simon · May 13, 2013, 19:38:31

I've alerted IDNet.

Simon · May 13, 2013, 20:56:48

Emails working for me now.

Clive · May 13, 2013, 22:00:47

It's useful to have web based e-mail such as Yahoo and GMail as a back up or simply use them all the time.

Simon · May 13, 2013, 22:14:46

It is useful to have a backup, but I've found IDNet's email to be pretty reliable on the whole.

Clive · May 13, 2013, 22:19:57

I have two ISP's so web based mail means I can access my mail using either ISP.

SimonM_IDNet · May 14, 2013, 09:37:09

Hi,

There was a reported issue with the SMTP server last night. I my self was notified around 8pm after some calls were raised by our out of hours team. This was resolved shortly after when one of our server team managed to find the issue and fix it.

Hopefully this did not cause you guys too much disruption and apologies for any caused.

Kind regards
Simon Mulliss
IDNet support

Simon · May 14, 2013, 10:27:53

Thanks Simon.