Anyone else just had an outage?

Started by andrue, Jun 03, 2013, 13:30:38

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andrue

Connection came back after I power cycled the router.

Gary

Damned, if you do damned if you don't

zappaDPJ

I can't see anything amiss on the staff BQMs.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

andrue

Oh well. Just have to keep an eye on it then. Router has been fine since installed several weeks ago. I did re-enable IPv6 last night though.

karvala

Not an outage as such (i.e. no loss of sync or even PPP layer), but I'm still being redirected to the BT test page with a message that the connection to my ISP is down occasionally.  Never lasts more than a few minutes at a time, generally, but annoying when it happens.  If it's not being widely reported, I'm assuming it's actually someone messing around in my local exchange, although it only started after the big BT outage on Friday.

zappaDPJ

I used to get that all the time but never when my connection was down. The only way I could cure it was to enter my preferred DNS directly into all my PC's TCP/IP settings.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

brian_idnet

Hi Karvala,

Sometimes after a BT outage, the router can cache the BT holding page, the only way to clear this is usually by either a factory reset of the router to clear it's internal cache or to specify DNS in TCP/IP settings on the local PC.

Regards,

Brian
IDNet

karvala

Quote from: brian_idnet on Jun 04, 2013, 14:13:56
Hi Karvala,

Sometimes after a BT outage, the router can cache the BT holding page, the only way to clear this is usually by either a factory reset of the router to clear it's internal cache or to specify DNS in TCP/IP settings on the local PC.

Regards,

Brian
IDNet

Hi Brian,

Many thanks for the reply; that broadly makes sense, and it's certainly something I'll try if the problem persists, although I'm not quite sure how in that case the problem could be intermittent, i.e. on one occasion I can find the website fine, then a few minutes later the same website would yield  the BT login page, then a few minutes later I can access the website again.

brian_idnet

Hi Karvala,

It can be a bit random on whether the router supplies it cached one or if it requests a new one directly from the remote web server, either resetting the router or specifying DNS will clear the issue though. This tends to be more common on PPPoE type routers on FTTC services than on ADSL type setups though.

regards,

Brian
IDNet Support

andrue

Did it again. I've disabled IPv6 (well..set it to local only) and I'll see what happens. I think this is also the first time I've used the router with a VPN for an extended time. Technology is all well and good but damn - it'd be nice if just worked without all the faffing around  :rant2:

mervl

Quote from: andrue on Jun 04, 2013, 17:20:28
Technology is all well and good but damn - it'd be nice if just worked without all the faffing around  :rant2:

+1. Us lay people agree. We wouldn't need to faff around with all these IT-types then!   :fingers: