Network Problems?

lozcart · Jul 13, 2013, 15:16:58

AAISP are reporting all their BT lines dropped out at 15.01, so it looks like a major BT fault.

zappaDPJ · Jul 13, 2013, 15:17:19

Quote from: Wooloff on Jul 13, 2013, 15:15:24
No service here in Oxfordshire still. Been down since at least 10am today.

I think your issue is probably not connected with the outage we've all just had. I'd take a guess that it's more local to you unfortunately.

zappaDPJ · Jul 13, 2013, 15:19:44

Quote from: lozcart on Jul 13, 2013, 15:16:58
AAISP are reporting all their BT lines dropped out at 15.01, so it looks like a major BT fault.

That would probably explain things although I can't see anyone else (I have access to hundreds of BQMs) losing connection other than IDNet customers.

Wooloff · Jul 13, 2013, 15:23:06

Quote from: zappaDPJ on Jul 13, 2013, 15:17:19
I think your issue is probably not connected with the outage we've all just had. I'd take a guess that it's more local to you unfortunately.

I phoned idnet support at roughly 12:30 and was told by someone there, that there is a major pppoa outage affecting nearly all their customers.

Reya · Jul 13, 2013, 17:03:06

Yep, something definitely went *bloop!*

jezuk1 · Jul 13, 2013, 17:35:58

My DSL has been down since 10:45 this morning.

Jul 13 10:50:29 gateway dsl-7800n pppd[5428]: PPP LCP UP.
Jul 13 10:50:30 gateway dsl-7800n pppd[5428]: Remote message: Authentication failed
Jul 13 10:50:30 gateway dsl-7800n pppd[5428]: CHAP authentication failed

Are the repeating syslog messages.

Have tried powering the router quite a few times today, no joy. I had it powered off for an hour this afternoon. Thank goodness for the personal Android WiFi hotspot feature, had to delve into the depths of my PC to plug the mpci combo wifi module though

sobranie · Jul 13, 2013, 17:36:47

Had 5 power outages in Helston, Cornwall in a period of 20 minutes. Weird weather patterns possibly.

Bill · Jul 13, 2013, 17:39:12

Had the same short-ish drop like everyone else (was out at the time so it didn't matter much), but it's still rsther messy:

lozcart · Jul 13, 2013, 17:45:20

It's gone again!

Reya · Jul 13, 2013, 17:46:20

Aaaand there it goes again. Even my mobile signal is spluttering in sympathy!

Oh well. Time to break out a book

Bill · Jul 13, 2013, 17:53:16

Quote from: lozcart on Jul 13, 2013, 17:45:20
It's gone again!

Yup, it dropped about 10 seconds after my post

lozcart · Jul 13, 2013, 17:59:00

Reported again over at AAISP, they recommend wait a while and try a router reboot if you are getting a generic BT IP address. I think I will wait and see if it reconnections itself like earlier today.

lozcart · Jul 13, 2013, 18:02:23

Back up again but still loads of packet loss.

Wooloff · Jul 13, 2013, 18:03:31

Quote from: jezuk1 on Jul 13, 2013, 17:35:58
My DSL has been down since 10:45 this morning.

Jul 13 10:50:29 gateway dsl-7800n pppd[5428]: PPP LCP UP.
Jul 13 10:50:30 gateway dsl-7800n pppd[5428]: Remote message: Authentication failed
Jul 13 10:50:30 gateway dsl-7800n pppd[5428]: CHAP authentication failed

Are the repeating syslog messages.

Have tried powering the router quite a few times today, no joy. I had it powered off for an hour this afternoon. Thank goodness for the personal Android WiFi hotspot feature, had to delve into the depths of my PC to plug the mpci combo wifi module though

I guess that's roughly when mine went down as well. Still nothing here

Luckly I can tether the mobile on my laptop. I've only got 1gb usage.

Kobe · Jul 13, 2013, 18:04:01

lozcart · Jul 13, 2013, 18:07:45

Quote from: Wooloff on Jul 13, 2013, 18:03:31
I guess that's roughly when mine went down as well. Still nothing here

Luckly I can tether the mobile on my laptop. I've only got 1gb usage.

Do you know if you are on a BT or Telefonica connection?

Wooloff · Jul 13, 2013, 18:13:39

Quote from: lozcart on Jul 13, 2013, 18:07:45
Do you know if you are on a BT or Telefonica connection?

I've no idea, sorry. I'm not really all that techy when it comes to the net. I know how to setup a router and so on but there's a lot I know nothing about.

How would I tell?

Gary · Jul 13, 2013, 18:18:48

No issues here for once no loss of connection either. Routing is a strange thing.

jezuk1 · Jul 13, 2013, 18:18:56

Quote from: lozcart on Jul 13, 2013, 18:07:45
Do you know if you are on a BT or Telefonica connection?

I'm LLU / Telefonica / O2 Wholesale, whichever it is

lozcart · Jul 13, 2013, 18:19:57

I don't know how you would tell sorry. Someone with more tech experience may be able to help us.

The reason I asked is if support were saying it was a major idnet problem then I'm surprised no one reported it on the forum this morning. I believe most people on the forum are on a BT connection, there seems to be a lot less on telefonica.

Gary · Jul 13, 2013, 18:20:46

Quote from: lozcart on Jul 13, 2013, 18:19:57
I don't know how you would tell sorry. Someone with more tech experience may be able to help us.

The reason I asked is if support were saying it was a major idnet problem then I'm surprised now one reported it on the forum this morning. I believe most people on the forum are on a BT connection, there seems to be a lot less on telefonica.

Look at adsl settings is it LLU? Thats telefonica

lozcart · Jul 13, 2013, 18:22:39

Quote from: jezuk1 on Jul 13, 2013, 18:18:56
I'm LLU / Telefonica / O2 Wholesale, whichever it is

I'm guessing then this mornings outage was for LLU customers only.

Gary · Jul 13, 2013, 18:23:46

Quote from: lozcart on Jul 13, 2013, 18:22:39
I'm guessing then this mornings outage was for LLU customers only.

Seems like it might BE...

Wooloff · Jul 13, 2013, 18:25:07

Quote from: jezuk1 on Jul 13, 2013, 18:18:56
I'm LLU / Telefonica / O2 Wholesale, whichever it is

Is your connection up at the moment?

I'm pretty sure I'm LLU as well. I remember a couple of years ago when there was a problem being told my connection was LLU.

Clive · Jul 13, 2013, 18:27:27

I'm using Sky at the moment and that went down for ten minutes in the London area at around 9 am. It must have affected lots of providers. $:-\$