FTTC frustration

Lance · Feb 07, 2014, 13:14:05

Quote from: Gary on Feb 07, 2014, 10:32:17
I could use my mobile more but its not always practical as some friends don't have great signals at their homes.

You could use your mobile to call their landline

Steve · Feb 07, 2014, 14:08:58

Certainly we have as a household have got rid of weekday minutes on the landline, it's just crazy to have all those mobile inclusive minutes and not using them, I suppose it's an ageist thing a youngster doesn't even know what a landline is these days!

Gary · Feb 07, 2014, 14:13:21

Quote from: Lance on Feb 07, 2014, 13:14:05
You could use your mobile to call their landline

Sound quality is not always as good as landline to landline though, Lance. As you get older that matters as your hearing deteriorates.

Gary · Feb 07, 2014, 14:14:29

Quote from: Steve on Feb 07, 2014, 14:08:58
Certainly we have as a household have got rid of weekday minutes on the landline, it's just crazy to have all those mobile inclusive minutes and not using them, I suppose it's an ageist thing a youngster doesn't even know what a landline is these days!

Justina's parents dont use mobiles, in fact I know many people who when they get home turn them off, so landline stays.

Steve · Feb 07, 2014, 14:23:36

Quote from: Gary on Feb 07, 2014, 14:14:29
Justina's parents dont use mobiles, in fact I know many people who when they get home turn them off, so landline stays.

Why would you wish to call the in-laws?

JD_LincsUK · Feb 07, 2014, 14:26:26

I got an email from Zen today, trying to persuade me to switch early, but I'm not doing that - I'm worried my speed will drop, as IDNet has given me the fastest connection of the 7 or 8 ISPs I've been with since 1998.

By the way - yesterday it would have been £52 a month for me with Zen, to have their best fibre package, plus 'phone and 5000 minute's inclusive calls - the same as I pay now with IDNet.

Today they have changed their prices and now it would cost me £48.50

Just keep on falling, baby.....

JD_LincsUK · Feb 07, 2014, 14:28:52

Mobiles....

Isn't that a pop group?

http://youtu.be/-w0WulIq4tw

Gary · Feb 07, 2014, 14:45:09

Quote from: Steve on Feb 07, 2014, 14:23:36

Why would you wish to call the in-laws?

Because Justina had a miscarriage, Steve.

Lance · Feb 07, 2014, 16:18:35

Sorry to hear that Gary. My close relative had one last weekend too

Simon · Feb 07, 2014, 17:26:40

Sorry to hear that, Gary. Must be tough for you both.

Gary · Feb 07, 2014, 19:08:28

Thanks everyone, we really thought things were going to work out this time, Justina is devastated, Sorry if I have been more moody than usual, not good days right now.

JD_LincsUK · Feb 16, 2014, 11:14:10

Zen are obviously not too keen on my custom. I 'phoned them on Wednesday, MAC at the ready and, after about 5 levels of auto-menu, spoke to some jovial chap who told me the sales types were all in a meeting and the techies had been left holding the can, so he couldn't tell me exactly what I would be paying each month.

He told me they would phone back later that day - however, no-one has called or e-mailed since. Failed at the first test, then - customer service.

That got me thinking that maybe I should stay and just take the next package down from the one I'm currently on, but even that is a lot more than the Zen package. Then there's the fact that since I got my MAC, my connection has been really terrible - for the first time in a very long time (2 years or more). Now, one may well have nought to do with t'other - but I don't like coincidences. I know BT/OR are currently working on the exchange in Boston (or Kirton, as it seems we may get switched to that exchange for fibre, but who knows, as they tell us nothing) so it may just be down to that. No excuse, mind - at least not without letting people know. Dream on

Ooh - I just spotted another pet hate of mine - a US spell checker on a UK based forum, Argh!

No wonder the standard of English is so poor in our own country. That and all the US rubbish that finds it's way onto the TV and all the media climbing over each other to use the latest US slang. Yes - that includes you, BBC! Hang your heads in shame!

Ermm... anyway, to get back to the point, now I really don't know what to do. I searched the 'net and found many people very unhappy with Zen (though at least a few of them did seem to have very bad attitudes and probably just got a negative response due to that) - at least as many that say it's great. Only thing I ever remember people complaining about IDNet for is either the price or the download limits. Those two things are available for all to see, though - unlike quality of service, which is where IDNet usually scores very well.

What to do....

Simon · Feb 16, 2014, 11:21:34

Better the devil you know?

Den · Feb 16, 2014, 13:14:53

I'm so sorry to hear your bad news Gary, Please give all our love to Justina and hope life gets better for you both.