Any one have experience of Spy Hunter?

[Broadback]

I was unable to open my bill from IdNet recently, Adobe Reader was corrupt. So I downloaded a new copy, making sure that I did not tick any boxes for extras. However after I am bugged by Delta Search, and my machine has noticeably slowed. So it went back to an earlier Microfsoft 7, just before loading Adobe. This had no effect, so I did a search on removing Delta Search. Among others Spy Hunter was suggested. I have downloaded it run it and found a number of nasties, including Delta Search. Is this program worth the $50 required?   

[Ray]

BB have a look at this site, there are some instructions and free options for removing Delta search there: -

http://malwaretips.com/blogs/remove-delta-search/

I've not heard of Spy Hunter but there are free alternatives to remove Delta search, such as Malwarebytes anti malware free edition and Ccleaner free edition

[J!ll]

I think I used it some time ago, although I don't think it's any better than those suggested.

[Simon]

Don't trust any program that scans for free but charges to actually remove anything.  Chances are, it's put the stuff it recommends removal of there itself, in an attempt to scare you into buying the software.  As has been said, there will be genuine free removal options available. 

[Simon]

An old thread, but might be worth a look:

http://www.wilderssecurity.com/showthread.php?t=210561

[Broadback]

Thanks all that is clear, pity I did not ask the question before  downloading it!!

[J!ll]

 

[Broadback]

Tried to follow the instructions given, but I get the message "You do not have sufficient access to uninstall Delta Chrome Toolbar. Please contact you administrator" There is only little me on this computer! What next?

[Glenn]

Log on to your computer with the admin account, if you know it.

[Broadback]

But I am admin!

[zappaDPJ]

 

[Glenn]

http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/

[Broadback]

As an appendum to my query, is there any cost effective program that will remove all this junk that accumulates safely, at a reasonable cost?

[Simon]

To be honest, it shouldn't accumulate if you have decent security and anti malware software installed, and watch what you're clicking! 

But Malwarebytes is probably the best free program available to get rid of stuff, and if you wanted to upgrade to the Pro version, that offers real time protection.  Other than that, there's the likes of Norton, F-Secure, Kaspersky, etc.  I believe Comodo offer a free version of their security suite, but I don't know what's its limitations are. 

[pctech]

I used Comodo some time ago but personally I found it generated too many popups rather than for some things making an intelligent decision itself.

[Simon]

You get what you pay for. 

The one I wouldn't personally recommend is AVG, because I've heard and read too many conversations along the line of:

"I've got a virus on my computer!"
"What anti virus do you have?"
"AVG Free"
"Oh."

Of course, the user has to also take some responsibility, and a lot depends on how safe your surfing habits are.

[pctech]

Norton is also a pain

[Simon]

Have you reported it as a false positive to their Support? 

[pctech]

Several folks from all levels within the organisation have tried to make contact with Symantec but they keep getting the brush off apparently.

[Simon]

That's not good.  I see you've edited your post above, but is there no option within the product to ignore the problematic app?

[pctech]

Not when you are having to tell customers their AV is at fault or more specifically the Sonar feature in it that used to warn them it hadn't seen the file before but allow them to click through but now no longer does and that the only remedy at present is to switch off said feature which they don't react too kindly to.