Webmail - all gone!

[minimoog]

Hi. Have just logged into my webmail account to find that nearly all of my messages, hundreds of them dating back to 2009, have gone. Only 10 messages dating back a couple of weeks remain.

Is this a known issue, or am I just lucky?

[Steve]

Hopefully the backup when restored will return the lost mail.


http://www.idnetters.co.uk/forums/index.php/topic,31113.msg715105.html#msg715105

http://www.idnetters.co.uk/forums/index.php/topic,31106.0.html

[Simon]

As you may see in the IDNet Announcements and Help boards, there's been a major mail server failure.  They are trying to restore emails, but whether all can be recovered remains to be seen.  It's not a great idea to store all your emails on the webmail server, for this reason.  It's always best to download your emails to your own computer. 

Edit:  Or what Steve said. 

[minimoog]

Thanks, I didn't see those announcements.

I do have local copies in Outlook fortunately, I just presumed the server would be backed-up and therefore a good place to archive key stuff.

[Simon]

It is backed up, and they do hope to restore the data.