Anyone else seeing dodgy throughput

Started by andrue, Oct 22, 2013, 17:56:30

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zappaDPJ

#25
Oct 23, 2013, 16:15:57
I've just got on-line and I'm getting intermittent time-outs on websites and some substantial packet loss. There's clearly a throughput issue as I can't get content rich sites to complete at all.
zap
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

sobranie

#26
Oct 23, 2013, 16:16:21 Last Edit: Oct 23, 2013, 16:20:26 by sobranie
Similar probs here (01326 in Cornwall).  Speed dropped from just under 75 to 2 an hour or so back. Have reported it to Nick at IDNet and hope they're able to spot the prob. soon.

Update: at 1620  speed now jumped up to nearly 4 ...... Whooppeeee!!!!!

Gary

#27
Oct 23, 2013, 16:22:00
My friend on BT is having no issues but it depends I guess on what peering points they use.  :dunno: lost so much speed it's ludicrous. Around 50Mbps down has gone walkabouts. leaving me with 11Mbps ish
Damned, if you do damned if you don't

psp83

#28
Oct 23, 2013, 16:24:07
My normal connection is 62 down and 17 up..

patc57

#29
Oct 23, 2013, 16:25:13
Rather than just blaming peering points, download WinMTR (http://winmtr.net/download-winmtr/) - if on windows -and see for yourself where the problem is. I'm all for finding out it's my line which is specifically the issue, but at the moment there seems to be an issue with IDNet traffic reaching Telehouse. We can only tell if all of us run a decent test - preferably to an IDNet server like www.idnet.net so we can eliminate the wider Internet.

patc57

#30
Oct 23, 2013, 16:29:18
Just to clarify - the levels of packet loss over a couple of minutes are relatively low - 3-5% but it can affect speed tests and rendering of sites etc. I'm seeing it manifest itself in problematic streaming which is a big pain for when I'm used to having a rock solid connection.

psp83

#31
Oct 23, 2013, 16:31:37
Here you go patc57

Code Select

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                            home.gateway -    0 |  169 |  169 |    0 |    0 |    3 |    0 |
|             telehouse-gw4-lo1.idnet.net -    5 |  142 |  135 |   14 |   34 |  182 |   14 |
|                           212.69.63.247 -    6 |  138 |  130 |   13 |   14 |   66 |   14 |
|            redbus-gw2-gi3-331.idnet.net -    5 |  146 |  139 |   13 |   14 |   17 |   14 |
|          redbus-gw1-gi5-0-301.idnet.net -    6 |  138 |  130 |   14 |   14 |   18 |   14 |
|                           www.idnet.net -    5 |  149 |  143 |   13 |   14 |   17 |   15 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

patc57

#32
Oct 23, 2013, 16:33:26
@psp83 - Thank you, that absolutely verifies what I'm seeing.

JamesAllen

#34
Oct 23, 2013, 16:48:30
The WinMTR test, run for a few minutes.

Code Select

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.3 -    0 |  141 |  141 |    0 |    0 |   12 |    0 |
|             telehouse-gw4-lo1.idnet.net -    4 |  125 |  121 |   33 |   41 |  121 |   35 |
|                           212.69.63.247 -    5 |  117 |  112 |    0 |   42 |   84 |   33 |
|            redbus-gw2-gi3-331.idnet.net -    3 |  129 |  126 |    0 |   42 |   78 |   42 |
|          redbus-gw1-gi5-0-301.idnet.net -    7 |  113 |  106 |    0 |   40 |   79 |   47 |
|                           www.idnet.net -    5 |  121 |  116 |    0 |   41 |   80 |   33 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

zappaDPJ

#35
Oct 23, 2013, 16:53:03
Code Select
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  205 |  205 |    0 |    0 |    1 |    0 |
|             telehouse-gw4-lo1.idnet.net -   28 |   98 |   71 |    8 |   12 |  185 |    9 |
|                           212.69.63.184 -   30 |   94 |   66 |    8 |   10 |   91 |    8 |
|           redbus-gw5-gi2-1276.idnet.net -   28 |   98 |   71 |    8 |    8 |   10 |    8 |
|          redbus-gw1-gi5-0-301.idnet.net -   28 |   98 |   71 |    8 |    8 |    9 |    9 |
|                           www.idnet.net -   33 |   90 |   61 |    8 |    8 |   10 |    8 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
zap
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

patc57

#36
Oct 23, 2013, 17:09:17
Thanks folks for running those tests. Sooooooo - IDNet? Any ideas? Seems we're all having trouble reaching YOU let alone the rest of the interwebs!

Steve

#37
Oct 23, 2013, 17:29:11
I dropped them an email as well with a redirection here.
Steve
------------
This post reflects my own views, opinions and experience, not those of IDNet.

andrue

#38
Oct 23, 2013, 17:35:09
Yah, lot of packet loss atm and speed tests results are poor. Ignore the spike at 6:30am - that's my timer power cycling my router.



Worse than last night.

mervl

#39
Oct 23, 2013, 18:00:43
Yep have the same issue. Perhaps interestingly IDNet traffic has the delay reaching Telehouse running WinMTR to IDNet, but my second (non-IDNet) connection (which also uses BT Wholesale to reach the backhaul) doesn't.

patc57

#40
Oct 23, 2013, 18:05:07
@mervl - I have the same set up (BT FTTC backup connection) and that is running smooth this whole time also. I'm glad this forum exists because I don't think the guy on the phone last night quite believed what I was trying to tell him.

Fizzy

#41
Oct 23, 2013, 18:13:03 Last Edit: Oct 23, 2013, 18:25:47 by Fizzy
Just like to add that I'm having major throughput issues today as well.   01656 area code.  On 80Mb FTTC and connected as normal around 76Mb.  However, throughput is struggling to hit 20Mb and is often a lot lower, and seems to be wavering a lot.  Normally it's pretty much at line speed.

You tube vids seem a bit jittery today too, so traffic not too smooth I assume?

Tried rebooting my router  - even tried the standard BT FTTC box as well, and a laptop to rule our anything specific to my pc - just in case. :)  Still the same.

If it's any help :-

Code Select
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  225 |  225 |    0 |    0 |    1 |    1 |
|             telehouse-gw4-lo1.idnet.net -    1 |  218 |  216 |   12 |   13 |   28 |   14 |
|                           212.69.63.247 -    2 |  210 |  206 |   11 |   13 |  132 |   12 |
|            redbus-gw2-gi3-331.idnet.net -    1 |  218 |  216 |   12 |   12 |   14 |   13 |
|          redbus-gw1-gi5-0-301.idnet.net -    3 |  202 |  196 |   12 |   12 |   14 |   13 |
|                           www.idnet.net -    5 |  196 |  188 |   12 |   12 |   14 |   13 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Steve

#42
Oct 23, 2013, 18:31:12
Having received a reply from support, there's little I can add to what Brian said earlier in this thread, it is due to heavy peering traffic, they are monitoring it,it should resolve towards off peak times.  Looks like Apple again.
Steve
------------
This post reflects my own views, opinions and experience, not those of IDNet.

patc57

#43
Oct 23, 2013, 18:33:19
Steve - Peering at what point? Before Telehouse? Cos that's what we're all seeing.

psp83

#44
Oct 23, 2013, 18:40:12
It just weird that IDnet seems to be the only ISP having the problem.

A few friends on different ISPs in the same town are not having problems.

Gary

#45
Oct 23, 2013, 18:55:04
I am doubting its Apple, its been 8 hours like this now  :mad: friends on other networks are having no issues, I think something else is wrong, none of the other ISP's I have checked are reporting any issues like this. My download speed is 19Mbps my upload is 15Mbps it was 67Mbps and 17Mbps, to be honest I'm a bit peeved to say the least.
Damned, if you do damned if you don't

Gary

#46
Oct 23, 2013, 19:21:15
And suddenly its back to normal for me :dunno:
Damned, if you do damned if you don't

Adrian

#47
Oct 23, 2013, 19:41:37
Quote from: Gary on Oct 23, 2013, 19:21:15
And suddenly its back to normal for me :dunno:

Interesting, mine has returned to normal too. Maybe all my fellow Mac users have now finished downloading Mavericks.
Adrian

lozcart

#48
Oct 23, 2013, 20:06:01
My two downloads of Mavericks have just finished, sorry if I hogged the bandwidth  :evil:

Gary

#49
Oct 23, 2013, 20:08:47
Mines dropped to 70 from 40  :rant2:  :bawl:
Damned, if you do damned if you don't
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