More speed problems today

[davecollins]

And today, as usual, the packet loss has kicked in and my speeds are dropping.

Simon: how much longer is this going to last??

[Gary]

Just checked mine, upload is fine as per usual, download is at 37 down from 66  Hopefully tomorrows  bandwidth increase will help. Unless something goes wrong  with that. This has been occurring for almost a month now

[sobranie]

Just pm'd you gary.

[Gary]

So did it happen? More bandwidth yet?

[Bill]

Well, the usual packet loss hasn't yet shown on my BQMs and a speedtest looks normal, so

[Gary]

 

[Technical Ben]

Just fund out/reminded that the next town down from me got fiber installed. Not that I can stretch to it currently (wallet or connection stretching!  ).

[RobMc]

packet loss and next to no throughput here too (Willaston exchange). Posting this via a 2g phone connection.

started sometime after 8pm (ish)  tonight was fine before then.

Rob.

[Bill]

started sometime after 8pm (ish)  tonight was fine before then.

Rob.

Seems to have been a major problem last night around Wolverhampton which may have affected you- I could see it here as slightly increased ping times (no noticeable packet loss).

Some info from IDNet and AAISP.

One of the IDNet monitors on craigswebsite really got hit by it, no idea who it is.

[jameshurrell]

It wasn't my graph, but my line got spectacularly "clobbered" as well (I'm in Shropshire):



Strangely, I was using the internet around this time and although it felt sluggish, it was still working... (didn't think to check the ping graph at the time).

[davecollins]

That appears to be confined to a small area.

Yesterday my connection was [gasp] fine all day.

[Bill]

That appears to be confined to a small area.

For the worst of it, true, but you can see traces of it on my BQM for yesterday here in South Oxfordshire (I didn't notice any slowdown though):



Depends where the routing went I'd assume.

[exxos]

I had a problem last night about 9pm, internet speed crashed that only messenger worked, couldn't even get up google. Seems ok thismorning. Though I seem to be getting similar problems on and off every few weeks of late 

I am in uttox/staffs

[Gary]

couldn't even get up google.

Think you had a lucky escape, the sun doesn't shine there, from what I hear 

[Baz]

sorry to go off on one a bit but is there any thing that can be done if my line is congested.My graphs have been showing that for a while now, speed is ok-ish.has been better but I just put up with it.

[Gary]

sorry to go off on one a bit but is there any thing that can be done if my line is congested.My graphs have been showing that for a while now, speed is ok-ish.has been better but I just put up with it.

use the old plusnet tools website and see what your exchange is like. Or call support they may know more whats going on with your exchange. Bare in mind if it's not congestion it could be crosstalk in which case nothing can be done. Stats woukd help.  Can you or do you have fibre?

[Baz]

This is an old graph Gary but been same for a while http://www.idnetters.co.uk/forums/index.php/topic,31445.msg719402.html#msg719402  I am just going off what TBB say about how to read graphs.What stats do you need and do you have a link for the plusnet tools you mentioned.

I dont have fibre, it is available where I am

[Baz]

System Up Time 247:05:32
Port                   Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN                   PPPoA    21783682    42473668        0           1877             4055    247:03:23
LAN1                 Link down    70429706    46398086        0           3680             6287    247:05:18
LAN2                 Link down
LAN3                 100M/Full
LAN4              Link down
WLAN b/g/n    300M    4310083    2642168        0            468               434    247:04:47
WLAN a/n            300M    3285714    2437892        0           3944               281    247:04:41

ADSL Link                   Downstream    Upstream
Link Rate                     9525 Kbps           1222 Kbps
Line Attenuation                35.0 dB            21.0 dB
Noise Margin                9.1 dB             9.3 dB

[Gary]

Your snr is high Baz at 9db you are loosing speed on adsl it's generally 6db. How's your wiring? Are your cables away from electrical ones. It looks like a noise issue or have you been unplugging your router at all? Give IDNet a call and ask if they can reset your profile possibly or try to see when in your logs you had any loss of internet events.

[Gary]

This is an old graph Gary but been same for a while http://www.idnetters.co.uk/forums/index.php/topic,31445.msg719402.html#msg719402  I am just going off what TBB say about how to read graphs.What stats do you need and do you have a link for the plusnet tools you mentioned.

I dont have fibre, it is available where I am

http://usertools.plus.net/exchanges/ put your exchange info in there, Baz.

[Baz]

Your snr is high Baz at 9db you are loosing speed on adsl it's generally 6db. How's your wiring? Are your cables away from electrical ones. It looks like a noise issue or have you been unplugging your router at all? Give IDNet a call and ask if they can reset your profile possibly or try to see when in your logs you had any loss of internet events.

Thanks Gary.Ive never followed what is meant by are cables away from electrical ones....I have ones like printer/computer/trailing socket/monitor/phone etc....is this what you mean, how do you avoid them.I dont have the unwanted phone extension wires in the box,main incoming phone box is no more than 5 foot away from router using a round cable,I have a filtered face plate fitted.
I dont unplug the router and have only recently done a re boot as I did lose a bit speed which did improve when it had re-set.I havent seen a loss of internet in the logs for a long while that I can remember,its usually very solid connection.I will keep an eye on it though.

Thanks again

[Baz]

Just looking back at my early post and sorry I forgot to say this it probably makes a difference,that im on LLU

[Gary]

it means avoid data cables being laid close to electricity cables, Baz Even though you are on LLU your speed seems slow for your attenuation, on adsl with a snr of 35db I would expect 14Mbps. Something is slowing you down. It could be errors on the line, LLU is different to adsl but normall its better. I would talk to support and show them your stats tbh. Try plugging into the test socket and making sure all your cables are in good condition, avoid flat phone line cables if at all possible and as I said around data cables away from power cables. Also see if you have the latest version of software for your router, if you do check the Netgear forums to see if there is any issues with it.

[Baz]

Its hard to avoid some cables been close though, all my stuff is together where they need to be.I use a round line cable so that should be ok and I know what you say about the test socket and yes thats the first thing support will say but it always seems ok to me when I try it.

Latest version of router firmware too. Will contact support and see what they say,Thanks Gary.

[Bill]

Its hard to avoid some cables been close though, all my stuff is together where they need to be.

You can't help them being close in places, what you need to avoid as far as possible is running the phone cable close and parallel to other cables for any distance. The worst thing you can do is run them all together into a nice tidy bundle (whatever SWMBO says )

If you have to run them parallel (and often it's unavoidable) try to keep the phone cable at least 100mm or so away from other cables, that should be OK.

You're using round cable I see, that's probably twisted pair which is much better than the flat twin stuff that's usually supplied.