Any ADSL speed change when changing phone from BT to IDNet?

[JB]

With the forthcoming BT price increases I am looking to change my phone line from BT to IDNet.

I phoned BT to enquire when I would be out of contract and of course they tried to entice me to stay. One thing they guy did say is that there could be a reduction in internet speed following any change. Now this seems to me to be bo**ox as I believe because I am on vanilla ADSL 8MHz that the same exchange equipment would be used. Indeed my exchange is rural and BT are the only supplier. 8MHz ADSL is the only service available.

So my question. Has anyone on ADSL who has changed their phone over to IDNet noticed and change at all in their internet speed?

Anyone's experiences would be welcome.

[Steve]

There should be no physical swaps of either phone or broadband so in theory it should stay as is, however I've not done it myself.

[Glenn]

The only change that you should see is the billing, there should be no physical move of cabling in the exchange.

[talos]

I did it, not noticed any real change good or bad.

[Lance]

It is purely a billing change so the person at BT was lying.

[JB]

Thank you to everyone who responded. I'm grateful for the info.

Cheers.

[zappaDPJ]

This must be standard practice, part of the script, I was told the exact same thing when I rang a week ago to check if we were still in contract. When I challenged it I was met with a wall of silence.

[Gary]

This must be standard practice, part of the script, I was told the exact same thing when I rang a week ago to check if we were still in contract. When I challenged it I was met with a wall of silence.

Scare tactics like that should be reported, its not only false but also designed to frighten people to stay put.  Appalling tactics on BT's side.

[Tacitus]

Another one who noticed no speed difference whatever.  All I did was email iDNet to request a transfer and the handover took place within 14 days or so.

The whole process was seamless, but the real benefit apart from cost, came in being able to talk to iDNet support rather than someone in a Bangalore call centre.

My sister is currently having intermittent problems with her phone line and getting nowhere with BT.  The noise is regularly bad enough to cause the BB to disconnect, sometimes for for an hour or so.

I'm trying to persuade her to move across to iDNet since her BB is already with them.  It does mean the noise problem will be dumped on one of the iDNet team but at least it might get sorted.

[Technical Ben]

It is purely a billing change so the person at BT was lying.

I might advertise to call BT (with customers present etc) as an actual paid service. I'll carry a yellow and red card to let the customers know when they are being "told half truths" and "told lies". As they will get their services sorted a week early each time (less calling back and forth with the call center), I should make a killing. I've already helped 2 friends sort out completely broken lines (ASDL, but phone dead). Both got replaced cables/cabinet work and are both running perfect now. If I'd not talked them through BT's "procedure", they'd still have dead phones to this day because "the fault is with your equipment and house wiring [red card!!!]".