Increasing consistent small packet loss

Started by joe, Dec 04, 2013, 13:02:51

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mk1

#75
Dec 20, 2013, 18:56:19
So far it's looking like my router is toast! Looking at getting a netgear d6200?

Steve

#76
Dec 20, 2013, 19:00:06
Certainly looks better at the moment.
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

mk1

#77
Dec 20, 2013, 23:00:35
Plugged the other router in again and similar results as before! I guess the modem is not working very well.

mervl

#78
Dec 20, 2013, 23:05:18
 :) Something might have happened - I'm back to 36Mbps+ download speeds (on my line limited to 40Mbps) tonight for just about the first time since the spring. If only it carries on . . . more than double what they were earlier. Pings consistently at above 36ms (21ms from telhouse to me) not the best, but nowhere near the worst either.

Gary

#79
Dec 21, 2013, 01:31:07
Funny how's it's coincided with many businesses shutting down for Cristmas...just a thought.
Damned, if you do damned if you don't

mk1

#80
Dec 21, 2013, 10:43:07
So left the spare router plug in all night and hardly any packet loss, trying the first (normal) router again now to see if it returns. The loss between 9 and 10 was the normal router. Just want to double check before I get a new one.

Steve

#81
Dec 21, 2013, 11:12:02
Apart from a factory reset and possible firmware update it looks faulty to me!
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

mk1

#82
Dec 21, 2013, 19:31:52
New router in, no packet loss and my speed tests have upped form around 2.8-3.2 to just over 4! Im surprised a router can make much difference but i guess they go wrong from time to time

mervl

#83
Dec 22, 2013, 18:48:10
I sometimes think the proverbial visiting martian would think that we joined IDNet to give us something to complain about.

:santa: But, seriously, I think that overall the UK consumer and SME market gets an extraordinarily good deal on broadband for the price. So a Christmas thank you to both BT's staff, and those involved in the LLU side and IDNets own staff for the work they do on our behalf in keeping the various networks running. The glitches can be infuriating, so is the marketing, but they are one great batch of dedicated professionals and with what they have to work with the UK bears comparison with anything in the world. I don't think there are too many consumer industries we could say that of.

Gary

#84
Dec 22, 2013, 23:36:08 Last Edit: Dec 22, 2013, 23:39:37 by Gary
Quote from: mervl on Dec 22, 2013, 18:48:10
I sometimes think the proverbial visiting martian would think that we joined IDNet to give us something to complain about.

:santa: But, seriously, I think that overall the UK consumer and SME market gets an extraordinarily good deal on broadband for the price. So a Christmas thank you to both BT's staff, and those involved in the LLU side and IDNets own staff for the work they do on our behalf in keeping the various networks running. The glitches can be infuriating, so is the marketing, but they are one great batch of dedicated professionals and with what they have to work with the UK bears comparison with anything in the world. I don't think there are too many consumer industries we could say that of.
On a few glasses Christmas cheer by any chance?  ;) Happy Holidays IDNet
Damned, if you do damned if you don't

mervl

#85
Dec 23, 2013, 13:51:15
Quote from: Gary on Dec 22, 2013, 23:36:08
On a few glasses Christmas cheer by any chance?  ;) 

If only . . .  :fingers:

Gary

#86
Dec 23, 2013, 16:50:07
Damned, if you do damned if you don't

davecollins

#87
Jan 02, 2014, 14:07:36
Now that the UK has gone back to work, the packet loss has returned. So it's clearly related to business usage.

My new year's resolution will be to leave idnet - forever.

andrue

#88
Jan 02, 2014, 16:31:48
Quote from: davecollins on Jan 02, 2014, 14:07:36
Now that the UK has gone back to work, the packet loss has returned. So it's clearly related to business usage.

My new year's resolution will be to leave idnet - forever.
Based on this morning's train commute I'd question if much of the UK has actually gone back to work. But yeah my line is showing packet loss and 'tain't me using it  :eyebrow:

davecollins

#89
Jan 02, 2014, 16:38:44
I'm jealous - I've been working since Tuesday. Yup, Tuesday. :(

Considering how the speeds and packet loss (lack of) were over the holidays, it looks as though the issue is more likely to be caused by businesses than home users. Right?

In which case perhaps Idnet don't value business accounts as much as they used to.

Either way, I need to get away from them.

Baz

#90
Jan 02, 2014, 17:18:12
in a way its good that you've noticed this new loss after the hols isnt it? might make IDnet look in the right place

Adrian

#91
Jan 02, 2014, 17:20:37
I'm definitely seeing it again here. I hope IDNet get this fixed soon or it will be time to move on, sadly.
Adrian

zappaDPJ

#92
Jan 02, 2014, 17:27:05
I can only confirm that the packet loss is back unfortunately.
zap
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

andrue

#93
Jan 02, 2014, 17:31:54
Tuesday? I returned Monday.

:)

jane

#94
Jan 02, 2014, 18:29:17
Yes, it's back here too on ADSL2+ (Cornwall, home user) after being totally absent over the holidays. I am not sure how much it is affecting my speed but I feel that in the past it was sending me up the wrong path when I was trying to resolve a problem and it may do the same in the future for someone else. It is annoying and something should really be done about it. >:(

andrue

#95
Jan 02, 2014, 19:09:48
Ah, home at last :)

It's slightly impacting my throughput at the moment but not by a huge amount. Just some variability +/-5% which isn't normally there.

Gary

#96
Jan 02, 2014, 20:05:17
Same here.  >:( This is hopefully going to point IDnet in the right direction of I am going to have to think about how to proceed. I really had hoped we had seen the last of this debacle.
Damned, if you do damned if you don't

mervl

#97
Jan 03, 2014, 11:31:14 Last Edit: Jan 03, 2014, 11:45:00 by mervl
That's the trouble - broadband provision is such a mess that it's all swings and roundabouts. A bit of packet loss on the network, but BT's DSLAM firmware upgrade and a firmware upgrade on my router have more than compensated, so the connection is better than ever. I defy anyone to sort it out. What this should teach us is that NO isp is perfect, whatever you think or expect. EDIT: I think the result is that only thing you can be certain about, is your ability to be wrong. :evil:

Gary

#98
Jan 03, 2014, 14:22:02
Quote from: mervl on Jan 03, 2014, 11:31:14
That's the trouble - broadband provision is such a mess that it's all swings and roundabouts. A bit of packet loss on the network, but BT's DSLAM firmware upgrade and a firmware upgrade on my router have more than compensated, so the connection is better than ever. I defy anyone to sort it out. What this should teach us is that NO isp is perfect, whatever you think or expect. EDIT: I think the result is that only thing you can be certain about, is your ability to be wrong. :evil:
IDNet never used to have this issue and it didn't manifest over the holidays, but if it's acceptable to loose say 20Mbps off your speed for £35 a month when you normally get 68Mbs then we have very different views as to whats acceptable. I do expect more because this was not an issue till October.  :eyebrow: saying that at this time it seems to be behaving which is good news.
Damned, if you do damned if you don't

sobranie

#99
Jan 06, 2014, 13:04:18
Perhaps IDNet would care to explain why my speed is down from 74 to 16 today coupled with packet loss which started at 12.30am.
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