Increasing consistent small packet loss

[mervl]

Mine doesn't. It only shows usage up to the day before. To find out today's running total I need to get the RSS.

'During the time period 1 January 2014 to 7 January 2014 your bandwidth use was:'

Note: Today is the 8th.

Doesn't the Android/(not sure about) ios app show running usage hourly in arrear (using the RSS feed). Useful when out and about, if you've access to the right mobile phone, but not sure what you can do about it.

[Simon]

Ring IDNet and ask them to drop your connection? 

[andrue]

Doesn't the Android/(not sure about) ios app show running usage hourly in arrear (using the RSS feed). Useful when out and about, if you've access to the right mobile phone, but not sure what you can do about it.

Didn't know there was such a thing. If so that could be very nice.

[Glenn]

http://www.idnetters.co.uk/forums/index.php/topic,21518.0.html

[mervl]

The one I was thinking of  for Android is this: https://play.google.com/store/apps/details?id=uk.co.karn.idnet. There's an old one too, but this is the "new" one - need to follow instructions to set it up*. (There also the PC version which the post above mentions). Have to search on Apple Store for iPhones though, I don't know. But as it's no longer maintained - the developer having left IDNet, we'll be stuck if IDNet ever change their RSS feed, perhaps on a website upgrade [Hint, don't].

*Remember it's a widget (need two spaces on a homescreen) so don't try to find it in apps is usually the secret. The do it with your username and password (for IDNet's portal) is the easiest to set up - screen appears when you try to place the widget, have to specify your allowance(s) and whether single (default) or dual rate, though.

[andrue]

I found the 'droid widget but it wouldn't run on my S3. I got it to log on to the portal and get the details. Then it rendered a small window with a 'please wait' icon. Then it crashed with a message about 'Met Office app'. An odd message that - I do have the Met Office weather app installed but it seemed fine 

[mervl]

I found the 'droid widget but it wouldn't run on my S3. I got it to log on to the portal and get the details. Then it rendered a small window with a 'please wait' icon. Then it crashed with a message about 'Met Office app'. An odd message that - I do have the Met Office weather app installed but it seemed fine 

Oops, shouldn't do that. I've both running together on my Xperia Z. I know weather apps can be prone to crash messages (whilst they still appear to be running) but they shouldn't affect anything else. I get the please wait icon (and it does take a bit of time, a couple of minutes or so to configure). Can you configure manually with the details (after presumably an uninstall/reboot/reinstall)  and perhaps temporarily disable the met office app during install - force close on the apps list if all else fails during the install then reboot afterwards if necessary. But first how did you try to set up the widget on the home screen - did you clear an icon space (2 of them required) and place it specifically (drag and drop on my 'droids) or was the IDNet widget trying (perhaps by default) to replace the weather widget - which won't work? Most apps you set up then place the widget, the IDNet app does it the other way around, place the widget first and set up appears. Otherwise I'm as stumped as you, [EDIT] unless Android 4.3 or 4.4 (kitkat) has changed something as the widget isn't updated any more - I'm still running 4.2.2, and the more I hear about Google's tampering the less inclined I am to upgrade.

[Technical Ben]

Maybe a system similar to the alarm when IDnet phone tariff calls go over a certain amount in a short time could be implemented for Broadband? On a different subject I would like to know what this maintenance occurring in Sunday is.

I may be bold here, but that kind of system needs flagging user side. I'd love such up to date and real time tracking, but specialist use requires special requests does it not? I'd not expect IDNet to call me to tell me my (hypothetical) remote server is down for example. But at the same time if they wish to offer/sell such service that would be great.

[Gary]

I may be bold here, but that kind of system needs flagging user side. I'd love such up to date and real time tracking, but specialist use requires special requests does it not? I'd not expect IDNet to call me to tell me my (hypothetical) remote server is down for example. But at the same time if they wish to offer/sell such service that would be great.

Okay, not sure where you got the telephone idea from, I never mentioned that, but feel to free-wheel with your imagination where ISP's actually call you  What I was talking about however was as within the post you highlighted. I had typed using letters of the alphabet but maybe they are hieroglyphics and its only myself that can read them, in which case I apologise.

The plot was mainly about a system similar to the one IDNet uses for your phone line, if you have a phone line with IDNet of course. If you do you are sent an email if you have unusually high call charges on your account.  So I was thinking a similar system could be used if an unusual burst of activity appeared on your broadband account within a short space of time, which could possibly indicate a problem. With FTTC download speeds being usually quite high that could get very costly very quickly as it ate into your monthly allowance. I really thought all this was quite self explanatory, but obviously I had just boiled my head thinking it was a egg, and none of it made any sense at all.

[Steve]

The only individual automatic line monitoring I'm aware of is from AAISP but I've not found any evidence that this system does anything other than monitor.

I can look at live traffic in and out globally and individually in real time and historically with my Asus router, I could monitor this remotely by logging in but I haven't yet. What I can't do other than set individual port and device throughput limits is for the router to warn me when throughput to any device exceeds a pre defined limit.

Obviously there are third party solutions for those running a server that will alert you in real time!

[andrue]

I'll be looking into solutions more at the weekend. In the process I've found something rather scary. Although my mail server was the major problem it wasn't all of it. Even when I'd fixed my server the usage was still 2.5GB a day. I've now determined that to be the Samknows Whitebox. With that disconnected my usage is down to 0.3GB a day. That's the email server spending all night and day telling people to bog off and me browsing a bit in the evening. Clear it's a good thing I have FTTC 

Oh and sadly Samknows has just lot a participant. They claimed (and it originally was) 3GB a month. Possibly I could get them to put it back to a lower figure but I've lost all trust in an organisation that can suddenly saddle you with 60GB a month of additional downloads.

[Steve]

What the heck is the Whitebox doing, I thought it was supposed to monitor performance not watch movies!



Edit: seems like they're only sensible on a fast FTTC line with an unlimited product. It must be performing a lot of throughput tests can you see in their logs what it's doing?

[Technical Ben]

Okay, not sure where you got the telephone idea from, I never mentioned that, but feel to free-wheel with your imagination where ISP's actually call you  What I was talking about however was as within the post you highlighted. I had typed using letters of the alphabet but maybe they are hieroglyphics and its only myself that can read them, in which case I apologise.

The plot was mainly about a system similar to the one IDNet uses for your phone line, if you have a phone line with IDNet of course. If you do you are sent an email if you have unusually high call charges on your account.  So I was thinking a similar system could be used if an unusual burst of activity appeared on your broadband account within a short space of time, which could possibly indicate a problem. With FTTC download speeds being usually quite high that could get very costly very quickly as it ate into your monthly allowance. I really thought all this was quite self explanatory, but obviously I had just boiled my head thinking it was a egg, and none of it made any sense at all.

Them calling was a bit of hyperbole to show we all have different needs. Some more than others. I understand some products offer the top of the range service level. I'm not sure if that is true here to such an extent that IDNet will give up to the hour warnings (other than email) that a network is really hugging the bandwidth. Theoretically a stray server could eat a monthly bandwidth amount in 1 day. That tends to be the responsibility of the owner and not the supplier though. That's all.

I don't disagree with you. I'm just wondering if it's asking too much for such an update service to be provider side at this time. I have no way to track phone call charges (only how much time I use) on my side of the line. So a phone use update service is really helpful. But with a router/PC I can track download/upload use much quicker than even IDNet can (depending on the systems given to them from BT or their own servers). Me checking 1 router/PC line might be less resource hungry than IDNet setting up a system that ends up tracking all customers when it's only needed/used infrequently.

[andrue]

What the heck is the Whitebox doing, I thought it was supposed to monitor performance not watch movies!

http://forums.thinkbroadband.com/fibre/t/4294652-re-samknows-whitebox-usage.html

Definitely time to make like Cartman me thinks

http://www.youtube.com/watch?v=zyltK6pmJGg

[pctech]

Sounds like one hell of a cracking business model that doesn't it.

We'll sell you a device that connects to your network to measure performance (data that we can sell) but we reserve the right to adjust how much bandwidth it uses as and when we see fit but we'll make no financial contribution to your bandwidth bill if your ISP charges you for your bandwidth or decides to levy a fine due to excessive use.

But hey cheer up, you are contributing to quality monitoring and the owner of the business is laughing all the way to the bank.

[psp83]

its quite bad today, lets hope tomorrow upgrade fixes the issues.

[davecollins]

Same here - fingers crossed!

[Bill]

I didn't think it was any worse than usual, but I'll join in with the crossed fingers!

[zappaDPJ]

I didn't think it was any worse than usual, but I'll join in with the crossed fingers!

It's really bad for me today, probably the worst it's been in a while but highly variable.

[davecollins]

Same - I'm down to 23 down; usually 75.

[Bill]

It's really bad for me today, probably the worst it's been in a while but highly variable.

Yes, mine has worsened in the last half hour or so. I hadn't refreshed the tab for a while

[davecollins]

Very odd - I'm back up to near-normal speeds. Hopefully this thread will die tomorrow when our BT overlords flick their magic switch, tighten their screws or throw out the dead animals... whatever they do.

[jane]

So much for the tweaks then 

[Steve]

I don't think your going to see anything until the host link upgrade has gone through,which I assume is again at peak capacity this evening.

[Gary]

I don't think your going to see anything until the host link upgrade has gone through,which I assume is again at peak capacity this evening.

The issue I have is IDNet say and I quote "By refusing to oversubscribe our broadband services, we always ensure that bandwidth investment exceeds demand guaranteeing you the highest possible performance and reliability from your connection" Frankly that really isnt the case, and if this was something I had bought from a shop I would have taken it back as its not fit for purpose or of satisfactory quality, as implied by the label!  If tomorrows upgrade does not sort the issue out I will have to take this as time to make an official complaint, and if IDNet and I cant come to a reasonable solution take it further. I really hope this gets fixed once and for all as I have really had more than enough now.