Increasing consistent small packet loss

[zappaDPJ]

I was a little surprised that no one complained about the quality of their connection last night. Most, but not all, of IDNet's BQMs were atrocious. I wouldn't rule out that their was a major issue outside of IDNet's domain. It's hard for me to judge because my connection is permanently rotten, barely fit for purpose. It's been better since IDNet increased their capacity and rebalanced things but it's still unusable most evenings. That's obviously a problem within BT's domain but like Bill there's probably little that I can do about it.

It's all but put me out of business. Two thirds of our income comes via the Internet and I've been forced to rent office space to try and keep our heads above water. Needless to say I'm very unhappy with this situation.

[Gary]

I lost 3Mbps yesterday somehow, maybe crosstalk no drop showing in the logs, all I did was change my IDNet package.  seems like 64Mbps is now my max from 67Mbps. Guess thats the way of things but today my line is flying along, no issues last night either, Zap. It all seems very confusing. 

[Technical Ben]

No additional spikes here on ASDL2+ (though I was getting the congestion during the winter Olympics), was fine last night (though as said I did get that one off spike along with everyone else earlier in the week). So is it back to just effecting FTTC in the main?

[colirv]

I was a little surprised that no one complained about the quality of their connection last night. Most, but not all, of IDNet's BQMs were atrocious.

I didn't complain because my BQM was fine. Virtually no packet loss at all.

[Gary]

awful speeds at the moment, and the red curtain has one again descended  .

[Bill]

Same here, it's setting in early today

Not yet as bad as last night- one speed test was just over 8Mbps

[Gary]

Same here, it's setting in early today

Not yet as bad as last night- one speed test was just over 8Mbps

Makes you wonder whats going to happen at 5:30pm then. So sick of this.

[Steve]

The original post has been deleted, this thread relates to the title. Should anyone wish to comment further re the benefits or disadvantages of an alternative ISP please start a new thread or comment elsewhere!

[Gary]

The red curtain continues, what's going on, anyone from IDnet have an answer?

[Bill]

Just had a disconnect-reconnect for no very obvious reason... maybe it will improve now

[psp83]

It seems like your packet loss bill has gone after that, maybe on another pipe now?

[Bill]

Whatever it was I don't like it- BT speedtest shows my IP profile has dropped from 64.91Mbps to 52.27Mbps.

I suspect BT have decided it might be one way to sort out the problem on my line 

[Simon]

Would it not be better to have a stable, if slightly slower, connection, though, if that is the case?

[Bill]

Would it not be better to have a stable, if slightly slower, connection, though, if that is the case?

Possibly... IF the evening packet loss has gone, I'm reserving judgement until I see.

In terms of disconnections it was perfectly stable anyway, that's the first I can remember for several months.

[psp83]

Possibly... IF the evening packet loss has gone, I'm reserving judgement until I see.

In terms of disconnections it was perfectly stable anyway, that's the first I can remember for several months.

FTTC is a weird thing... my line can be stable for months and then one day it'll have a mental and have loads of disconnects, drop my profile and then be fine.. then I have to wait months for the profile to sort itself out... then it all happens again 

[Lance]

Further post removed. It is known this is an IDNet only issue, except for Bill and Zap who have the double whammy of cabinet/exchange congestion. As Steve said above, any posts discussing alternative ISPs should be in a new thread.

No discussion is going to be entered into on this and further posts will be deleted without explanation.

[Gary]

FTTC is a weird thing... my line can be stable for months and then one day it'll have a mental and have loads of disconnects, drop my profile and then be fine.. then I have to wait months for the profile to sort itself out... then it all happens again 

That it is, mind you cross talk plays a part too Paul. DLM is not as nasty as it was with adsl 2 though.

[Gary]

Whatever it was I don't like it- BT speedtest shows my IP profile has dropped from 64.91Mbps to 52.27Mbps.

I suspect BT have decided it might be one way to sort out the problem on my line 

Normally FTTC DLM acts in the small hours I thought, not generally during the day although I could be wrong. The drop could have been caused by something else possibly, I had one the other day for no reason as well but DLM stayed as it was. Back to today its a mess, and if IDNet says its because of iOS 7.1 ill tear my hair out, as they should have the capacity to cope with these things

[Bill]

DLM is not as nasty as it was with adsl 2 though.

That's certainly true, and if you hadn't also reported packet loss I'd probably have put this down to some local noise source causing a resync and waited for it to recover.

But I wouldn't trust BT not to over-ride the DLM because it's easier than looking for a real fault elsewhere...

[Gary]

But I wouldn't trust BT not to over-ride the DLM because it's easier than looking for a real fault elsewhere...

Attainable rate seems to be slipping a bit if you use the wholesale checker, well it is for me. Maybe BTW's way of 'fixing' things all round by dropping peoples sync speeds.

[Bill]

Wouldn't surprise me

[Bill]

Well it doesn't seem to have any effect on the evening latency increase- yellow building up as normal

I might try forcing a re-sync tomorrow morning just to see what happens- with a 52Mbps IP I'm not much better off than with a 40/10 connection, so it's unlikely to do much harm.

[zappaDPJ]

Well it doesn't seem to have any effect on the evening latency increase- yellow building up as normal

I might try forcing a re-sync tomorrow morning just to see what happens- with a 52Mbps IP I'm not much better off than with a 40/10 connection, so it's unlikely to do much harm.

I did notice your BQM looking particularly dreadful last night Bill, even worse than mine. It's also becoming pretty obvious to me that local congestion plus further congestion with IDNet's network like we have today gives you problems far greater than the sum of its parts. Or to put it another way, my connection is totally ***** just now

[Reya]

My connection was atrocious last night. It was pretty much stalling for up to four minutes at a time with nothing loading. It kicked me out of Second Life and booted me from my IM client, then it would remember it was supposed to be an internet connection and start working again. This happened on and off for about two hours until I gave up and went to bed at about 9pm. Today, though, I'm back to the intermittent packet loss of earlier in this thread 

[Gary]

My connection was atrocious last night. It was pretty much stalling for up to four minutes at a time with nothing loading. It kicked me out of Second Life and booted me from my IM client, then it would remember it was supposed to be an internet connection and start working again. This happened on and off for about two hours until I gave up and went to bed at about 9pm. Today, though, I'm back to the intermittent packet loss of earlier in this thread 

That might expalin why I could lot get onto the PSN network on my PS4