Which? says broadband speeds should be guaranteed

[Simon]

Broadband companies should give customers the speed and service that they pay for, the consumer group Which? has said.

A survey carried out on its behalf claimed that 45% of customers suffer slow download speeds.

Over half of those customers said they experienced slow speeds frequently or all the time.

Ofcom said measures were already in place for customers suffering with speed-related broadband problems.

"The internet is an essential part of modern life, yet millions of us are getting frustratingly slow speeds and having to wait days to get reconnected when things go wrong," said Which? executive director Richard Lloyd.

"It's less superfast broadband, more super-slow service from companies who are expecting people to pay for speeds they may never get."

http://www.bbc.co.uk/news/technology-26672617

[Gary]

And the NHS should give people the treatment they need no matter what the cost   

[Bill]

Ofcom said measures were already in place for customers suffering with speed-related broadband problems.

They don't say whether those measures are likely to result in any improvement, I notice...

[Gary]

They don't say whether those measures are likely to result in any improvement, I notice...

Because they wont most likely. Also people tend to expect speeds with no knowledge that their home equipment and the line/cable/number of users etc are a mitigating factor to this magical number, so they just blindly assume what ever the hell Mbps they are told is what they should get what they want and thats that.