broadband usage

Started by Broadback, Sep 27, 2014, 14:25:40

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Broadback

Since last logging into IDnet they have revamp their web page. I cannot see how I find my usage any more, I'm sure it is there somewhere, but I cannot see!  :(
Nothing is perfect, not even my ignorance!

Clive

It's on the Dashboard but you haven't scrolled down far enough.  When you reach Broadband, you will see it to the right of the phone number you are using for it.  :)

Broadback

I still cannot see it. All the details of my phone package are there but little information about my broadband, certainly I can find not usage. Obviously I am acting dim, no bit surprise!
Nothing is perfect, not even my ignorance!

Clive

Strange.  What I have is as follows:

Broadand
ID           Telephone           Username                    Package   
         
50461   016567****   016567****@idnet   R Home Plus (ADSL2+)   View Details View Usage Upgrade Package

zappaDPJ

You'll probably have to phone support. I had what sounds to be the same issue and the reason I couldn't find my usage is that it wasn't there to find. It had to be added.
zap
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Broadback

#5
Where as I have:
ID        Telephone           Username    Package

41xxx    01782 3*****   jc@ *****

Nothing under package at all.

Perhaps I should contact the help desk.

Thanks for your help Clive.
Seems like I need to, thanks Zappa
Nothing is perfect, not even my ignorance!

Broadback

Whoops, finger trouble,I washed my hands to day and cannot do a thing with them! the 8's should be *'.
Nothing is perfect, not even my ignorance!

Simon

Simon.
--
This post reflects my own views, opinions and experience, not those of IDNet.