New Packages from IDNet - Autumn 2014

[zappaDPJ]

I can't quite get my head around it either, especially if I factor in the bill I paid a couple of days ago. I am however surprised at the level of bandwidth increases, that was a lot more than I expected and a very welcome surprise

[Technical Ben]

Yep. All looks great. Just a change is a change and we're human. 

[nowster]

This has come at about the right time. My parents' "paid annually" account will be coming up for renewal in late December. They have ADSL Max plus phone.

The control panel hasn't been updated yet:

Package: Home Lite (ADSL MAX)
Monthly Price: £15.31 (standard package retail price)
Peak Allowance: 10GB
Off Peak Allowance: 30GB
Total Allowance: 40GB

[Arctophile]

I couldn't work out what you were all talking about, the packages looked completely unchanged to me.

Then I looked at Idnet.COM instead of Idnet.CO.UK...   All was revealed.

[Simon]

Actually, that's really useful, as I was looking for somewhere to compare the old packages!   

[Gary]

I cant work out if I'm better off on the new phone tariffs or the old phone tariffs 

[Steve]

Your not alone 

[Baz]

The control panel hasn't been updated yet:

No mine hasnt either yet unless im looking at the wrong page

I couldn't work out what you were all talking about, the packages looked completely unchanged to me.

Then I looked at Idnet.COM instead of Idnet.CO.UK...   All was revealed.

is there a difference    my bookmark is IDNET.NET

A scrapping of the peak/off peak system would of been good

[Gary]

Your not alone 

IDNet could not have made it more complicated if they had tried not too Its like being with AAISP in the old days

[Arctophile]

I have just noticed that the speeds have changed on the Fibre Lite(sic) product.

Was 38 down/1.9 up, now 38/9.  On checking, my line is still at 38/1.9

[Gary]

I have just noticed that the speeds have changed on the Fibre Lite(sic) product.

Was 38 down/1.9 up, now 38/9.  On checking, my line is still at 38/1.9

I imagine you would need to ask them to change that probably as its a faster upload speed so a new tariff in reality also ask if it means you enter a new contract, I would have thought not but who knows  otherwise you may stay on a legacy tariff.

[Baz]

I have just noticed that the speeds have changed on the Fibre Lite(sic) product.

Was 38 down/1.9 up, now 38/9.  On checking, my line is still at 38/1.9

unless its just a typo

[Baz]

I've checked, and been told yes, you will.   

Do you know if it will be the same ratio Simon

[Simon]

No idea, Baz.

[colirv]

It's critical. I've assumed it's 38/9 in my decision to stay.

[Simon]

Someone who knows what they're talking about should ask them - and that isn't me. 

[Steve]

I have just noticed that the speeds have changed on the Fibre Lite(sic) product.

Was 38 down/1.9 up, now 38/9.  On checking, my line is still at 38/1.9

I thought they'd been that for awhile but may be wrong, it requires BTw/OpenReach to change the fibre settings,, I suspect IDNet will not upgrade a legacy product unless you ask.

[delbois]

I'm on a BB Lite + (discontinued) Anytime Lite phone package, which includes 5 hours of free calls/mth.  As I understand it this combined package will now cost less - around £24/mth including VAT if paid annually which I hope will include the new 50GB monthly allowance - great value!

However if I wish to upgrade the BB contract I would also be required to move to a much more expensive Standard phone package for which the nearest equivalent (unlimited calls) would be approx. £23/mth (vs current of £12/mth) i.e. +£11/mth on top of new BB rate.

If my understanding of the situation is correct I'm tempted to sit tight with my legacy phone contract and basic BB Lite package as it's outstandingly value and provides me with a reliable rock steady connection that can even stream occasional HD iplayer tv if required.

[pctech]

The 200GB package is tempting me to switch I have to say but the thought of going back on BTW DLM fills me with dread.

[Adrian]

These new packages look very tempting. I moved to AAISP back in January when IDNet had all the packet loss issues and to be honest AAISP has been absolutely brilliant on the TalkTalk backhaul. While I have never gone over my 100GB allowance, I have come close a few times and I do hate having to keep looking over my shoulder, so to speak, every time I want to do big downloads or watch lots of iPlayer. Whether AA will play catch up I don't know, but I have a nice shiny new cabinet nearby which is supposed to go live early in 2015, so larger allowances might be even more relevant.

I still have my phone with IDNet on Anytime Lite and if my reading is correct I'd have to forgo this for one of their standard phone packages, but that wouldn't be a deal breaker.

I do have one concern with ADSL though. For many years my downstream attenuation was about 32dB then one day it suddenly jumped to about 50dB, yet my sync and download speeds have remained the same. Upstream attenuation hasn't changed, and I have no idea what happened. AA were unable to throw any light on it, but I fear that if I go back onto BeeTee their damned DLM will throw a wobbly and drop my speed right back.

[Lance]

AA still use the BT lines and therefore DLM so other than a resync when you update log in details in the modem you shouldn't have any need to interfere with the line.

[Adrian]

AA still use the BT lines and therefore DLM so other than a resync when you update log in details in the modem you shouldn't have any need to interfere with the line.

AA use both BT and Talktalk, I am on TT.

[Clive]

I've looked on the IDNet websitev and it says that ADSL2+ now only has 15Gb per month peak plus 85Gb off peak.  I'm sure it had 20 or 25Gb peak previously.  Off peak is useless to me.   

[Simon]

Err... where are you seeing that, Clive?  There is no peak / off peak anymore.  The ADSL2+ Lite package has a 50Gb allowance to use whevever you like. 

[Baz]

Well I thought the same but I was just going off my control panel that still says the old allowance of peak/off peak.

I noticed too that there is a new package on ADSL is that right