New Packages from IDNet - Autumn 2014

[Simon]

http://www.idnet.net/data_products/broadband_phone.php

Well, Lite plus Unlimited show on here as £36.60 inc VAT.

But when I tried to upgrade to this I'm quoted two separate prices of £25.20 inc VAT and £12.60 inc Vat = £37.80.

WTF Are they playing at!!!! 

Have to admit, I can't see an 'Order' button for the combination packages.  Probably best to just email your requirements.

[Baz]

I cant even see how to get to the combination packages   where is it or am I just not looking 

[Simon]

Its all getting confusing.Do IDNet ever look in here now, may be someone could explain in laymans terms about it all

I thought I had!  What's confusing now, other than the ordering issue Sparky has raised?  What is your current package, and what package do you want, Baz?

[Simon]

Baz, the combination packages are in the link Sparky just posted, and you quoted from! 

[Baz]

my current package is Home pro (ADSL+)   with Residential Anytime Lite    so thats with peak/off peak of 50/150.Cant remember what the anytime lite hours are sorry.    Price including vat is   £25.52 BB £14.29 phone   £1.02 discount for taking both    total  £38.79

havent decided what package would be best, I would like no peak/off peak

[Baz]

Baz, the combination packages are in the link Sparky just posted, and you quoted from! 

   yeah I get that  but where is it on the homepage 

[colirv]

http://www.idnet.net/data_products/broadband_phone.php

If you take Broadband and the call packages, they don't add up.

The ones I've tried do. can you give us an example?

[Baz]

Have to admit, I can't see an 'Order' button for the combination packages.  Probably best to just email your requirements.

just tried on the combo package page, if you use the number checker top left it it brings up a BB package page with select buttons under each column then that brings up the order form with line rental drop down options


if you do it this way do you have to pay an upgrade fee

[Simon]

Baz, the new Pro Unlimited Broadband + Phone  package would give you 200Gb (no split) of downloads, plus unlimited calls (not mobiles / international) for £42.60 inclusive of VAT. 

[Clive]

What is this upgrade fee you speak of Baz? I've suddenly gone from heady elation to the depths of despair.   

[Simon]

There is no fee to switch between packages.  It says so in the small print.  Baz, please read as it might answer some of your questions. 

[Simon]

I've now found the drop down menu.  Thanks Baz.  What might be confusing is that the drop down menu for the phone doesn't include VAT, so the £16.00 should really be £19.20.

[Clive]

There is no fee to switch between packages.  It says so in the small print.  Baz, please read as it might answer some of your questions. 

Thanks Simon.  What is this small print you speak of.   

[Simon]

[Technical Ben]

Oh well, turns out the £6 surcharge is a new surcharge and not a "discount" on existing prices. So I'm already at the "normal" price without a surcharge. Still the bonus of bandwidth is great! 

No complaints, just it was not clear if the charge was added/removed and at which point. A much better "£18 for internet and £11 for phone or £22 for both" makes much more sense (but I understand legalise etc all gets involved). Currently it says "£18 for phone, surcharge of £6 removed when purchased with phone, and £11 for phone or £22 for both together", which makes the "£6 surcharge" comment somewhat redundant...

[Gary]

Baz, the new Pro Unlimited Broadband + Phone  package would give you 200Gb (no split) of downloads, plus unlimited calls (not mobiles / international) for £42.60 inclusive of VAT. 

you can call the Channel Islands northern Ireland and the Republic of Ireland though 

[Steve]

My son looks at me daft when I mention landline , I suppose if I'm honest it is becoming redundant for me too.

[Simon]

If I had a better mobile signal at home, and didn't need a landline for Broadband, I'd ditch it too.  But I haven't, and do, so I can't. 

[Simon]

What about the Isle of Wight, Gary? 

[Steve]

If I had a better mobile signal at home, and didn't need a landline for Broadband, I'd ditch it too.  But I haven't, and do, so I can't. 

Ok you need it for broadband but I don't need a mobile signal to use it if Wifi is present, incidentally EE I believe have enabled mobile calling.

[Gary]

What about the Isle of Wight, Gary? 

Never  I dont know what it is but I hate using my mobile all the time for calls, O2 don't do HD calling, EE have a bad signal indoors as they operate at higher frequencies so its bad here and O2 are cr@p mostly. 

[Steve]

Ok you need it for broadband but I don't need a mobile signal to use it if Wifi is present, incidentally EE I believe have enabled mobile calling.

Looks like the EE WiFi calling has been delayed

[Glenn]

Three do it, also if you have no signal at home they will loan you a home signal box.

[Steve]

I have unlimited minutes in my mobile phone contract I'd rather use those when permitted than pay an additional fee on top for the landline call usage. It's just getting another member of the household to play ball as well.  

[Gary]

I have unlimited minutes in my mobile phone contract I'd rather use those when permitted than pay an additional fee on top for the landline call usage. It's just getting another member of the household to play ball as well.  

I have unlimited minutes and texts but I still prefer the landline. Signal varies to much here to make it good quality. I wish mobile providers would provide the same calling features as land lines like reject anonymous callers and choose to refuse. I can block calls but its not the same. I guess the main thing is landlines just sound better than mobiles, I don't have to strain to listen to a conversation, even with so called HD calling it only works if you call the same network.