email links

[Den]

My next door neighbor is thinking of leaving orange and coming to idnet (we Welsh are not stupid). At the moment he seems to have a problem in that since last week, if somebody sends a email with a web link in the body of the email and he left clicks on it nothing seems to happen except it changes colour to red while he is clicking it. He normaly uses thunderbird for his emails but when we forwarded an email to my outlook express, the links worked for me. I then sent it back and he received it in outlook express but could get the links to work. If he then right clicked on the link and sent it to favorites it then worked. I assume he has clicked a tick box somehow that he should not have. HELP   

[Rik]

I don't use TBird, Den, but I'd guess that he's selected something in the security settings that disables links.

Hopefully, a TBird user will be along shortly.

Don't forget to recommend your neighbour if he does decide to come over, you will both gain!

[RobMc]

hmmm can't find any options in Thunderbird that would disable this functionality. The first thing that springs to mind, is that there may be a software security utility running on the pc that is blocking Thunderbird from launching your browser.

Rob.

[Den]

Sorry if I misled you    When I sent the email back to him it would not open in his outlook express either (even though it did in mine)  which leads me to think that the problem might not be actually in thunderbird but might be in windows security or WHERE. 

[Den]

He now says he has fixed it by going into set programme access and defaults and ticking a couple of boxes that were not ticked. I can only assume that he unticked them by mistake.