New process for switching ISP from 20th June

Started by Glenn, May 18, 2015, 11:08:11

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Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Technical Ben

Hmmmm. I can see who this is protecting...  :(
Though this may help:
Quote7. Should the consumer change their mind then, with effect from the start of this process, they will have a minimum of 10 working days to contact the new (gaining) ISP and stop the switch.

Meanwhile consumers who fear that they've become a victim of slamming (i.e. being switched without your knowledge or consent) should instead contact their existing (losing) provider, which will use Ofcom's Cancel Other process to stop the order going ahead. Consumers are also advised to contact the gaining provider too.
I use to have a signature, then it all changed to chip and pin.

nowster

I've known BT Retail to be especially persuasive, and then lock you into a contract that's near-impossible to get out of.

zappaDPJ

Quote from: nowster on May 18, 2015, 11:33:55
I've known BT Retail to be especially persuasive, and then lock you into a contract that's near-impossible to get out of.

We get called at least once a month from a call centre working on behalf of BT. The list of lies they tell in order to get you to sign up is ridiculous, I guess they are on commission.
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

pctech

Hmmmm, I can see a fair few cases of broadband slamming occuring.