Over 2 weeks of computer problems, still not right!

Broadback · Jul 26, 2015, 13:31:02

However I feel that I am getting somewhere but have now hit a barrier with being unable to use my email accounts. I have my own set via QiQ, it has worked perfectly until now. I have lost all my email password and log in details. I used to love Mozilla, but the latest version is awful. So I need another email program. I am running under Windows 8.0 (I had 8.1 which is more user friendly, but I cannot download it) I thought that Outlook express might be OK, but cannot find it, when I downloaded it from MS it simply said I cannot use it on this machine. Anyone any ideas for a simple reliable email program please?
I have got my machine working using Viao under which my software sits, I did a "refresh" which put everything back on, but sadly got rid of all my programs. I have recovered a lot, but the remainder I need email addresses to download them. Hey ho, it is a jolly good thing that I am retired and have plenty of time.
All help gratefully received.

PS, where is the prayer symbol when I need it?

Simon · Jul 26, 2015, 14:08:15

First of all, what's QiQ?

Broadback · Jul 26, 2015, 14:24:33

Sorry,it is the company that hosts my web address, and looks after the emails for me.

pctech · Jul 26, 2015, 14:40:12

I'm guessing this is the information you are looking for?

http://www.qiq.co.uk/portal/knowledgebase.php?action=displayarticle&id=43

Outlook Express cannot be used on Windows 7

It's been replaced by Windows Live Mail which is part of Windows Live Essentials http://windows.microsoft.com/en-gb/windows-live/essentials

Glenn · Jul 26, 2015, 15:19:36

Does your QiQ mail have a web interface you can connect through?

colirv · Jul 26, 2015, 15:25:36

Quote from: Broadback on Jul 26, 2015, 13:31:02
I used to love Mozilla, but the latest version is awful. So I need another email program.

I use Thunderbird. What's so awful about the latest version?

Broadback · Jul 26, 2015, 15:47:42

Put simply I cannot find how to enter anew email address. They have hidden things, also I do not want nor need the calendar, it simply confuses the ruse of the program. Why is it when something is stable and works well it has to be "updated"?

Glenn · Jul 26, 2015, 16:03:43

Any help? http://www.qiq.co.uk/portal/knowledgebase.php?action=displayarticle&id=28

colirv · Jul 26, 2015, 18:08:44

Quote from: Broadback on Jul 26, 2015, 15:47:42
Put simply I cannot find how to enter anew email address.

I really have no answer to this, other than I find it's the same as before.

Quote from: Broadback on Jul 26, 2015, 15:47:42
also I do not want nor need the calendar, it simply confuses the ruse of the program

Go to View and hide the Today Pane and you won't know it's there.

I'm not trying to persuade you to use Thunderbird, I simply doubt you'll find a better alternative.

Simon · Jul 26, 2015, 18:40:53

Sounds like Thunderbird is trying to be like Office. I don't think there are that many free emails clients to choose from nowadays, and Thunderbird shouldn't be problematic. Have you tried setting up the email accounts manually? You should find the details on the email provider's website.

Broadback · Jul 27, 2015, 07:36:23

Unfortunately the emails providers web site needs updating, it still has settings for the older version of Thunderbird and the settings for Outlook Express which is now extant.

Thankfully Glenn I can access it that way, but to my mind it is rather a clumsy way of doing so I really need to get an email program working, preferably Thunderbird.

Simon · Jul 27, 2015, 08:44:04

The principal should still be the same, BB, and I don't think Thunderbird has changed all that much. All you should need is the account name (email address), password, and the incoming and outgoing server settings.

stevenrw · Jul 27, 2015, 13:46:37

Why do you need an email client BB? Just look at your mails in your browser. I've never been able to see the point of an email handling program. Everything you normally require in terms of previews, organisation etc is normally available right there in the email page.
Seems to me that this QIQ setup is just complicating things. Most email "clients" (Outlook, Gmail etc) have the facility to sync other email addresses.
Bearing in mind that if/when you have Windows 8* then you must have a MS account with an MS email *@live.co.uk, or maybe *@hotmail.co.uk/com, than you can sync your other emails to that, via POP3 or IMAP. You just need the incoming and outgoing server details.
As pctech pointed out that replaced Outlook Express and because I've been using Hotmail for ages I find it really easy to use.
The full version of Outlook Express (which used to be called, confusingly, "Outlook") is really aimed at a professional, office environment.
MS Live Mail also has a useful calendar and you get access to online vsrsions of Word/Excel etc. You don't HAVE to use all the facilities on offer.

sobranie · Jul 28, 2015, 13:05:00

Info on old versions of outlook express......

Well, I'm using OE on Win7 from an old copy of MS Office 2003 and it works perfectly.
Right, to install on Win 7 ..... bear in mind that it will probably remove all later versions of Outlook so save those important emails/addresses somewhere.

You will need to d/l and run the following;
MicrosoftFixit 50154
MicrosoftFixit 50416
MicrosoftFixit 50450

Reboot

Run Microsoft office 2003 and elect to install Outlook Express.

Do not update OE if requested.

Job done.

This blows out of the water all the diehards that state that you can't install an old version of Outlook Express on a Win7 installation.

Simon · Jul 28, 2015, 13:15:38

Quote from: stevenrw on Jul 27, 2015, 13:46:37
Why do you need an email client BB? Just look at your mails in your browser. I've never been able to see the point of an email handling program. Everything you normally require in terms of previews, organisation etc is normally available right there in the email page.

I've always used an email client, and I think one advantage is that emails are stored on your own machine, the only limitations being the size of your storage. Many email providers only offer a certain amount of storage. Also, you are relying on someone else's server to store what could be essential and personal data, and personally, I'd rather look after my own data. Each to their own, though.

Tacitus · Jul 29, 2015, 08:14:24

Quote from: stevenrw on Jul 27, 2015, 13:46:37
......... you must have a MS account with an MS email *@live.co.uk, or maybe *@hotmail.co.uk/com, than you can sync your other emails to that, via POP3 or IMAP. You just need the incoming and outgoing server details.

Is it possible to use IMAP with Hotmail? I've used POP3 but have never been able to find details that would make IMAP work, at least with Apple Mail although the mail client shouldn't really matter.

nowster · Jul 29, 2015, 08:31:46

https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail#w_imap-mail-account-settings

http://www.limilabs.com/blog/hotmail-imap-pop3-smtp-settings

colirv · Jul 29, 2015, 10:26:44

It is, or certainly used to be, possible to set up Windows 8 without a MS account - see here for example.

Tacitus · Jul 30, 2015, 18:38:18

Quote from: nowster on Jul 29, 2015, 08:31:46
https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail#w_imap-mail-account-settings

http://www.limilabs.com/blog/hotmail-imap-pop3-smtp-settings

Interesting thanks. It looks as though the problem might be that I'm using Apple Mail, although I have tried PostBox (a TBird clone) which I also couldn't persuade to do IMAP with Hotmail.

EDIT: Even more interesting is that I've just tried those settings in the article with Apple Mail and so far it appears to work OK. Not sure what I was doing that was different but there you go