Slow Broadband

[Tacitus]

Anyone else having problems this afternoon?  Everything seems to have suddenly gone desperately slow.

I did have a reconnection around noon which seemed to settle down, but at present I can't get iDNet's status page.  Zen's BT fault report page is also very slow.  I'm on Fibre

[colirv]

Mines rocketing along - 37.43 MB. Better than my sig!

[Ray]

No problem here either getting my normal around 49Mbps.

[Bill]

No problems here.

[Tacitus]

Rang iDNet and they couldn't find a problem at their end.  I did get a reconnect around noon but that didn't seem to produce any bad effects.  Pings to iDNet and Zen seemed OK without undue latency, but pages were timing out.  Talking to Chris on the out of hours service he suggested I try the EchoLife modem and connect directly to try and rule out any problems with the router - a Draytek 2760 which had performed pretty much faultlessly so far.

We've just had a major thunderstorm so I'll leave it for a while but everything seems to be back to normal.  There don't appear to be any rogue processes going on so I'm wondering if I might have a faulty ethernet cable, so I'll swap that in due course.

Incidentally the out of hours service seems to have improved from simply noting faults to checking them out and attempting to resolve problems.  Chris clearly knew what he was talking about.

Storm returned so I'll leave it for now.

[Glenn]

http://www.lightningmaps.org/realtime

[Tacitus]

http://www.lightningmaps.org/realtime

Thanks Glenn.  It looks as though we've got some more on the way.  It's currently SW of Birmingham and moving NE so it should be with me around 9pm.

Still having problems but I'm not sure what's going on.  If I'm getting a connection to a site which I am since I can check via Ping, the page should load.  One other possibility is one of the ad blockers has reset itself possibly due to an update, and is now blocking everything.  Or at least those elements which are necessary to load the page and that is causing the page to time out.

Really annoying.

[Simon]

No weather events here, except for it being bloody hot, but I lost my connection this afternoon too, eventually cured by a router reboot.   

[Tacitus]

No weather events here, except for it being bloody hot, but I lost my connection this afternoon too, eventually cured by a router reboot.   

Monsoon style rain here.

Saturday afternoon I rang iDNet and spoke to Chris.  Very helpful and we discussed possibilities of what the problem might be, with the suggestion to try the Huawei router direct to the main socket and plug the laptop straight in.  Had a few more thoughts and checked running processes and found that Firefox was using some 95% of the CPU so I disabled the plugins.  Given the severity of the storms I decided to leave the router off and gave it a reboot yesterday morning.

The DSL connection came up in around a minute but authentication took another 3 minutes which made me wonder.  I'm fairly certain that it was one of the Firefox plugins that got into an endless loop, although TBH I can't be certain.  Whatever, all is more or less back to normal as I've been up for some 27 hrs, although FECs have gone through the roof ( 378846 since around 10am yestrday ) and the downstream SNR is up to 9dB.  As I'm on a 40Mb Cap this isn't too worrying.

Chris has just rung back to check whether all is now well - something I didn't really expect, although I did mean to send an email earlier.  Excellent service from iDNet and shows they care about their customers. 

[Gary]

I'm having Broadband packetloss issues again 

Download speedachieved during the test was - 37.29 Mbps
For your connection, the acceptable range of speeds is 40 Mbps-65.96 Mbps .
Additional Information:
IP Profile for your line is - 65.96 Mbps

[zappaDPJ]

I can see there's been a significant amount of packet loss on some Idnet customer's BQMs. It seems to be diminishing now.