Peak bandwidth allowance on Broadband pro package

Started by TwoSeventy, Dec 05, 2015, 15:50:05

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TwoSeventy

Hi,

I have just received an additional bill for excess peak bandwidth. I can't find what the peak bandwidth allowance is anywhere on the IDNet site. I have been billed for an additional 18gb in November but my total usage for the month was only 31gb. Slightly confused. Any ideas?

Glenn

All I can find is this https://www.idnet.net/data_products/adsl2plus.php I think a quick call to support on Monday will resolve things.
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.