Packet Loss/Low Throughput

[mervl]

The January packet loss doesn't seem to have affected the use of my connection. But this (Saturday) morning I noticed a couple of network (not local loop) 10-15m and 5-10m outages from 9.15am to 10.15am. I'm just wondering if this is the promised additional BTw capacity/connections at last being made? It's not usual (for me). I suppose BTw don't let anyone know, so advanced warning (or even to find out) is out of the question.

[Gary]

Hopefully my issues will stop soon as im being moved to Zen by IDNet for backhaul, not sure if thats at their end or via my main exchange which is Zen enabled as mine is a satellite of that one. Happening on the First of February so we will see 

[zappaDPJ]

I'm still seeing packet loss on the majority of IDNet BQMs, here's mine.



Just to draw a line I hope on my disconnection issues, I had notification that OpenReach had booked a hoist to try and fix my line today, the one day when I absolutely had to be in London so I cancelled their visit. Needless to say there was a knock on the door at 8.00am this morning plus a number of phone calls which I ignored. On my way out it was somewhat harder to ignore the two OpenReach vans plus hoist and the gaggle of engineers gathered close to the telegraph pole looking slightly perplexed. Long story short, I let them get on with it.

I did get both praised and chastised for my rather obvious D.I.Y. fix (Yes I know I'm a bad, bad man) on the now replaced drop cable which had actually proved to be around 90% successful. Anyway as you can see from the above BQM my latency has dropped. In addition my sync rate has gone up somewhat plus my actual throughput is now around 5 times what it has been. In addition the modem now takes a lot less than a minute to sync instead of the 5-30 minutes it was taking before.



The ultimate test will be when it rains which it hasn't done here for a while.

[Simon]

 

[Ray]

 

[Steve]

Well apart from the typical packet loss it looks like you've had a result.   

[mervl]

Just to draw a line I hope on my disconnection issues

Good. The English queue, as ever; but, once it gets bad enough, often good when they get a "round tuit". I don't think whatever initiative the politicians or management dream up next, or ever, it'll ever change. I never criticise anyone for a bit of self-help, though!

With the network "issues" my download speeds still veer about wildly, mostly during the working day, though uploads look more consistent. I can live with it.

[Gary]

Glad to see things are looking better your end Zap Typical packet loss today is making downloads so slow, roll on being put onto Zen by IDNet to see if it cures this. 

[Adrian]

I have been having dreadful web browsing issues last night and today, so bad in fact that I can barely even run a speed test on thinkbroadband or speedtest.net, and when I can, my speeds are all over the place. Pings look fine and  there is a tiny bit of packet loss on TBB. I have eliminated computer issues as both my iMac and Macbook give the same results, I have also done a hard reboot of my Billion AXL8800 router.

Anyone else having problems?

[Gary]

I have been having dreadful web browsing issues last night and today, so bad in fact that I can barely even run a speed test on thinkbroadband or speedtest.net, and when I can, my speeds are all over the place. Pings look fine and  there is a tiny bit of packet loss on TBB. I have eliminated computer issues as both my iMac and Macbook give the same results, I have also done a hard reboot of my Billion AXL8800 router.

Anyone else having problems?

Yep its like paying to be made to wade though treacle for fun 

[Adrian]

OK, it looks like I need to downgrade to carrier pigeons again. What's going on IDNet?

[lozcart]

I'm getting the packet loss every weekday but not at the weekend which makes me think it is a business user causing the problem.

[Gary]

I'm getting the packet loss every weekday but not at the weekend which makes me think it is a business user causing the problem.

yes it does look like that, IDNet are a business provider really with residential tacked on, so I guess business users take precedent, also the amount of bandwidth they can buy is limited due to cost I'm guessing, but I could be wrong.. No matter what this should not be happening though. 

[Gary]

Well IDNet transferred me over to Zens PoP rather than their BTw one and things are looking much better  Pages open faster I dont get the lag with BBC homepage etc and throughput is flying.

[zappaDPJ]

Well IDNet transferred me over to Zens PoP rather than their BTw one and things are looking much better  Pages open faster I dont get the lag with BBC homepage etc and throughput is flying.

I've had intermittent problems with various BBC websites recently, particularly getting streamed content to start. I thought it was something their end but maybe not

[Simon]

I have too, Zap.  It seems to take ages to load videos, and on my laptop, Shockwave Flash keeps timing out, but I'm not sure if the two events are connected.

[Clive]

I've also been having terrible problems with slow internet speeds and websites refusing to open.  When I run speedtests I'm getting pings of 483 ms and download speeds of 4Mb which is a joke.  But when I run the same speedtest five minutes later I'm getting a ping of 240 and download speed of 18Mb.  It's sheer torture.  I assumed it was my local exchange to blame.   

[Adrian]

My speeds are all over the place again tonight. I normally get a steady 65Mb/s +, but this is useless


My current BQM is


OK, I have had a few line drops probably due to the wind (outside, not inside!) but the packet loss is a regular occurrence these days.

Interesting, speedtest.net to a server about 15 miles away shows

[Gary]

I don't use Flash any more, and tbh I don't need it and did not install it on my new iMac. iPlayer has a beta HTML5 player which I use and I get my news from other sources. No speed loss tonight at all.

[Gary]

Things still seem on this morning too. The lag on BBC pages and with game playing has gone and other sites  use open much faster now than hanging as they did before.

[Adrian]

It's still very wet 'n windy here which is causing line drops, and probably contributing to packet loss. It's hard to tell what's going on when it's like this.

I have ditched flash, but I keep a copy of Chromium for the rare occasions I have to use flash.

[Gary]

I keep a copy of Chromium for the rare occasions I have to use flash.

I have not found a reason to yet, if asked for a BT flash performance test then tough sadly, as I wont have any flash on my computer, whether its built into a browser or not.

[Ray]

Well something must have changed the packet loss and low speeds seem to have disappeared this week!   

[Steve]

Well Gary's moved to Zen back haul , must have been his fault.

[zappaDPJ]