No network connection

Gary · Feb 01, 2016, 06:45:16

Anyone else lost PPP with IDNet? Mine went down at 00:13 and has.been down all night.

tried another router same issue. Called out of hours no help at all.

Simon · Feb 01, 2016, 07:25:51

Fine here, Gary.

Gary · Feb 01, 2016, 07:37:01

Quote from: Simon on Feb 01, 2016, 07:25:51
Fine here, Gary.

Cheers Simon. I'm getting the feeling it's something to do with me being on a new gateway and when idnets systems clicked over at midnight it confused it. I was on gw5 now gw7 though zen. I'll call support when real support is in

Gary · Feb 01, 2016, 08:02:26

Network outage according to the recording on IDNet it says check the status page but that shows everything is ok which is handy.

Gary · Feb 01, 2016, 08:11:32

Got though to support and Simon is checking as he was not aware of any outage. Not saying there it's the one though.

status page still shows ok.

Gary · Feb 01, 2016, 08:33:23

Well it looks like it's the final part of me being moved to Zens PoP now

have to say the vagueness is not impressive. Could be 10 mins could be 2 hours it's already been 8 hours

Gary · Feb 01, 2016, 12:19:59

12 hours without internet due to a mess at BTORS end not finishing a routing change and still waiting. Not impressed