Speeds on IDNet

jaydub · Feb 06, 2017, 17:46:21

In November I migrated from a middling Sky connection to Pulse8 and what i hoped would be a great TTB backed connection.

Pulse8 have been excellent, but i continue to be frustrated by the single thread download speeds.

I sync at the full 80/20, yet my single thread speeds on the ThinkBroadband speed test are usually in the 45-50Mobps region.

I did get a glimpse of what they can deliver, when we moved product codes and I saw the single thread download matching the multi thread download:

http://www.thinkbroadband.com/speedtest/results.html?id=148533532502410194093

but this is more typical of what I now see

http://www.thinkbroadband.com/speedtest/results.html?id=148611094729015533296

Pulse8 don't seem to be able to get anywhere with the TTB support teams. TTB just seem to respond back with 'you just can't expect single thread speeds to match multi thread speeds.'

It doesn't affect my day to day usage of the internet, but does leave a bitter taste in my mouth.

I'm slightly loathe to change as this will incur additional cost to migrate away from the TTB MPF connection I am now on.

However I could be more than tempted to come back to IDNet if the single thread speeds consistently match the multi thread speeds.

Would you mind posting me some of your VDSL ThinkBroadband speed test results, so I can do a direct comparison. The closer you are to full sync the better but as I've tried both 80 and 40Mbps connections and seen similar slow downs, I don't think the sync speed is that critical, so fire away.

Many thanks for your assistance.

zappaDPJ · Feb 06, 2017, 18:07:42

I'm out in the sticks on some pretty antiquated infrastructure. According to my router my 80/20 connection syncs at 63157Kbps/2000Kbps

jaydub · Feb 07, 2017, 08:28:54

Hi Zap,

You can't be that far out in the sticks if you are syncing at 63157.

Your the response is a bit jiggly and your latency is very high. Do you have interleaving on your line?

Jon

jaydub · Feb 07, 2017, 08:34:59

Just looked at my posting history. Previous post here was January 2010. Looks as though things have quietened down a lot since then.

Simon · Feb 07, 2017, 09:30:45

They have indeed, but some of us are still here!

zappaDPJ · Feb 07, 2017, 09:41:02

Quote from: jaydub on Feb 07, 2017, 08:28:54
Hi Zap,

You can't be that far out in the sticks if you are syncing at 63157.

Your the response is a bit jiggly and your latency is very high. Do you have interleaving on your line?

Jon

I'm not sure about interleaving. I had some major issues when this line was first connected which caused it to continually drop connection and re-sync. There was an engineer fix but the line never really seemed to recover which might explain the high latency. That said my throughput seems quite consistent. Here's another test

colirv · Feb 07, 2017, 10:31:41

Here's mine from a 40/10 connection up in the North East!

jaydub · Feb 07, 2017, 11:15:21

Are you guys using the flash or non-flash testers? They are both similarly jittery (possibly suggesting the non-Flash version) and you both have very high pings; I'm on 12ms with TTB.

If either of you run the TBB BQM, I would be interested in seeing those as well.

jaydub · Feb 07, 2017, 11:16:53

Quote from: Simon on Feb 07, 2017, 09:30:45
They have indeed, but some of us are still here!

Hi Simon,

Now there's a name I recognise.

Jon

zappaDPJ · Feb 07, 2017, 12:14:18

Quote from: jaydub on Feb 07, 2017, 11:15:21
Are you guys using the flash or non-flash testers? They are both similarly jittery (possibly suggesting the non-Flash version) and you both have very high pings; I'm on 12ms with TTB.

If either of you run the TBB BQM, I would be interested in seeing those as well.

I'm not sure which version I was using but here's one using Flash:

Here's my BQM:

I'm pretty sure my high latency is due to my location, I live by the sea. When I lived in London my ping was a consistent 7ms with IDNet.

jaydub · Feb 07, 2017, 15:05:38

I suspect you might have used the non-Flash version. This one looks a lot smoother.

Looking at your BQM, it looks as though there was quite a bit of action going on on your connection when you did the speed test. Your ping has dropped from 32 to 20 this time round, which looks like your ping base line anyway.

Feeling much more encouraged to give IDNet another go on the basis of these results. Would be nice to see a few more as people drift in and out of the forum.

J!ll · Feb 07, 2017, 16:42:06

jaydub · Feb 07, 2017, 17:27:52

Hi Gill,

Any chance of posting the graph that goes with the results, please?

Thanks,

Jon

Gary · Feb 08, 2017, 07:33:27

I was up to 62Mbps but a battery fault (tiny 5 volt) meant a pair swap, so I lost about 7Mbps down. As far as latency that varies to different serves, Speedtest.net gives me about 8ms to to servers in maidenhead. Latency will vary across different servers, and TBB use Zens network for tests I believe. Mines a non flash test I as I wont have flash installed on my mac.

J!ll · Feb 08, 2017, 07:46:52

Quote from: jaydub on Feb 07, 2017, 17:27:52
Hi Gill,

Any chance of posting the graph that goes with the results, please?

Thanks,

Jon

jaydub · Feb 09, 2017, 08:43:04

Thanks for these. Couldn't respond yesterday as I had a bit of an issue getting back into the forum, that Simon has thankfully resolved.

I notice a couple of you have quite jiggly upload speeds, which is something I don't see on my Pulse8 TTB connection, but in general the results are very encouraging.

Still fighting the battle with TTB via Pulse8 at the moment, but IDNet is a place I feel comfortable with I may be returning in the next couple of weeks.

Gary · Feb 09, 2017, 09:15:55

Quote from: jaydub on Feb 09, 2017, 08:43:04
Thanks for these. Couldn't respond yesterday as I had a bit of an issue getting back into the forum, that Simon has thankfully resolved.

I notice a couple of you have quite jiggly upload speeds, which is something I don't see on my Pulse8 TTB connection, but in general the results are very encouraging.

Still fighting the battle with TTB via Pulse8 at the moment, but IDNet is a place I feel comfortable with I may be returning in the next couple of weeks.

I use Qualcomms Streamboost with my router so that may have something to do with squiggly upload with its cloud based QoS coming into play, also I have quite a lot on my LAN, a 4K smart TV, Sky Q, a networked B&W Wireless Zeppelin speaker, printer, soundbar plus blu-ray player, Ps4-Pro, iPhone and iPad plus my iMac so any of those things could be chatting in the background at any time.

jaydub · Feb 09, 2017, 10:49:34

Quote from: Gary on Feb 09, 2017, 09:15:55
I use Qualcomms Streamboost with my router so that may have something to do with squiggly upload with its cloud based QoS coming into play, also I have quite a lot on my LAN, a 4K smart TV, Sky Q, a networked B&W Wireless Zeppelin speaker, printer, soundbar plus blu-ray player, Ps4-Pro, iPhone and iPad plus my iMac so any of those things could be chatting in the background at any time.

That would make sense. There's always a danger of reading too much into what is after all a snapshot of that moment in time.

Gary · Feb 09, 2017, 11:11:30

Very true, also with the amount of background port scanning these days like ACK scans Fin attacks and minor DoS attacks that has to effect things too, most routers take a fair pummelling these days when you look at firewall logs.

stevenrw · Feb 12, 2017, 22:18:36

I'm just outside Croydon, basic suburbia. But unfortunately I'm a fair distance from the cabinet...

jaydub · Feb 14, 2017, 08:35:00

All results appreciated. My issues with TTB follows me if I downgrade from 80/20 to 40/10, so any speed test result that shows the single thread speed matching the multi thread speed fils me with confidence.

Although I feel confident that IDNet would offer me a higher quality connection, it seems I can migrate more cost effectively to Zen or Aquiss at the moment. The joys of coming off a non-BTW connection!

jaydub · Feb 20, 2017, 14:19:33

Uno and Aquiss have blown me out in terms of a migration path, so it is a straight forward Zen vs IDNet shoot out.

Much more hefty migration fee for IDNet, but call costs are significantly cheaper and the 11 months for 12 offer wipes out half the migration fee if I pay upfront.

Just need to size up whether Zen LLU provides any significant advantage of IDNEt's BTW offering.

Lance · Feb 20, 2017, 18:11:39

Idnet do use another backhaul provider in addition to BTw. Maybe give them a call to see what is an option for you

Glenn · Feb 20, 2017, 21:59:02

I believe Gary is on a Zen LLU through IDnet.

Gary · Feb 21, 2017, 08:57:15

Quote from: Glenn on Feb 20, 2017, 21:59:02
I believe Gary is on a Zen LLU through IDnet.

FTTC using Zens backhaul indeed, Glenn. Its not been without its issues with single threaded problems I must admit. Brian managed to sort those out by talking to Zen as the problem was happening to Zen users, since then all has been ok, apart from loosing 12Mbps because of a pair swap at the cab

Edit. If you have issues with Zen IDNet say they have to put you into a new 12 month contract to go back to BTw on the same package which seems a bit rough tbh.

nowster · Feb 21, 2017, 13:48:34

The 12 month restriction is probably BTw being a pain.

Gary · Feb 22, 2017, 08:14:30

Quote from: nowster on Feb 21, 2017, 13:48:34
The 12 month restriction is probably BTw being a pain.

True but still it shouldn't really matter, but if there is a Zen Pop near you I think you now get put onto that automatically if you are a new user. I could be wrong though. Also I think they may have a third supplier called Fluid Data but I have no idea who that is.

jaydub · Feb 22, 2017, 21:41:35

When I called last Friday, they mentioned BTW and Fluid Data, but only mentioned Zen when I pushed them.

If I do join you lot, I guess I need to quiz them a bit more about who I would be connected to.

Gary

Any chance of a TBB speed test result and BQM if you have one.

Thanks,

Jon

Gary · Feb 23, 2017, 08:13:34

Quote from: jaydub on Feb 22, 2017, 21:41:35
When I called last Friday, they mentioned BTW and Fluid Data, but only mentioned Zen when I pushed them.

If I do join you lot, I guess I need to quiz them a bit more about who I would be connected to.

Gary

Any chance of a TBB speed test result and BQM if you have one.

Thanks,

Jon

See post 13 I think on the previous page of this thread, that's mine the one that says Gary

Zen are pretty good, but you only get put on their system if you have a Zen pop in your local exchange or if you are on a satellite exchange in s small village and the nearest big city yours is fed from has a Zen pop.

jaydub · Feb 23, 2017, 10:54:16

Hi Gary,

Not helped by IDNetters not loading the TBB image links for me, so apologies for missing that.

Doing the same on both a Mac and a PC so a router reboot may be required.

By the way, Zen have confirmed our exchange is a child exchange of a one with a Zen PoP.

Jon

jaydub · Feb 23, 2017, 10:57:25

Looks as though the TBB main site is down, which might explain the lack of images being served.

Perhaps I just missed the obvious last time.

Gary · Feb 23, 2017, 12:17:06

Quote from: jaydub on Feb 23, 2017, 10:57:25
Looks as though the TBB main site is down, which might explain the lack of images being served.

Perhaps I just missed the obvious last time.

No issues with TBB from here today

zappaDPJ · Feb 23, 2017, 12:53:38

It's working for me as well but given the state of the weather today it wouldn't surprise me if there were a few connection issues around the UK.

jaydub · Feb 23, 2017, 12:59:58

The site was down according to their own admission this morning.

It is back up and running now, but is being very slow to respond and the speed test isn't working for me.

The good news is that I have put my glasses on and can now see Gary's graph!

jaydub · Feb 27, 2017, 09:30:32

And one final question for you guys before I make a final decision.

Do you see any slow downs of your single or multi thread at specific times of the day or at weekends?

Gary · Feb 27, 2017, 12:16:15

Quote from: jaydub on Feb 27, 2017, 09:30:32
And one final question for you guys before I make a final decision.

Do you see any slow downs of your single or multi thread at specific times of the day or at weekends?

I have to say my speeds remain pretty consistent, I have no complaints, no slowdowns in the evening or at weekends that effect my gaming or streaming.

zappaDPJ · Feb 27, 2017, 14:02:49

Consistent for at least the last year, possibly longer.

jaydub · Feb 28, 2017, 08:37:00

Good news. Thanks, guys.

Adrian · Mar 06, 2017, 18:37:36

My FTTC connection works well in a day to day sense but my single thread speed rarely exceeds one third of the multi-thread speed. When I first got FTTC I was the only person on the cabinet and everything flew! I also see small amounts of packet loss, normally in the evening but some is often present during the day.