Non-existent phone calls shown on invoice

Started by Terryphi, Jul 26, 2019, 16:19:42

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Terryphi

For the second time in a few months I have identified phone calls on my monthly invoice which were definitely not made from my number. IDNet Support seem reluctant to believe this. Has anyone else had this experience?

Simon

Mine are all inclusive, so I don't usually check, but I've just had a quick look and not come across anything untoward. 
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Clive

Mine are also all inclusive.  Are you actually being charged for these rogue calls?  Can you trace the numbers by using Who is calling me?  https://www.unknownphone.com/procesa.php

Terryphi

False alarm. They were genuine calls. Invoice did not show actual numbers but a destination exchange I did not recognise. When IDNet provided the actual numbers I was able to recognise the numbers but they were to an exchange which is subsidiary to the exchange shown on the invoice.

nowster

Quote from: Terryphi on Aug 08, 2019, 15:14:12
False alarm. They were genuine calls. Invoice did not show actual numbers but a destination exchange I did not recognise. When IDNet provided the actual numbers I was able to recognise the numbers but they were to an exchange which is subsidiary to the exchange shown on the invoice.
Ah yes! Been there many years ago with a Mercury bill. "Hey Dad, do you know anyone in Appley Bridge. By the way, where is Appley Bridge?"

Clive