Whitelisting an email address

Started by gb2010, Jul 24, 2023, 15:51:30

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gb2010

Hello,

I keep finding email from one particular business ending up in Junk. I'm not sure what to do about it.

The whitelist contacts section on the Idnet website only gives me the option to disable whitelisting altogether and I don't see how to add an address to it.

Any thoughts? Thanks!

Simon

You need to log in to your IDNet Customer Portal and find Filters under your email settings.  You can whitelist an email address there, or for more configurations, use Advanced Filters. 
Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

gb2010


Simon

Simon.
--
This post reflects my own views, opinions and experience, not those of IDNet.