Anyone else?

psp83 · Aug 24, 2007, 02:56:51

Hi..

I know i'm not the only mad person being up at 2:50am, 18hr work day for me

Just wondered if anyone had problems with there connection tonight?

QuoteFri, 2007-08-24 02:07:20 - Initialize LCP.
Fri, 2007-08-24 02:07:20 - LCP is allowed to come up.
Fri, 2007-08-24 02:07:36 - CHAP authentication failed
Fri, 2007-08-24 02:07:36 - LCP down.
Fri, 2007-08-24 02:08:20 - Initialize LCP.
Fri, 2007-08-24 02:08:20 - LCP is allowed to come up.
Fri, 2007-08-24 02:08:35 - CHAP authentication failed
Fri, 2007-08-24 02:08:35 - LCP down.
Fri, 2007-08-24 02:09:20 - Initialize LCP.
Fri, 2007-08-24 02:09:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:09:33 - CHAP authentication failed
Fri, 2007-08-24 02:09:33 - LCP down.
Fri, 2007-08-24 02:10:21 - Initialize LCP.
Fri, 2007-08-24 02:10:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:11:21 - Initialize LCP.
Fri, 2007-08-24 02:11:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:12:21 - Initialize LCP.
Fri, 2007-08-24 02:12:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:13:21 - Initialize LCP.
Fri, 2007-08-24 02:13:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:14:21 - Initialize LCP.
Fri, 2007-08-24 02:14:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:15:21 - Initialize LCP.
Fri, 2007-08-24 02:15:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:16:21 - Initialize LCP.
Fri, 2007-08-24 02:16:21 - LCP is allowed to come up.
Fri, 2007-08-24 02:17:14 - CHAP authentication success

I lost connection and webpages keep hanging. not good when i'm working on a site that needs to be finished by tomorrow morning.

Anyways. Of to bed now.

Paul

Lance · Aug 24, 2007, 07:36:43

From looking at my L8NC graph, I also had a period with no connection at the same time as you - I can only guess that either BT (most likely) or IDNet were having work done on their systems.

lozcart · Aug 24, 2007, 07:42:19

Also lost connection at just after 2.00am

Ray · Aug 24, 2007, 08:31:32

Same here as well between 02:10 and 02:15

colirv · Aug 24, 2007, 08:47:32

Mine stayed put.

arturus · Aug 24, 2007, 08:50:07

I got up this morning and my router had a failed connection (That is to say, the ADSL was connected but the link was down) and I had to reboot to clear it so I am guessing that the network went down over night, probably for maintenance. Unfortunately I rebooted before checking the log so I can't tell you when it happened

Cheers

Jeremy

Lance · Aug 24, 2007, 08:51:45

Chances are, Jeremy, that it was the same time as ours!

Not sure I ever welcomed you to the forum - so:

Welcome to the forum!!!!!

Inactive · Aug 24, 2007, 09:18:25

Same here, but it was only down for a maximum of 10 minutes..

psp83 · Aug 24, 2007, 09:25:42

Morning.

Glad it wasn't just me then. Just had to reboot the router as i was still getting sites hanging on me and yahoo refused to login.

Thanks
Paul

Rik · Aug 24, 2007, 09:32:51

I had a similar issue here 02:10 - 02:17, PPP down but no loss of sync.

Looks like exchange work.

psp83 · Aug 24, 2007, 09:51:42

Well i just got a call from idnet. They've notice my connection going down several times last night, Andrew said last time i had 38 resyncs in one morning.

BT coming out on tuesday as they can't find anything wrong there end.

Rik · Aug 24, 2007, 09:57:55

Has your profile dropped?

Lance · Aug 24, 2007, 10:06:43

Quote from: psp83 on Aug 24, 2007, 09:51:42
Well i just got a call from idnet.

Can I ask what prompted them to call - did you contact them first or is it simply great customer service?

ReDGryphoN · Aug 24, 2007, 10:17:48

Yes lost mine the same time, thats the first loss of connection for over 2 months.

Annoyingly my profile has dropped a bit even though I resynched at the same speed !!!

Got to wait for it to climb back up again !!!

ReD

MAABOF

psp83 · Aug 24, 2007, 10:22:23

Quote from: Rik on Aug 24, 2007, 09:57:55
Has your profile dropped?

My sync rate / profile is always changing. I'm having quite abit of trouble with the line at the mo.. first time its happened but this week the noise margin has been going into the negatives.

Quote from: Lance on Aug 24, 2007, 10:06:43
Can I ask what prompted them to call - did you contact them first or is it simply great customer service?

I've been in contact with them for a few months now trying to get my line sorted. They told me to contact BT 150 to test for noise (i mentioned broadband by mistake) and the bloke came back with a 98% line quality (that makes 2% noise?) i phoned idnet back with the results, They contacted BTo with my request to up my noise margin to 12 (requested this like 10 times) and they've come back saying theres no problems they can see and wont change the noise margin even thou i'm getting connection drops and hangs and they want to send an engineer out to check this end.

Miriam said on the phone this morning that i've had quite a few connection drops during the night as they've must of been monitoring it there end which explains why i couldn't do no surfing on anything this morning when i got up until i rebooted the router.

Noreen · Aug 24, 2007, 11:34:58

My router says "LCP down" for 2 minutes from 1am this morning and I'm now getting much slower speeds.

[attachment deleted by admin]

Rik · Aug 24, 2007, 11:36:48

Your profile is OK, Noreen, so it suggests exchange or server congestion on the speed tests.

Noreen · Aug 24, 2007, 11:44:19

So what about this, Rik?

[attachment deleted by admin]

Rik · Aug 24, 2007, 11:50:53

As I said, Noreen, the profile is OK, so it suggests exchange issues or server load on testing. Have you checked your exchange here? (Though I fear BT's reporting of congestion is, shall we say, optimistic.)

If you think you have a specific problem, it would be worth checking with support, as they will be able to carry out some tests.

psp83 · Aug 24, 2007, 12:04:34

Last time i checked what speeds my line can handle with the bt tester it said 6mbps or greater (when i was on tiscali)..

I've just checked now and it says 4.5mbps or greater..

Do you think something has changed since i migrated to get slower stats?

Rik · Aug 24, 2007, 12:05:36

What does the BT tester give for your profile?

psp83 · Aug 24, 2007, 12:10:48

6000.

I'm sync'd at 8128 but i rebooted this morning and i had a sync of 7238 this morning. So i guess the profile hasn't caught up yet.

Rik · Aug 24, 2007, 12:16:49

Even so, it's way higher than the estimate. The estimator does adjust to follow actual connection results, but it seems like it's developed a pessimistic streak for you. I wouldn't worry too much at this point as it doesn't directly affect your service.

Noreen · Aug 24, 2007, 13:45:21

Quote from: Rik on Aug 24, 2007, 11:50:53
If you think you have a specific problem, it would be worth checking with support, as they will be able to carry out some tests.

Thanks, nothing about my exchange on your link. I'll see how it goes over the weekend, I presume that Support won't be open on Bank Holiday Monday.

Rik · Aug 24, 2007, 13:58:41

No, they won't.