idnet email

Den · Sep 01, 2007, 08:30:41

Morning all

Is anyone else having problems with emails this morning? I have 3 email address with idnet and the password (windows remembered) has been rejected on all three.

Ray · Sep 01, 2007, 08:36:16

Morning Den, yes just had the same problem with my idnet.com email address, idnet freemail seems to be OK though.

DAB Badboy · Sep 01, 2007, 08:39:46

There is indeed a problem with IDNet.Com - the other two (Freemail and IDNet.co.uk) are working normally.

Glenn · Sep 01, 2007, 08:56:00

I have the same problem too.

Inactive · Sep 01, 2007, 08:59:05

Same here, I got one come through at 04.31, that was the last one.

Not a real problem for me, 'cos I don't use it much.

B52 · Sep 01, 2007, 09:00:04

Me too. Problem for me is, Ive just suscribed to Setanta Sports using my .com email address and I need the return email to get it activated. Bug*er!

Anyone know how long it will take to fix?

Rik · Sep 01, 2007, 09:08:17

I'm trying to get hold of Simon...

Glenn · Sep 01, 2007, 09:20:13

I think the email server needs a good talking too, and maybe a swift kick up the RAM

cavillas · Sep 01, 2007, 09:21:43

Me too.

Have emailed Simon about it too.

Rik · Sep 01, 2007, 09:21:56

Or a swift RAM up the kick?

I've got a report in, it's just a case of wait now. Always at the weekend...

Inactive · Sep 01, 2007, 09:29:30

Mine is working again now..

Whoops, scrub that, it wasn't IDNet Mail at all

Rik · Sep 01, 2007, 09:31:04

Not here.

cavillas · Sep 01, 2007, 09:32:48

Nor here yet.

Inactive · Sep 01, 2007, 09:35:45

Sorry about that folks, I have 3 emails set up on OE, I thought one had come through from IDNet, it wasn't, it was A.N Other.

Rik · Sep 01, 2007, 09:37:33

I have 16 across six mail providers - think how confused I get!

Inactive · Sep 01, 2007, 09:40:00

Quote from: Rik on Sep 01, 2007, 09:37:33
I have 16 across six mail providers - think how confused I get!

Bit of " load balancing " there Rik..

cavillas · Sep 01, 2007, 09:41:17

Quote from: Rik on Sep 01, 2007, 09:37:33
think how confused I get!

That's just age , Rik.

Rik · Sep 01, 2007, 09:51:18

Good point, Alf.

Monola · Sep 01, 2007, 10:06:03

Hi everyone!

Yes, I have the same problem this morning. My password is being rejected each time I'm trying to get into my inbox. Fingers crossed, it is going to be solved my Monday.

Monola

Rik · Sep 01, 2007, 10:09:18

Hi, and welcome to the forum.

I'm hoping the problem will be solved today, it just depends on what is wrong and when Simon checks his calls/mail.

If I hear any more, I'll post.

Rik · Sep 01, 2007, 10:18:21

I've just spoken to Tim, the server is being worked on...

Glenn · Sep 01, 2007, 10:39:19

Are they giving it a severe thrashing for disturbing their weekend?

Rik · Sep 01, 2007, 10:41:18

Tim did mention something about that, Glenn.

Rik · Sep 01, 2007, 11:26:51

The POP server appears to be working again, but not the SMTP server, nor the webmail interface.

Noreen · Sep 01, 2007, 11:37:31

Why does the email status on the IDNet Networking Status page has and still say that everything is OK? I appreciate that solving the problem is the main priority but for anyone who doesn't use this forum but just checks the status page it could lead them to think that the problem is with their setup.

Rik · Sep 01, 2007, 11:42:35

I understand, Noreen, but with no staff in at the weekend, it seems that the priority has gone to fixing the fault.

All we can do here and on TB is to publicise the status as we know it.

As of now, POP and SMTP are working for me, but the webmail interface is still down.

Inactive · Sep 01, 2007, 11:42:42

SMTP working again.

( Too late as usual )..

Rik · Sep 01, 2007, 12:06:39

Simon tells me everything is back to normal, and I can confirm that's the case for me. If anyone has any outstanding issues, please post here and I'll round them up...

Inactive · Sep 01, 2007, 12:10:10

Thanks Rik, and thanks Simon and Tim etc. for sorting so quickly.

cavillas · Sep 01, 2007, 12:11:30

Everything fine here now too. I think Tim and Simon should be congratulated for sorting the problems out on their weekend off, that's dedication.

I'm a bit too late again, beaten by Inactive (who isn't) And thanks to Martin as well.

Noreen · Sep 01, 2007, 12:13:02

Thanks to all concerned. Sending and receiving emails now working OK for me.

Inactive · Sep 01, 2007, 12:16:43

Quote from: cavillas on Sep 01, 2007, 12:11:30

I'm a bit too late again, beaten by Inactive (who isn't)

It's all of the banana's that slow you down..

Den · Sep 01, 2007, 12:30:20

Thanks to everbody but mainly Rik, Simon and Tim. Just goes to show what idnet is all about, What service.

Rik · Sep 01, 2007, 12:32:27

I didn't do anything, Den, honest. It's Simon, Tim and Martin that did all the hard work. But you're right - with support closed, the problem still got sorted in just a few hours and, afaik, no emails were lost. (Plusnet, are you listening!!).

Glenn · Sep 01, 2007, 13:07:33

Quote from: cavillas on Sep 01, 2007, 12:11:30
Everything fine here now too. I think Tim and Simon should be congratulated for sorting the problems out on their weekend off, that's dedication.

I'm a bit too late again, beaten by Inactive (who isn't) And thanks to Martin as well.

Jillian · Sep 01, 2007, 15:21:58

Wonderful service!