Slow forum

Started by Rik, Sep 24, 2007, 15:21:22

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Gary

Quote from: Si6776 on Sep 24, 2007, 20:27:29
Well it would have taken all day just to get some of them to answer the phone!
All day! That's optimistic Simon  ;)
Damned, if you do damned if you don't

Rik

Especially with Orange. :(
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

B52

Are we sure its been completely fixed?  There is one site that I still cant login to on their secure server. Every other secure site seems to work fine (banks/Bsocs) and the site concerned have told me that there is no problem with it (Large financial institution). No other customer has made a complaint.
Nothing on my PC has changed and I cannot log on  using 2 separate PCs with either my own or wifes ID and P/ws.  The only thing in common is IDnet.   Using IE and FF with same results. This has been happening since friday last. I originally suspected a problem with the website but Im assured that its functioning correctly.
Sent email to IDN  but as yet no response.

Any clues??

Gary

The outage happened yesterday so that would not explain the site not working from Friday, maybe a PM to Rik with the site in question so he could test it may help
Damned, if you do damned if you don't

Rik

Quote from: B52 on Sep 25, 2007, 12:30:35
There is one site that I still cant login to on their secure server. ... Sent email to IDN  but as yet no response.

IDNet will be responding to you shortly. As Gary says, if it's been happening since Friday, it's not anything to do with yesterday's events.

From what you say, you can get to the web page but not log in? If that's so, I would expect it to be a problem with the website. It might be worth clearing all temporary files and cookies then trying again. If you couldn't get to the page, I'd be suggesting that you try an alternative DNS server or check your MTU setting.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Also might be worth flushing your DNS cache type ipconfig /flushdns as it is typed here into "run" then press ok, a DOS window will flash up quickly, see if that helps after trying Riks suggestions.
Damned, if you do damned if you don't

B52

Update!   Done all of the above and more. Contacted the institution concerned, giving details/customer number etc, though they say there isnt a problem for anyone else but will pass on to IT support. Will call back! (yeah right)
While Im waiting, I decided on a whim that Id reconnect my old wireless router just out of interest.  Wham! connection.

Now, which was it. The old router or the IT support. Will I ever know, though I'll try the 'new router' when its cooled down to see if the fault re-occurs. 
Im wondering though why would the site connected to a router that works for all other sites and also rejects random IDs and PINs that I enter,  not work when the correct info is put in.
Can anyone explain to me why this should be?  Whats it got to do with the router?

Answers/suggestions would be most welcome.

Rik

The only thing I can think of is that the change of router would have flushed the DNS cache, but you'd done that already. Possibly, therefore, the new PPP session cleared something.

I'll be interested to hear if it occurs again.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Sep 25, 2007, 15:35:46
The only thing I can think of is that the change of router would have flushed the DNS cache, but you'd done that already. Possibly, therefore, the new PPP session cleared something.

I'll be interested to hear if it occurs again.
I had a router than needed random reboots to allow me to use msn messenger, all other pages and internet programs worked but not that, pull the power reboot and it was ok, when I went back to the DG834G that isssue vanished, the router was a DG834PN.
Damned, if you do damned if you don't

Rik

I suppose we take our routers a bit for granted, Gary, yet they do a lot of work for us and, unlike our computers, generally run 24/7 without being re-booted. Perhaps it's just that simple?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Sep 25, 2007, 15:49:28
I suppose we take our routers a bit for granted, Gary, yet they do a lot of work for us and, unlike our computers, generally run 24/7 without being re-booted. Perhaps it's just that simple?
Could be but I'm sure that simpler is better, that was a flashing disco mimo router you could cook eggs on, my present one, well it just works really  ;D
Damned, if you do damned if you don't

B52

Well the old router (Edimax) is still working OK.  Decided to reconnect the newish Buffalo Airstation but still had the same problem of not being able to log in to the particular secure server.  Even pressed the reset button and reentered the isp details etc.  No luck.    Then "thinks"  RTFM.   Reset has to held in for at least 30 seconds. Reentered the details, and the connection is up and I can now log in.  Why ? 

Interesting though that the old router syncs at 500 more than the new one.  I think I'll move back to the Edimax.  Struggling now to think of why I changed them at all.

Gary

Quote from: B52 on Sep 25, 2007, 18:55:45
Well the old router (Edimax) is still working OK.  Decided to reconnect the newish Buffalo Airstation but still had the same problem of not being able to log in to the particular secure server.  Even pressed the reset button and reentered the isp details etc.  No luck.    Then "thinks"  RTFM.   Reset has to held in for at least 30 seconds. Reentered the details, and the connection is up and I can now log in.  Why ? 

Interesting though that the old router syncs at 500 more than the new one.  I think I'll move back to the Edimax.  Struggling now to think of why I changed them at all.
Could be to do with the firmware or the firewall not excepting packets from that site its really hard to say, but if your old one works then use that  ;D sometimes after a power outage when a router reboots it can cause issues like yours but there could be many reasons, all probably based the ADSL driver, some routers like computers like to re rebooted after hundreds of ours running 24/7.
Damned, if you do damned if you don't

J!ll

Quote from: Killhippie on Sep 24, 2007, 15:59:31
:( same here posting from my phone. Some sites were not loading at all and the forum was giving error messages. And my kettle stopped boiling and the cat is stuck in mid air now!

;D

J!ll

Quote from: Gramps on Sep 24, 2007, 15:56:52
I was in Asda and got thrown out, now I can't get back in to go to the checkout:(

Bread and water eh?!  :D