Hi all and Thanks IDNet

[Rik]

Just settle back and enjoy the ride. As Lance says, it's a 10 day training period, but it means very little. It has two main implications, (1) it determines maximum stable rate, which in turn decides at what speed BT will consider a fault exists and (2) It's the period when BT will not accept anything is wrong.

Your line will continue to be monitored and adjusted as you use Max.

[Malc]

Prompt email back re-assesing the invoice, first thing this morning.

Again suprised (after dealing with other companys) and pleased at the customer service from IDNET

Full marks.

[Rik]

Now you know why the forum purrs collectively. 

[Malc]

Glad I can join in with the cat sounds. We have the cream

[Rik]

And we know it.