Signing up to ID net - is there a "free month" offer.

Nick AJ · Oct 16, 2007, 16:27:27

Well have left the F2S ship and joined up.

I was hoping to get my free month, but I think I've missed out because I've been charged straight away. OK, there is an option to pay for 11 months and get the 12th free, but I thought the offer was for a free month to start with. And I don't want a 12 month contract.

Well I should be migrated on Friday, so we'll see what happens.

Rik · Oct 16, 2007, 16:30:27

The free month is still showing on the web site. Give them a ring, I'm sure it will be sorted out for you.

Nick AJ · Oct 16, 2007, 16:44:34

VERY EFFICIENT!!

It appears you MUST click through the free offer banner at the top of the page. If you browse the packages then order it doesn't give you the free month automatically. However one (free) phone call and my card has been immediately refunded! Excellent service.

Bring on Friday (new car day as well!)

Rik · Oct 16, 2007, 16:48:28

You won't know which to play with first, Nick.

Nick AJ · Oct 16, 2007, 16:51:11

Well I know which has cost more!

Rik · Oct 16, 2007, 17:02:23

Indeed, and will continue to do so.

Noreen · Oct 16, 2007, 17:16:58

Well done Nick.

Simon · Oct 16, 2007, 17:22:18

Bet you don't get your first month's petrol free with the car!

cavillas · Oct 16, 2007, 17:43:52

Welcome Nick. You WILL enjoy your stay with IDnet.

Bring a sense of humoour with you on this forum though, you have been warned.

Malc · Oct 16, 2007, 18:16:38

Hope all goes well, I'm still trying to get in 2 weeks on - not IDNet problem at all they've been great and helpfull.

A total mess between BT and Pipex

Rik · Oct 16, 2007, 18:19:47

Not to mention Tiscali.

Nick AJ · Oct 16, 2007, 18:19:58

Quote from: Si6776 on Oct 16, 2007, 17:22:18
Bet you don't get your first month's petrol free with the car!

The first tank of fuel will cost more than 3 months broadband!

Rik · Oct 16, 2007, 18:21:46

And the staff at the petrol station won't be as nice.

Nick AJ · Oct 16, 2007, 18:21:54

Quote from: Rik on Oct 16, 2007, 18:19:47
Not to mention Tiscali.

THAT's the reason I've moved.

The thought of Tiscali being in control - no way.

Rik · Oct 16, 2007, 18:24:54

I know just what you mean, Nick. I left Nildram to avoid the Pipex influence (the most arrogant ISP I have ever had the fortune to be a customer of, and that was in dial-up days). When I mentally combined Pipex and Tiscali, I gave myself nightmares.

Nick AJ · Oct 16, 2007, 18:33:45

Quote from: Rik on Oct 16, 2007, 18:24:54
I know just what you mean, Nick. I left Nildram to avoid the Pipex influence (the most arrogant ISP I have ever had the fortune to be a customer of, and that was in dial-up days). When I mentally combined Pipex and Tiscali, I gave myself nightmares.

TBH when pipex took over F2S it was a shambles, but some of that was the fault of the old F2s management. The past 10 months have been pretty good - no major problems.

Simon · Oct 16, 2007, 19:51:28

I have to admit, my actual internet connection with Pipex was never at fault, although speed could have been better. My problem was they changed their T&Cs without bothering to inform their customers, examples being, port blocking for P2P networks, which they initially denied, and the new cancellation terms, which meant that if a user wanted to cancel a contract within the 12 month minimum term, not only were they charged a £58.75 cancellation fee, but they also now have to pay the remaining monthly fees up to the 12 months. Failing to inform customers of major changes like these, and to expect users to check on the website themselves, is clearly bad practice, in my opinion, and the Piscali deal just put the final nail in the coffin for me.

Malc · Oct 16, 2007, 19:58:31

My pipex homecall (Tiscali) connection only really worked as broadband between about 11pm and 8am, when I'm sleeping, I have clocked speeds of over 700 on p2p, but at evening cant get above 20 - 30.

The untimate insult from them now is 2 weeks after the end of my contract and getting a MAC, they send me a letter complaining about "fair usage policy" on UNLIMITED BROADBAND!! and offer me a MAC to cancel my contract FOC, why not 6 months ago.

Still anyone trying to get out of a contract with them, my advise if download anything and everything.

Lance · Oct 16, 2007, 20:00:02

Quote from: gallo on Oct 16, 2007, 19:58:31
Still anyone trying to get out of a contract with them, my advise if download anything and everything.

This was a common way of trying to get out of Tiscali contracts a year ago!

Malc · Oct 16, 2007, 20:01:22

Quote from: Si6776 on Oct 16, 2007, 19:51:28
My problem was they changed their T&Cs without bothering to inform their customers, examples being, port blocking for P2P networks, which they initially denied,

Pipex homecall still deny thet do that now. Until recently they also dened being Tiscalli