IDNet fastest on DSLZone UK

Noreen · Oct 18, 2007, 11:20:46

Hope that this hasn't been posted before. IDNet has the fastest average speed (8Mbps) for Oct so far on http://www.dslzoneuk.net/isp_speed.php

Rik · Oct 18, 2007, 11:23:25

I'm amazed they published it, Noreen. Thanks.

Inactive · Oct 18, 2007, 11:31:12

I noticed that as well last night Noreen, it must be because we keep checking our speeds on there and Rik doesn't.

Rik · Oct 18, 2007, 11:33:10

My speeds impact badly on the average.

Noreen · Oct 18, 2007, 11:41:59

It might be a good idea to remind members to check their speeds and rate IDNet at DSLZone UK and ThinkBroadband every month because like it or not potential members DO take notice of these sites. I'm sure that other ISPs have campaigns to do so.

Inactive · Oct 18, 2007, 11:48:01

To be absolutely honest and totally selfish Noreen, I am not too bothered if IDNet do not get too many more customers, I like it just the way it is.

Rik · Oct 18, 2007, 11:49:25

It's a bit of a grey area, Noreen. We are independent of IDNet, so (in some respects) it's not our job to campaign. OTOH, if members want to remind others of the need/opportunity to rate IDNet on other sites, I'd have no problem with it. For example, I received my reminder email this morning from ThinkBroadband to rate IDNet for October.

Malc · Oct 18, 2007, 13:47:52

I can't wait to check my speed, hopefully tommorow.

Was downloading something last night on pipex at 10k/s with 200seeds on p2p.

Noreen · Oct 18, 2007, 14:34:52

Quote from: Rik on Oct 18, 2007, 11:49:25
It's a bit of a grey area, Noreen. We are independent of IDNet

Oh, I didn't realise that.

Rik · Oct 18, 2007, 15:09:45

IDNet provide the domain and the hosting, Noreen, but we are independent of them. For example, forum staff are all volunteers, and only staff can make changes to posts etc. IDNet are free to post, and we encourage them to do so, but their posts are the only 'official' statements. It's why Lance and I have the disclaimers we do in our signatures.

That said, we enjoy a close working relationship with the company, and aim to collaborate as much as possible. The forum is a major outlet for customer opinion, and often what we ask for here becomes reality - the detailed status page being the most recent example.

However, because we are independent, we can also criticise if the need arises - though it rarely does.

Noreen · Nov 17, 2007, 12:43:49

I see that IDNet are starting to move ahead again this month http://www.dslzoneuk.net/isp_speed.php?test=8128&month=11&year=2007&submit=View+average+speeds%21

Lance · Nov 17, 2007, 12:46:33

I better not do a test there - it would bring down the average!

Rik · Nov 17, 2007, 12:51:10

Me neither.

Noreen · Nov 17, 2007, 18:49:04

Isn't it disgusting that that site STILL hasn't updated the info on IDNet's page?

Rik · Nov 17, 2007, 19:18:25

It is, Noreen, for a site which claims to be impartial.

Gary · Nov 18, 2007, 10:08:50

Must admit my speed has increased over the last month my profile has gone up from 4500 to 5000, so much for what the other ISP's said as to why I could not get over a 2mb line

Mouseroo · Nov 18, 2007, 10:25:49

I noticed that the Gadget Show have started a campaign to "get to the bottom of broadband speeds". It's based on the fact that (as we hear so often on these forums) ISPs promise up to a certain download speed, and then use that caveat to justify slower speeds.
Other countries get much faster speeds for lesser prices, so I personally hope that something can be done about it.
I won't hold my breath, though

The link to the campaign is here: http://gadgetshow.five.tv/jsp/speed_test.htm

Perhaps IDNet can get some well-deserved publicity from this.

Rik · Nov 18, 2007, 10:47:38

The problem is, though, Andy, that they are ignoring the laws of physics in their campaign.

It's appropriate to a few ISPs who don't deliver the bandwidth through their own networks, but for most users it comes down to their line quality. It would be more useful, perhaps, if they directed their campaign against BT and the poor infrastructure - with a swipe at the "unlimited" advertising while they are there.

Noreen · Nov 18, 2007, 11:24:26

I watched that programme and it seems to me that they'd achieve more for customer satisfaction by explaining and emphasising the words up to which so many people don't seem appear to understand. During the programme they showed at least two people who said "I'm paying for a 8Mb service but only getting (stated a slower speed)", in neither instance did the narrator query this but actually went on to use them as examples of how people are getting bad service.

Rik · Nov 18, 2007, 11:29:23

I agree completely, Noreen. It seemed to be a gimmick of a feature, with no attempt to understand the underlying technology, which only BT can change. Pester your ISP with emails because you don't sync at 8128. Yeah, right...

Lance · Nov 18, 2007, 11:30:38

I suppose some of the problem is that nasty cheap ISPs throttle the connection. Maybe it's this sort of behaviour, certainly as well as the physics, that needs to be highlighted.

I agree though, that the majority of the problem is people not understanding the words: up to.

Noreen · Nov 18, 2007, 11:40:35

Of course it's possible that some ISPs don't make it easy to find the up to on their sign-up pages or then explain what it means.

Rik · Nov 18, 2007, 11:43:17

Many don't, Noreen, just as many headline 'unlimited' but then define the word in a way that most people wouldn't.

Simon · Nov 18, 2007, 14:58:27

I think anyone would struggle to find a truly **unlimited** service these days, unless you want to pay megabucks, and even then, I'm sure there would be some sort of FUP to negotiate.

Rik · Nov 18, 2007, 15:16:54

Exactly, Simon. So how the ASA and Ofcom can find nothing wrong with ads that offer limited unlimited broadband defeats me completely. Classic "regulators working for the industry" syndrome.

alan · Nov 19, 2007, 11:31:24

Quote from: Inactive on Oct 18, 2007, 11:48:01
To be absolutely honest and totally selfish Noreen, I am not too bothered if IDNet do not get too many more customers, I like it just the way it is.

Here, Here... I wouldn't even mind if they put the prices up a few quid to deter the leeches away. Could IDnet cope with another influx..? If they get too good a reputation somebody will looking to take them over.
Small is better on this occasion. I also think they should abolish the £10 recommendation fee. If an ISP is even bad somebody out there would recommend them just to get the fee.
Just my twopeneth..
.
Alan
.

Rik · Nov 19, 2007, 11:41:16

OTOH, companies need growth to remain successful. Provided the growth is well managed, and the signs are that is has been, then it shouldn't become an issue.

I agree with you on referrals, albeit for slightly different reasons. I recommend IDNet because I believe in the company and its products. I don't do it for direct reward - my reward is the continued success of the company and its products.

Den · Nov 20, 2007, 08:56:04

I have only made one direct referral and that was for the guy next door, but I am always singing the praises of Idnet. But Rik is right to exist a firm has to grow or it will go under and thats the last thing we want.

Ann · Nov 20, 2007, 12:53:38

I made a referral when I was with Eclipse.. I seem to remember that I got 40 quid for it. I left them soon after!

Simon · Nov 20, 2007, 16:21:24

Forty quid for a referral?? Crikey, they must be desperate - that's almost a bribe!

Rik · Nov 20, 2007, 16:29:56

It would be worth joining for a few months and referring all your enemies.