How to choose a new ISP

old Bill · Nov 05, 2007, 15:59:01

Found this, Its very good.

http://www.youtube.com/watch?v=YkPWc1xPwhA&eurl=http://www.ispreview.co.uk/index.shtml

Rik · Nov 05, 2007, 16:08:10

OK, who's going to volunteer to do the good video about IDNet???

Simon · Nov 05, 2007, 17:26:33

Surely, IDNet is the only choice!

Rik · Nov 05, 2007, 17:28:10

True enough.

I notice over on ThinkBroadband that, increasingly, when people make a recommendation for good service, good support or dealing with problem lines, IDNet gets a mention - and this is from non-customers.

Ted · Nov 05, 2007, 22:03:24

It's a shame he didn't watch this video before he chose "Toucan" for his ISP!!!

Simon · Nov 05, 2007, 22:42:11

A potential customer got away!!

Rik · Nov 06, 2007, 00:17:32

Quote from: xild on Nov 05, 2007, 22:03:24
It's a shame he didn't watch this video before he chose "Toucan" for his ISP!!!

Reminds me of a post on another forum recently, asking for advice on a PC supplier after the machine had been ordered!

Kheldar · Nov 06, 2007, 13:07:27

Quote from: Si6776 on Nov 05, 2007, 22:42:11
A potential customer got away!!

thank God !

more people = less bandwidth for my piece of string connection

TheMonkey · Nov 17, 2007, 12:53:30

Hi guys,

I'm new to the forum and haven't even signed up to IDNET yet but wanted to log on and tell you i can't wait to sign up for a company that actually looks like they take broadband seriously.

The sooner i can get rid of virgin.net the better

You have a great community here from what I've been reading. keep up the good work guys

Rik · Nov 17, 2007, 12:55:59

Welcome to the forum, have a karma.

You'll find we generally purr, put the world to rights and discuss food - it's not often we have any problems to talk about.

TheMonkey · Nov 17, 2007, 13:16:05

nice one rik. should hopefully be up and running next week

Rik · Nov 17, 2007, 13:17:53

Keep us posted on how it goes.

Oh, and check with your doctor whether they offer a bad pun vaccination. You tend to need one in here.

Lance · Nov 17, 2007, 14:21:15

Welcome to the forum Monkey. You'll like it here and with IDNet!

cavillas · Nov 17, 2007, 14:37:18

Welcome monkey, unfortunate choice of name for this forum. Bring a large bag of humour with you.

Rik · Nov 17, 2007, 14:46:05

OK, nobody mention peanuts!

Simon · Nov 17, 2007, 15:47:28

Monkey. Plenty of nuts here, as you'll soon find out!

Rik · Nov 17, 2007, 15:52:17

You called?

Simon · Nov 17, 2007, 16:09:23

Not even subliminally, Rik.

Rik · Nov 17, 2007, 16:12:22

You've been talking to Zimmer again, haven't you Simon.

TheMonkey · Nov 17, 2007, 18:10:34

thanks for the welcome guys! can't wait to get up and running

Philip · Nov 17, 2007, 18:41:03

Quote from: Rik on Nov 17, 2007, 13:17:53
Keep us posted on how it goes. Oh, and check with your doctor whether they offer a bad pun vaccination. You tend to need one in here.

someone mention me?

Welcome TheMonkey, you won't be disappointed.

TheMonkey · Nov 21, 2007, 15:57:43

Hello again

got my mac code and have signed myself up. whoop.

says i should be up and running by 6pm on the 26th.

it didn't say but is there anything i need to do? turn my router off/reset or do i just leave it?

thanks again for you help

Rik · Nov 21, 2007, 15:59:58

The 6pm is just a BT bit, covering themselves against delay, most migrations actually happen in the small hours and all you will need to do is change the login settings in your router. We look forward to seeing you amongst us.

TheMonkey · Nov 21, 2007, 16:11:59

wow rik, super fast reply. hope my broaband is the same 8)

thanks everyone
top banana

Lance · Nov 21, 2007, 16:14:20

Rik · Nov 21, 2007, 16:15:08

That took me two minutes - I stopped to drink.

I'm sure you'll love your new connection - just watch out for the mild insanity which comes with this place!

Simon · Nov 21, 2007, 21:00:52

MILD??!

Rik · Nov 21, 2007, 23:49:20

You should have been in some of the places I have, Simon.

Simon · Nov 22, 2007, 00:03:42

Yes, but at least they let you out again.

Rik · Nov 22, 2007, 00:04:20

That's debatable - I think I left parts of me behind...

Kheldar · Nov 22, 2007, 08:37:33

Quote from: Lance on Nov 21, 2007, 16:14:20

this could be a new olympic sport....

synchronised banana's

Rik · Nov 22, 2007, 09:07:00

After a while, though, it gets repetitive, Steve. What we need is a whole chorus line of bananas that we could individually choreograph.

Kheldar · Nov 22, 2007, 10:09:16

surely we have some clever person on here who could write us a forum Banana Choreography game in java

Rik · Nov 22, 2007, 10:10:59

Not me, that's for sure - I don't do clever.

Just 10 more posts, Steve, and you become elevated to a Netter Nutter!

mark · Nov 23, 2007, 16:47:00

Another newbie. Hi folks. Great forum, but I'll have to get a dictionary to join in

Going live on IDNet on 27th after 11 months of hell with BT.

Good bit - as a result of unbelievable cock-ups on their part they paid me £108 compensation for poor service, and then forgot to bill me for the whole of the 11 months. They sent me a letter on Wednesday saying they had caught up with me, but were not charging me for the unpaid months.

The letter said that my contract time had expired, even thought it was supposed to run until Sept 08. So I chanced my arm and asked for a MAC - and they gave it to me.

I think I'll buy a lottery ticket this week.

MoHux · Nov 23, 2007, 16:55:42

Blimey Mark! With that sort of 'pull' at BT you'll be very welcome here!

mark · Nov 23, 2007, 17:02:20

I could use the words 'pull' and 'BT' in the same sentence, and find myself banned after only 2 posts

Lance · Nov 23, 2007, 17:18:34

Welcome to the forum Mark. Have a welcome karma!

You'll be glad to be free from BT! Well BT isp anyway!

Rik · Nov 23, 2007, 17:32:51

Quote from: mark on Nov 23, 2007, 16:47:00
I think I'll buy a lottery ticket this week.

Sounds like a good idea, Mark. Welcome to the forum.

We may not be as big as BT, but we have a better sense of humour.

Simon · Nov 23, 2007, 20:45:18

Quote from: Rik on Nov 23, 2007, 17:32:51
We may not be as big as BT, but we have a better sense of humour.

I thought BT was one big joke, Rik!

Mark, to our little padded corner of the web.

john · Nov 23, 2007, 21:21:57

I wouldn't joke about BT as a friend of mine has just signed up with them and after a few set up problems he now seems to be happy.

Mind you he does work for them and tells me he's getting it for free

Rik · Nov 24, 2007, 09:30:04

Quote from: john on Nov 23, 2007, 21:21:57
Mind you he does work for them and tells me he's getting it for free

I find Sky staff feel the same way about their free service.

mark · Nov 27, 2007, 09:23:45

Is this all too good to be true?

Got up this morning to find that the migration had taken place in the early hours. Logged on with absolutely no problems and I'm computer ~~alit~~ ~~ilitar~~ challenged.

The office also got the billing correct first, time without several phone calls, and the need for me to learn 3 different languages. (How many people in Bombay are really called Kevin?)

Next job is to find a phone package that also includes line rental. If BT don't provide the line will I still be able to keep IDNet? If I can do this I will be finally free of BT.

Rik · Nov 27, 2007, 09:28:36

It's got to be a BT line, Mark, as the underlying service is provided by BT. If you went unbundled, eg Talk Talk, Be etc, they would provide both calls and broadband.

How are your speeds?

mark · Nov 27, 2007, 09:56:57

Not sure how to do this but here we go

Seems broadly similar to that received from BT

That worked. Thanks for the advice re line. Looks like I'm stuck for now.

Rik · Nov 27, 2007, 09:59:16

Can you post your line stats please - instructions for getting them here if you need them.

mark · Nov 27, 2007, 10:09:00

My router is not listed bu I found the following - is this what you need?

Operation Data


Upstream    Noise Margin 14db    Attenuation 63db


Downstream    Noise Margin 4db   Attenuation 63db

Rik · Nov 27, 2007, 10:12:04

You're not going to go much faster with that attenuation.

It's unusual that your u/s and d/s margins are the same, it probably suggests that the true figures are higher, the router can't report a figure greater than 63db though.

Gary · Nov 27, 2007, 10:14:58

With the snr that high I would think BT have upped it to make the line more stable, and as RIk said being so far from the exchange you won't get much more than you have, sadly its the limits of the technology

mark · Nov 27, 2007, 10:22:10

Thanks guys. Fortunately I am a prospective member of the senior's club on here, and this will be good enough for me. I can receive pictures of the grandchildren and write Victor Meldrew type emails to the papers so I am a happy bunny

In my world a u-tube fits on a lavatory which is exactly where it belongs

Rik · Nov 27, 2007, 10:27:03

Quote from: mark on Nov 27, 2007, 10:22:10
In my world a u-tube fits on a lavatory which is exactly where it belongs

Gary · Nov 27, 2007, 10:28:17

Quote from: mark on Nov 27, 2007, 10:22:10
Thanks guys. Fortunately I am a prospective member of the senior's club on here, and this will be good enough for me. I can receive pictures of the grandchildren and write Victor Meldrew type emails to the papers so I am a happy bunny

In my world a u-tube fits on a lavatory which is exactly where it belongs

You get just as much.... ahem *waste* on you tube as you see going down a u-tube sometimes

Simon · Nov 27, 2007, 21:20:06

Quote from: mark on Nov 27, 2007, 10:22:10
Thanks guys. Fortunately I am a prospective member of the senior's club on here, and this will be good enough for me. I can receive pictures of the grandchildren and write Victor Meldrew type emails to the papers so I am a happy bunny

In my world a u-tube fits on a lavatory which is exactly where it belongs

Edit: Oops, didn't notice next page - still, it was worth two anyway!