Pings

[karvala]

Tracing route to www.bbc.net.uk [212.58.227.71]
over a maximum of 30 hops:

1     *        *        *     Request timed out.
2   104 ms   103 ms    96 ms  telehouse-bb-gw1-vpdn.idnet.net [212.69.63.45]
3   130 ms   134 ms   142 ms  telehouse-gw.idnet.net [212.69.40.1]
4   173 ms   174 ms   164 ms  rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
5   176 ms   171 ms   184 ms  212.58.238.129
6   147 ms   147 ms   139 ms  212.58.238.141
7    88 ms    90 ms    98 ms  www1.rbsov.bbc.co.uk [212.58.227.71]

Trace complete.

I sincerely hope Simon or someone else finds the time to actually post here to let us know exactly what is going on, and more to the point when it's likely to be fixed; those sort of pings at 4pm are not remotely acceptable.

[mrapoc]

dudez look at this ray of sunshine / hope



that was at 4:15 today on a file with average seeds (nothing like openoffice) but a normal file which i usually go at the very max to 100KB/s average anyway!

wowee i hope this becomes more frequent

[browney]

Erm, arent we on about pings her not speed

[mrapoc]

my ping problem seems to be linked to speed 

at this time my pings were all normal again so personally this is a breakthrough lol

[philco]

My speeds drop too when im am suffering from this bad ping problem. It usually starts about 9-10am and returns to normal about 5-6pm. Today has not been too bad though.

[attachment deleted by admin]

[Simon_idnet]

Hi karvala

Have you tried turing your router off for 30 mins to see if that clears it?
Simon

[karvala]

Hi karvala

Have you tried turing your router off for 30 mins to see if that clears it?
Simon

Hi Simon,

Yeah, I've actually rebooted and switched off (usually for about 15 mins) a couple of times today, mainly because I'm waiting for interleaving to be switched off (I'm guessing it's BTW who are dragging their heels on that; supposed to have happened by end of last Friday).  The first period off didn't seem to make any difference, the second does seem to have done the job; pings are now in the 30s again, which is what I'd expect.

Does this mean the problem is actually fixed, or is there a possibility if/when I reboot again that I'll be back on the slow route?  Some clear and comprehensive info on the whole ping situation would be good, to remove uncertainty such as this.

[Simon_idnet]

Hi karvala

If I could wave my magic whatsit then I would.

Why some lines are subject to this and not others is unknown just now. That disconnecting for 20/30 mins can fix the problem for some people would point to the 'stale session' problem. However, some people seem to get this condition so often that it doesn't quite fit with being a stale session...

Cheers
Simon

[mrapoc]

like me - usually at least once a day 

[CatMangler]

what the hell, is still work time & the ident is overloaded?!?

Ping statistics for 212.69.36.10:
    Packets: Sent = 146, Received = 144, Lost = 2 (1% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 176ms, Average = 110ms

I know I'm near the end of my 10 day max trial but you cant tell me that this is normal, I cant play clan matches with a conx like this...

[equk]

I'm getting the same holding off until the 10day thing is finished tho.

One thing I do notice tho is the ping to the gateway is 20ms. But on the BT connection posted earlier the gateway is pinging at 10ms 

IDNET
  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    22 ms    26 ms    22 ms  telehouse-bb-gw1-vpdn.idnet.net [212.69.63.45]

BT
  1    12 ms    11 ms    10 ms  217.32.96.250

not sure why this is.

Anyway I hope the routing gets sorted out with the ping times. 

[equk]

erm.....

Code Select Expand

1  cisco (192.168.1.1)  1.501 ms  0.940 ms  0.925 ms
2  telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  77.245 ms  92.031 ms  81.919 ms
3  telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  75.892 ms  73.186 ms  71.801 ms
4  telehouse-gw.idnet.net (212.69.40.1)  70.042 ms  68.423 ms  65.691 ms

[browney]

I just got kicked of the IDNet OC3D server as my ping was over 100ms

It lasted about 5mins now my ping is about 50

[maxping]

Well im confused , i ve had a email off miriam to tell me interleving is now off my line yet i am still getting the 50+ pings.

My router is still showing it as on 

Pinging idnet.net [212.69.36.10] with 32 bytes of data:

Reply from 212.69.36.10: bytes=32 time=52ms TTL=60
Reply from 212.69.36.10: bytes=32 time=53ms TTL=60
Reply from 212.69.36.10: bytes=32 time=52ms TTL=60
Reply from 212.69.36.10: bytes=32 time=49ms TTL=60

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 53ms, Average = 51ms

[equk]

The routing has changed, but I seem to be getting high ping times. As I'm still on the 10day period I was wandering if someone else could try a traceroute, to compare. My ping times today seem 10ms higher and also unstable

Code Select Expand

traceroute to 194.109.69.93 (194.109.69.93), 30 hops max, 40 byte packets
1  cisco (192.168.1.1)  0.953 ms  0.934 ms  0.906 ms
2  telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  18.689 ms  21.867 ms *
3  telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  19.862 ms  18.469 ms  17.944 ms
4  telehouse-gw.idnet.net (212.69.40.1)  19.964 ms  18.553 ms  19.972 ms
5  * redbus-gw.idnet.net (212.69.63.1)  19.965 ms  20.541 ms
6  ams-ix.sara.xs4all.net (195.69.144.48)  87.881 ms  86.319 ms  66.464 ms
7  0.so-6-0-0.xr2.3d12.xs4all.net (194.109.5.5)  61.420 ms  70.770 ms  65.711 ms
8  0.so-3-0-0.cr2.3d12.xs4all.net (194.109.5.94)  61.863 ms  70.570 ms  73.963 ms
9  quake3-04.xs4all.nl (194.109.69.93)  77.847 ms  91.298 ms  77.899 ms

[mrapoc]

yes i have been kicked from cs servers and such and all i can say is - restart router and even better leave it off for as long as possible  rest assured it will be fixed!

[browney]

I wouldnt agree as by the time you have done that the ping problem still happens

[equk]

I also can't just disconnect most of the time as my bro is on WoW, it's like taking drugs from a addict 

But the problem soon comes back even when you do disconnect for 30mins or so. Doesn't seem long before it is back aswell so not sure it's this 'stale connection' people seem to be saying it is. If it was why would so many people be suffering from it most of the time 

[equk]

hmm my ping to the gateway is now 30ms 

Code Select Expand

1  cisco (192.168.1.1)  1.210 ms  0.672 ms  0.649 ms
2  telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  30.308 ms  31.053 ms  30.014 ms
3  * telehouse-bb-gw1-vpdn.idnet.net (212.69.63.45)  31.157 ms  30.362 ms
4  telehouse-gw.idnet.net (212.69.40.1)  32.042 ms  30.955 ms  37.925 ms
5  redbus-gw.idnet.net (212.69.63.1)  32.069 ms  30.743 ms  32.149 msthis is getting stupid 10th day today, hopefully it's fixed by monday, or I guess I will be phoning support 

[AvengerUK]

I dont beleive it, i really really dont!

My ping problem is BACK again!! - after it went for a day or so....

same as last time in every way.

[equk]

I just tried reconnecting and still pinging 30ms to the gateway  something going on at idnet or something   

[maxping]

Hi mate can you link to the post?

To be honest i am getting a bit fed up of my minimum 50ms ping  , customer support have been helpful chasing BT up who have said interleaving is now off my line yet my ping is the same.

This may seem trivial to most people but a minimum 50ms ping is useless for gaming which is the main reason i got broadband.

I'm keeping my fingers crossed it can be sorted and soon.

[maxping]

I have found a nice little free prog to help if you are testing your connection as much as i am at the moment.

Set the loops to 100 

http://www.softpedia.com/get/Network-Tools/Traceroute-Whois-Tools/Visual-Ping.shtml

Min  = 50 ms
Max = 78 ms
Av    = 56 ms 

[karvala]

Hi mate can you link to the post?

To be honest i am getting a bit fed up of my minimum 50ms ping  , customer support have been helpful chasing BT up who have said interleaving is now off my line yet my ping is the same.

This may seem trivial to most people but a minimum 50ms ping is useless for gaming which is the main reason i got broadband.

I'm keeping my fingers crossed it can be sorted and soon.

Is interleaving actually showing off your line, or does it still show in your router?  I'm increasingly of the opinion that BTW are actually switching it on without reason (they certainly did in my case) just to decrease the volume of complaints, and leaving it on even when they claim to have switched it off.

[maxping]

Is interleaving actually showing off your line, or does it still show in your router?  I'm increasingly of the opinion that BTW are actually switching it on without reason (they certainly did in my case) just to decrease the volume of complaints, and leaving it on even when they claim to have switched it off.

I took this screen after Miriam sent me a email to say BT had confirmed it was now switched off. 

I am no expert on routers but if it was off  would it be blank in the space in the pic