DSL Zone UK rating of IDNet

Noreen · Dec 02, 2007, 18:48:21

I've just noticed that IDNet's overall rating has increased slightly but I also saw that for Support and Reliability it's only rated at 9.50. As the max is 10.00 I presume that some people rating don't think that IDNet's Support and Reliability are as good as they could be. Strange! http://www.dslzoneuk.net/isp_ratings.php

cavillas · Dec 02, 2007, 19:28:33

Unfortunately, DSLZone are run by an entanet reseller and there results always seemed to be skewed towards enta resellers.

Ann · Dec 02, 2007, 19:55:28

I love looking at the ratings and seeing Eclipse right near the bottom. Makes me feel justified in leaving them.

Noreen · Dec 02, 2007, 22:16:39

Quote from: cavillas on Dec 02, 2007, 19:28:33
Unfortunately, DSLZone are run by an entanet reseller and there results always seemed to be skewed towards enta resellers.

Yes I realise that but I'd assumed that he wouldn't actually skew the results.

Malc · Dec 02, 2007, 22:31:53

Quote from: Noreen on Dec 02, 2007, 18:48:21
I've just noticed that IDNet's overall rating has increased slightly but I also saw that for Support and Reliability it's only rated at 9.50. As the max is 10.00 I presume that some people rating don't think that IDNet's Support and Reliability are as good as they could be. Strange! http://www.dslzoneuk.net/isp_ratings.php

Possibly because they're not open over the weekend, if people don't come in here they may not know to ask here, or, to email.

That's the only reason I can think of someone not giving a 10.

Better to wait for an email response than try to talk to a script reading Indian call centre, I say.

Noreen · Dec 02, 2007, 22:43:16

Just looked at the site again and there is an IDNet rating shown with Reliability at 9.00. They must belong to a different ISP from me.

http://www.dslzoneuk.net/

Ann · Dec 02, 2007, 23:14:00

That was probably me, Noreen. I can't give a perfect 10 when it's fallen over several times in the last couple of weeks. It's not been perfect for me.

Noreen · Dec 02, 2007, 23:29:33

That's fair enough, Ann.

Sebby · Dec 13, 2007, 23:20:03

I think in the grand scheme of things, a score of 9 or 9.5 out of 10 is fantastic!

Inactive · Dec 14, 2007, 00:44:22

Of course the ratings at DSLZone are different to those found at TB.

Personally I trust TB.

Rik · Dec 14, 2007, 00:45:28

Or, put another way, personally I don't trust DSL Zone.

Inactive · Dec 14, 2007, 00:59:01

Quote from: Rik on Dec 14, 2007, 00:45:28
Or, put another way, personally I don't trust DSL Zone.

I was trying to be discrete Rik..

Rik · Dec 14, 2007, 01:03:49

I wasn't, In.