free from Virgin

[anz1066]

can`t really grumble, a lot better than Virgin Slowband
i`ll see how it goes

[Rik]

OK. I reckon you can gain 20ms at least though, plus a few kbps...

[anz1066]

i`ll maybe get in touch next week then

[Cowie]

HI anz,i have just joined this site,and like yourself am trying to get rid of virgin.net,basically have you noticed your performance increase?

looking at some of the replies about ping rates,atm i ping bbc.co.uk and get times of averaging around 100ish ms,and that has improved as they were in the 240's lol,I just really need to know that IDnet are as good as all the feedback i have read about them,and that what with xmas nearly here i can get the xbox live working for the kids,as its only connectable between 3am and 8am.
thanks for any responses.

[TheMonkey]

Hi cowie!

I migrated last month from virgin.

IDnet is an incredible service, and dare i say "Flawless".

[Rik]

Hi Cowie and welcome to the forum - have a karma.  

With interleaving on, I usually ping the BBC in 21-24ms. I'm not a gamer, so I'll leave others to offer personal experiences, but from what I have seen here and on ThinkBroadband, most people are happy with the service. IDNet have worked to change routing when there has been a specific problem with an external network, so I think you'll find the concept of customer service to be rather different to what you have got used to.

Throughput is consistent for me, IDNet delivers the best speed my line can get 24/7. The guarantee no contention within their network, so the only problems we face tend to be with BT.

[Inactive]

Hi Cowie and ...

The feedback on here is from actual users, as it is on ThinkBroadband.

They can't all be telling porkies.

[Cowie]

Thanks to you all for the friendly welcome and the info,hope to get sorted and be with you later in the week

[Rik]

We'll clear a space for you in the bar - do you prefer a stool or an armchair?

[Cowie]

either mate as long as there's a pint or a whisky close by i'm not too fussed 

[Rik]

That can be arranged in our virtual world.

[Cowie]

lol,we better move off that subject mate,as it could take us anywhere

[Rik]

You're getting the feel of this place quite quickly, aren't you. 

[Cowie]

 

signed up just now so hopefully will be done and dusted by the weekend

[Rik]

Toes crossed for you - once you get the email with login details, you can go to the customer accounts page at:

https://www.idnet.net/secure/

and set up your idnet.com email addresses. These will be up and running before you migrate.

[Azazel]

Welcome and i can confirm as an avid gamer IDnet is rockin, i used to be with nildram and after being bought out my pings went through the roof bad latency lots of disconnects.

I play WoW mainly and i get pings from 50-120 which is about average for that game better than the 2500 i was getting with nildram, most other FPS type games i get between 12 and 25 ping which is fricken awesome, i would make sure interleaving is off on your line if you are going down the gaming path.

Customer service are very helpful and attentive and you dont pay a fortune for access to it which helps, welcome once again to without a doubt the best ISP on the planet!

[Rik]

We like happy customers.

[Cowie]

Thanks azazel,that gives me confidence i have made the right move,am or was,playing COD4 on xbox,only time i get to play now is if i set the alarm clock for 5am so i get an hours online before work lol

[Sebby]

Thanks azazel,that gives me confidence i have made the right move,am or was,playing COD4 on xbox,only time i get to play now is if i set the alarm clock for 5am so i get an hours online before work lol

I placed an order last night and am due to be migrated over on Thursday. I can already tell it was the right decision! 

[Rik]

It gets even better when you can change the login in your router, Sebby. IDNet are my 17th ISP (I've been online way too long) and I've never experienced a service like it.

[Sebby]

That's what I keep reading, which is great. 

I was really happy with Entanet at first, but the slowdown come 10pm and during the weekend (the time when I mainly use the internet!) was starting to be a bit of a drag. I'm not a heavy user; I probably use around 10GB/month, so I'd rather pay an extra £5/month for less usage, but for a more consistent service.

[Ann]

Wow.. respect  17 ISPs, Rik.  I've only clocked up 9 and that's counting Screaming.net becoming WOL and then becoming Tiscali as three.

[Rik]

I started when I was still young and had hair, Ann. Pipex was my first - I couldn't stand the arrogance displayed by CS so moved on. It's nice to know that some things never change...