Wrong Package?

[ebbwvale]

Hi folks, I just have a little question. I have ordered (and had confirmation of) my Home2000 package and will be migrated from Friday 1st (before 6pm). Now everything is going as smooth as silk and I am very happy, but I couldn't help but notice while I was ordering an Email address that my details page said that I was on a 1Mg service with Home1000.

I've asked IDnet by Email what has happened and look forward to the answer, but until then, has anyone else ever had this? I guess I'm worrying over nothing. I bet it's something simple, but was wondering if this has happened before or if it's normal until they find out what speed the line can handle.

[Scott]

Seems a little odd ! I specifically asked for a IPStream 500 on my line (didn't want max'd as I'm on a stupidly long line) and that went through fine however I did arrange the provide on the phone directly with Miriam who punched it up as we spoke.

Crossed wires maybe (pun intended  ) - wait and see what CS have to say - sure it'll be fine !

[stevelondon]

Hi ebb i not long migrated too and mine was the same i ordered Home Max i was migrated to a 1meg service the next day i was regraded to Home Max i was told thats how it works hope it helps
Regards
Steve

[ebbwvale]

Cheers folks, I've been told today that my line is only capable of using the 1Mb package which is why the order was changed. Fair enough I guess, I have no problem with that at all. These people know a lot more than I do. I'm sure that Plusnet told me my line could carry between 2 and 3 Meg not so long back.

Ah well, I'm still happy and over the moon, as my migration was completed today and I think I may have to have a curry from the local takeaway to celebrate.

[Scott]

Good man ! A sheehk kebab, small murgh boona and a peshwari nan for me thanks...oh wait ! Too late dammit !
Hope it was a good one EbbwV ?