2wire 2700hg - idiots guide please !

[Inactive]

What's your next step, wait for another response?

Indeed Rik, just stalling by the look of things, we shall see.

[g7pkf]

Just got a reply from DodgyDave suggesting that I do a " reset " of the system, I have already done that days ago, to no avail.

the person i got mine from said that and about 3 emails later (after me sending a screen shot showing "no dsl signal found") he finally sent me a replacement-a 1800 admittedly but hey thats history:)

[Broadback]

My speed has been steadily increasing since the installation on the 19th, up by 1 meg to date, I think that is as far as it will go. Incidentally I cannot see why it need installing vertically, mine has feet on the bottom so that the air can circulate.

[Rik]

If it works for you, that's fine. I tried mine both ways and vertical was distinctly cooler, so I stayed with it.

[Jimbo]

If it works for you, that's fine. I tried mine both ways and vertical was distinctly cooler, so I stayed with it.

That's how mine is stood also.  At first I had it on the feet, horizontal but it was a bit too toasty for my liking.  Put it on the stand and it's much better, I prefer it that way as well as I think it looks better.  8)

[Rik]

It's clearly designed primarily for vertical use, given the way the front panel has been printed, but as they also put feet on, I assume they've tested it when used horizontally.

[Gary]

It's clearly designed primarily for vertical use, given the way the front panel has been printed, but as they also put feet on, I assume they've tested it when used horizontally.

Netgears were printed for horizontal use and they got very hot, well the GT especially so I have my 2700 vertically as well Rik, seems to remain pretty cool that way as well I get the feeling most of the routers wit vertical stands work best this way 

[Inactive]

Just got an e.mail from DodgyDave confirming that my 2700HG is faulty and that he is sending me a replacement, but to keep the faulty one, I did ask for a refund, but I guess I will have to accept a replacement.

[Sebby]

I just got home from a couple of days away and had an email saying they were glad my router was functioning fine, and if I wanted they could refund £1.04 (the price I won it at, excluding postage). I think they've missed the point a little... 

I emailed back to say I'd rather a replacement, but I'm not too fussed either way. It's an LED and the router is going to be out of sight anyway. I can't really complain for nine quid. 

My 2Wire has now been sync'd for 9 days, so not too much longer to go until I meet the 14 days needed for a target SNRM drop.

[Rik]

Just got an e.mail from DodgyDave confirming that my 2700HG is faulty and that he is sending me a replacement, but to keep the faulty one, I did ask for a refund, but I guess I will have to accept a replacement.

We may yet find out what it can do on a good line then, In.

[Rik]

My 2Wire has now been sync'd for 9 days, so not too much longer to go until I meet the 14 days needed for a target SNRM drop.

I thought you'd been quiet, Sebby, welcome back.

So, January 4 should be the big day, then?

[Inactive]

We may yet find out what it can do on a good line then, In.

Looks that way Rik...

[Sebby]

I thought you'd been quiet, Sebby, welcome back.

So, January 4 should be the big day, then?

Thanks, Rik.

January 4 is indeed the big day. What's more is that it's also my birthday.  8)

[Rik]

And the karma poll closes! It's all happening!!

[Sebby]

And the karma poll closes! It's all happening!!

I've been away too long; I don't even know what that is! I better get reading... 

[Rik]

It's in Natter:

http://www.idnetters.co.uk/forums/index.php?topic=5123.msg88682#msg88682

[Inactive]

Don't worry Sebby, your vote will not make a scrap of difference.. 

BTW Welcome back.. 

[Wingnutz]

Have today recieved the same e-mail as Inactive from Digidave - suggesting a system reset. Have replied to the effect that I have already attempted that as well as a factory reset via the web interface. Hoping (!) for the same result as Inactive and a new replacement that works.

Will keep you informed.

Inactive, how long after the first response from Davey did he agree to the replacement ?

Cheers

[Inactive]

Couple of days, he has just sent dispatch details for my replacement, should arrive between 27th December and January the 1st . cough.. obviously automated carp.

[Rik]

Nice to see the personal touch. 

[Inactive]

At least he is sending the 2700HG, which is a like for like replacement, not the 1800 that he has sent out to some as a replacement.

Just hope that this one works, he does seem to send out a lot of faulty ones.

[Rik]

Refurb = re-pack?

[Inactive]

Refurb = re-pack?

Obviously not truly refurbished, not even tested fully prior to dispatch.


They are used items Rik, mine has quite a few scratches and marks on it, as far as I can tell, the 2700HG was only supplied to ATT in the USA, so it looks like he has got a job lot from there.

[Sebby]

Refurb = re-pack?

Despite me having a (slightly) faulty unit, I've got to say I don't think it's quite like this. Mine certainly looked refurbished in that the casing is definitely brand new and it was in a sealed package. It's possible a couple of people here have just been unlucky. 

[Wingnutz]

Hoping for a decent replacement too. A week after getting my profile nobbled down to half a meg thanks for low sync rates with the 2700hg I'm now back up to a 3mb one with my old ST330.