Thinking of joining idnet

[jockwav]

Hello all,
At the moment i am with vivaciti,but i have heard a lot of good reports about idnet.
Is idnet a reseller or who is the parent company,thanks.

[Rik]

Hi and welcome to the forum, have a karma. 

IDNet are not a reseller, I'm not sure whether IDNet is a trading or registered name, but the original name was Infinity Developments. It's a privately owned company, the joint MDs are brother, Simon & Tim Davies.

I think you'll like it here - we all do.

[Adam]

Hello all,
At the moment i am with vivaciti,but i have heard a lot of good reports about idnet.
Is idnet a reseller or who is the parent company,thanks.

IDNet do not resell products for anyone, they have a direct relationship with BT Wholesale.

Update: I see Rik got here first.

[jockwav]

Thanks for your replies guys,i am seriously looking at idnet.

Glad your not entanet as i am not impressed with them.

[Rik]

If you take a look around the forum, you'll find a generally happy customer base, it's the same over on ThinkBroadband. I've been with IDNet for 14 months now and have never regretted the changed.

They are good people to deal with, you'll never talk to a script jockey (the calls to support are on an 0800 number), and they listen to what customers say. In the past year, we've had an increase in the bandwidth allowance, new email addresses, web space, blog space and a photo gallery added - all at no extra cost.

[jockwav]

Thank you Rik,i think i feel quite happy now about joining idnet.

[Rik]

I've not met a single person who's ever regretted doing so. No ISP is perfect, but IDNet do try hard to be. Even when a freak set of circumstances took down a mail server a couple of months ago, they worked to restore service over the weekend before recovering all the mail for us. They then amended the network status page in line with requests we made for better information to be made available to us.

You can't really ask for much more.

[cavillas]

I beg to differ Rik.. I regret joining IDNEt because it has taken away my misery and made me feel happy.  I'm no longer a malcontent but rally content, and what with nothing to complain about, what have IDNEt done to me.  I'm a shadow of my former self, why even my wife finds it difficult to comprehend a happy husband.    

[J!ll]

 

[Rik]

I beg to differ Rik.. I regret joining IDNEt because it has taken away my misery

Thanks, Alf - that made me chuckle. I'll have a word with Simon and see if we can't arrange some tribulations especially for you. 

[TheMonkey]

jockwav, welcome to IDnet 

I joined last month i think it was, and although i'm paying more than i did with my last broadband provider (virgin - vomit) I feel like i'm stealing this of them because it is that good!!

I have just upgraded to the homesupermax and i don't know why?  I just can't get enough.

Is Idnet that good? or was virgin that bad

[Rik]

A bit of both, I suspect. 

[Adam]

Is Idnet that good? or was virgin that bad

IDNet is that good, and Virgin is that bad. I think you may be experiencing an outer worldly experience due to the difference and thus should break something to bring you back to Earth.

[g7pkf]

Well what can i add.

My wife calls me Victor (after meldrew) when i said were changing isp her eyes just rolled , later in bed she said are you sure i don't think i can stand another isp change. (i have only changed isp apx 5 times in 10 years).

Well apart from 1 billing (them not taking money) error-possibly due to my cc expiring and me updating details before the new one was even active-Simon soon put that right.

All has been well as far as Idnet are concerned.

Yes i still have train issues but thats another story......and only 1-2 disconnects a week now compared to 150+ a day when i first moved hose..

So yes and i monitor my isp boards even when i do not have a problem.

and yes i pay top wack for the service i receive apx 4Mb down BUT 700K UP but im not complaining honest.

[cavillas]

Thanks, Alf - that made me chuckle. I'll have a word with Simon and see if we can't arrange some tribulations especially for you. 

Threats..Ahh!! that makes me feel more at home.

[jockwav]

Thanks guys,i like you all already. 8)

[Den]

Come on gang give jockwav a big wave 

[PeterNem]

I've just migrated my parents over from Eclipse. Paying the same price as they did with Eclipse but things are noticeably quicker - no regrets here.

[jockwav]

Asked for my mac,but entanet do not work the weekends,just have to wait now.

[Rik]

They have five working days to give it to you, so it may take until Monday week at worst.

[Broadback]

I beg to differ Rik.. I regret joining IDNEt because it has taken away my misery and made me feel happy.  I'm no longer a malcontent but rally content, and what with nothing to complain about, what have IDNEt done to me.  I'm a shadow of my former self, why even my wife finds it difficult to comprehend a happy husband.    

Take away his Karmas, mayhap that will give him something to moan at!

[Rik]

Ooh, the mark of a forum regular.

[Inactive]

Asked for my mac,but entanet do not work the weekends,just have to wait now.

It is worth waiting for.. 

[jockwav]

Oh yes,cause they are full of you know what.

[cavillas]

Take away his Karmas, mayhap that will give him something to moan at!

That's not nice...moan, moan, moan.

[jockwav]

Entanet,s offices are closed until wednesday,ho-hum.

[Sebby]

I moved from Entanet a couple of weeks ago. Entanet are great, but I didn't like the slowdown in the evenings, which is mainly the time when I use the Internet. IDNet are noticeably quicker and I couldn't be happier. I can't see myself changing again.

It's a shame Vivaciti don't have a MAC request feature in their control panel; I know both ADSL24 and UKFSN do (and probably others), which means that the MAC is displayed within about half an hour of requesting it. But it doesn't really matter; things don't really get going again until the new year.

[old Bill]

I may well come back to Idnet in the next month. One word of warning I have  started using the BBC Iplayer. So if I come back I hope there is plenty of bandwith spare.

[jockwav]

I will just have to hang on for a little while.

[Adam]

I will just have to hang on for a little while.

It's a shame the reseller you are with doesn't support the full set of features Enta make available as I believe MAC generation can be done automatically via an API. Nevertheless, the wait is certainly worth it.

[jockwav]

Got my mac which is valid until 1/2/08.
But i now have to work out my billing dates and where i stand with any payments that entanet may take from me first.

[Rik]

You have 30 days, from requesting the MAC, to use it, but you don't actually have to migrate in 30 days. Have a word with IDNet (0800 0267237) and they will be able to give you advice on the best date to opt for. Bear in mind that, regardless of actual migration date, your billing date will reflect when you join, but your usage in the first month will be that of the package you sign to. In other words, if you join late in the month, you will have 5GB or 30GB (or more) to use between migration and the last day of the month.

[jockwav]

Thanks Rik,i understand what your saying but i need to see where i stand in regards to what i might have left to pay on entanet account to see the best time to do it.

[Ann]

It's probably best to migrate at the end of the code's life.  Most ISPs take the 30 days as notice and will charge you until it runs out anyway.  Mine did but I couldn't wait and I signed up straight away anyway.

[Rik]

Good point, Ann. The issue of a MAC should not lead to automatic cessation of the current ADSL service, but I know of ISPs who do such things. Jock, once you have migrated, make sure you let them know the date on which you left.

[jockwav]

Thanks guys,i will get it sorted within the next few weeks.

[jockwav]

How come entanet are saying idnet,got this email from them.

   Can I ask what company you are looking to migrate to as we do not only sell connection through Enta, and there may be other options open to you for different providers.

We currently sell connection from Griffin, Enta and IDNet, amongst others.

[Rik]

I'd ask them to explain, Jock. IDNet are nothing to do with Enta.

[jockwav]

A better idea,i dont answer them.

[Rik]

Am I right in thinking you're with an Enta-reseller? It's possible, in which case, that they are also an IDNet-reseller. Me, I prefer to go straight to source though (I've never quite understood reseller deals, except as a cheap way to become an ISP).

[jockwav]

Yes i am with vivaciti (enta reseller),i would never go back to entanet,too many heavy downloaders on there and i am not that impressed with their support.

[Rik]

You'll like the support here - if you ever need it. I'm not kidding when I say that either, I've never needed to contact them about about my own line, and I suspect the majority of members would say the same.

[jockwav]

Thats really good to know thanks Rik.

[Inactive]

Same here Rik, 14 months, never spoken to support once, never had the need.

[Sebby]

Am I right in thinking you're with an Enta-reseller? It's possible, in which case, that they are also an IDNet-reseller. Me, I prefer to go straight to source though (I've never quite understood reseller deals, except as a cheap way to become an ISP).

Entanet don't sell ADSL connections directly to the end user, so it's necessary to go through a reseller. But otherwise, I agree with you, in that I don't see the point of them. 

[jockwav]

Will be sending my mac to idnet next week.

[Rik]

We'll look forward to seeing you in happy land.

[jockwav]

Thanks Rik,me too.

[Nigel]

I've just migrated to ID Net; best ISP I've ever dealt with - no contest really 

[Den]

Hey Jockwave, Thank you very much. TCB

[jockwav]

Cant wait to leave entanet.

[Rik]

We can't wait for you to join IDNet.

[jockwav]

Thanks Rik.

[Den]

My boy My boy  TCB

[Rik]

Why do I get the feeling the number of Elvis posts is about to double?? 

[Den]

Two of us can out number the world 

[Rik]

Ah, but can you out post me??

[jockwav]

He will always live on,TCB

[jockwav]

My idnet goes live 17th 

[Philip]

this Elvis bloke, he'll come to nothing you mark my words, just like that scouse beat combo, what were they called again?

[Rik]

My idnet goes live 17th 

Only a couple more days pain, then.

[jockwav]

this Elvis bloke, he'll come to nothing you mark my words, just like that scouse beat combo, what were they called again?

I think he may grow on people

Yep a few days more Rik.

[Den]

We will make sure he grows on people Jock  TCB 


Rik: going to put my suite on now for my monthly night out.

[Rik]

Would that be a three-piece, Den?

[Den]

OOOPs, yep with castors 

[Rik]

Useful for getting home afterwards.

[jockwav]

Yep saves taxis,more comfort.

[jockwav]

Just been activated on idnet.

[Sebby]

Congratulations.

[jockwav]

Thank you Sebby

[Rik]

 

Welcome to the land of purrs.

[jockwav]

Thanks Rik,i feel that i have been here for ages.

[Rik]

Must bite tongue. 

[jockwav]

 

[Simon]

Welcome to Paradise, Jock! 

[Den]

Welcome to "The Promised land" you will soon find that life "In the ghetto"  is  no "Trouble" and you will soon have a "Pocket full of rainbows" but that Rik is "The devil in disguise" if you "Don't" follow the rules. Welcome aboard Jock 

[Lance]

Congratulations, jock! Good to have you!

[Philip]

maybe we should rename IDNet, Elvisnet now  , seriously though, welcome to paradise Jock 

[jockwav]

Thank you all very much,uhuhuh

[Rik]

Rik is "The devil in disguise" if you "Don't" follow the rules.

What disguise?