Should I Ask Questions Now?

[quandam]

Hi!

Three and a half days into my ten day 'training' period for MAX with an absolutely superb connection, no drop outs, rock steady all day in fact no problems at all BUT! I am consistently at a fantastically steady 2 Mb download speed.

Have had no increase in speed whatsoever over my previous 2Mb. All estimates of potential speed from my exchange have been 5Mb plus. I am approx. 400 meters from exchange and live in a new house (less than five years old) with new lines.

I don't want to 'panic' at this stage but should I ask questions now and enquire if I have in fact been placed on an 'up to' 8Mb package or simply just left on a 2 Mb package?

Any suggestions welcomed.

[quandam]

Update

Have contacted Simon at HQ who thinks that my BRAS profile is 'stuck' and should it continue over the weekend will report it as a fault to BT.

[cavillas]

My wife says her bras is stuck.  Can Simon come round and help her please.

[Simon_idnet]

On my way!

[sobranie]

My wife says her bras is stuck.  Can Simon come round and help her please.

Bras..sed off now?   

[quandam]

Simon

Don't get too involved with helping ladies in distress I  need you on Monday to get my BRAS sorted!!! 

[cavillas]

Cross Dresser?