BSOD - HDD Problems?

[Rik]

So you're getting a red flag error, but it only says 'system error'?

Does the problem stop if you use IE rather than FF?

[drummer]

Just to be clear curly, are you double-clicking the red flags to elicit further information?  Usually it alerts you to what part of the system is cronking out.

Apologies if you're alredy doing this, but your earlier post seems to refer to the Viewer and not the log properties.

[curly]

Sorry the warnings are YELLOW flagged NOT green.

Robert

[Rik]

But are you reading the messages, Robert, or just looking at the 'headline' in the viewer?

[curly]

The warnings were Yellow flagged not Green
Robert

[Rik]

I realise that, Robert, but have you read the full messages, or are you only looking at the log 'headlines'?

[curly]

Apologies. I didn't realise that right click on the flag brought up more info. Having done that there were two soft ware programmes mentioned. Firefox and AVG. I have cleared out the FireFox version 1 and replaced it with version 2. At the moment it works fine using a dial up connection - how do I get back on to the broadband connection. I suppose there must be settings to put into FF.

My next step will be to uninstall AVG. Should I reinstall it or change to another anti virus? looking back I seem to remember most of the BSOD came soon after big AVG up dates, and there have been a lot of those recently

Robert

[Rik]

Hi Robert

Changing the browser shouldn't have affected how you access the 'net. Go to Tools > Options > Advanced > Network > Connection - settings. There, choose 'direct connection'.

If that doesn't resolve it, check that your settings in IE are set to never dial.

As to AVG, it's not one I have used, but a lot of people seem happy with it. It's certainly worth uninstalling and re-installing, but don't do too much online in the interval.

[Inactive]

I use AVG without any problems at all, as Rik suggests, try a re-install.

[curly]

If something electrical doesn't work the first thing to do is switch it on! I feel like an absolute idiot. I should have checked that the router was switched on. I should have seen that the indicator lights were not lit. For some reason my wife had switched it off at the wall socket!!!!!
What can I say? It's the first time it's been switched off in years because it also supplies a cordless phone base station.

As you suggest I'll do a reinstall of Avg tomorrow

Robert

[Rik]

It's happened to us all, Robert - have a calming karma.

[Lance]

I hope you had a good moan at your wife, Robert, for spoiling your router's uptime statistics!!!

[curly]

Thanks for being so understanding.

Lance - I'm not moaning too much at her. She's having a bad time at present, her only sister is in hospital seriously ill. too far to visit and the patient phone system is incredibly bad and expensive.

Since things seem to be working OK at the moment I'll leave AVG as it is and see what happens.

Thanks everyone for your help and apologies for being so dim. But what can you expect when my long white beard keeps getting tangled in the keys!
                                                     

Robert

[Rik]

when my long white beard keeps getting tangled in the keys!

It's why I keep mine trimmed short, Robert.