IDNet maintenance - Saturday, January 12, 2008

[Rik]

I'm seeing 24ms, which is about 3ms higher than normal - but I'm not sure what normal really is as I only ever run a ping when there's a problem.

[psp83]

Ping times have increased since yesterdays work..

I'm noticing upto 5ms increase on some sites.

Pinging www.bbc.net.uk [212.58.251.202] with 32 bytes of data:

Reply from 212.58.251.202: bytes=32 time=17ms TTL=249
Reply from 212.58.251.202: bytes=32 time=16ms TTL=249
Reply from 212.58.251.202: bytes=32 time=18ms TTL=249
Reply from 212.58.251.202: bytes=32 time=19ms TTL=249

Ping statistics for 212.58.251.202:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 16ms, Maximum = 19ms, Average = 17ms

Average used to be 15ms.

[cavillas]

I know pings are fairly important for game players but to the rest of us it seems to make no difference to web browsing, emailing downloading etc.  So is there too much importance being placed on ping times at the moment, as we already know that pings are given a low priority by IDNET.

[Rik]

Pings aren't given a low priority by IDNet, Alf, though they are by Cisco routers. I don't mean to split hairs, but the difference is critical to gamers.

For the rest of us, I agree, it makes no difference and I usually only check mine when prompted to by a post here.

[Niall]

It's one of the things we like about IDNet, they don't wait until they have the problem to get it fixed, but rather prevent the problem in the first place!

TO be fair that's what all ISPs do, until they're bought by Pipex

[Dont mention Talk Talk !!]

my pc shows that is connected at circa 6600k, the bt speedtest is showing a through put of 6336 k with a IP line profile of 7000k.................yet i aint had a download come down at over 350 kpbs all day, it normally downloads at rate of 660 kpbs - 800 kpbs..........is this connected to the maintenance in any way 

I did not lose connection at my router during the 1st maintenance work carried out on saturday btw.

James

[Rik]

All of those figures look wrong, James, ie you shouldn't have a profile higher than your sync speed. It's almost as if the profile has changed, but not updated on the speed test. Can you try another test and see if it's still contradictory?

The upgrade yesterday should have improved speed if anything, not lowered it, and no-one else has reported an issue like yours, so I think we need to do some digging. If you can post the results of the BT test, together with your line stats from the router, maybe something will become evident.

[Dont mention Talk Talk !!]

ok rik, carried out 00.14

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 7000 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8000 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 5329 kbps

the 5329 kbps is way down

___________________________________________________________


Date 14/01/08 00:15:48
Speed Down 6449.69 Kbps ( 6.3 Mbps )
Speed Up 371.84 Kbps ( 0.4 Mbps )
Port 8095
Server speedtest1.adslguide.org.uk


I had this speedtest show speed down at 3.2 Mpbs about 23.00 hrs on sunday rik !!

_________________________________________________________________


from dsl zone uk
6687 Kbps
which is around 835.91 KB/s
including overheads

I had this give me 4500 Kpbs earlier too

________________________________________________________________


router stats
DSL Status
  Connection Status Connected
  Upstream Rate (Kbps) 448
  Downstream Rate (Kbps) 8000
  US Margin 26
  DS Margin 10
  Modulation MMODE
  LOS Errors 0
  DS Line Attenuation 21
  US Line Attenuation 21
  Path Mode Interleaved
 
DSL Statistics

______________________________________________________________


I carried out a download from microsoft downloads and it came down at 801 kpbs ( very good !! )though ive not had speed like that all day. what do you make of it rik, my bt speedtest through put is normally 6400 kpbs.

james

[Rik]

It's possible you have exchange congestion, James. Have you checked?

TBH, I don't put a lot of store by speed tests, except the BT one, as they fake the download by a variety of techniques, so they are, at best, an indicator. That's further complicated by the fact that the result will be dependent on the server load and the network status between you and the server, ie the bits outwith IDNet.

Your d/l from MS suggests that your inherent speed is OK, so at the moment I'm leaning towards congestion outside the IDNet network.

[Dont mention Talk Talk !!]

Virtual paths: Green

There are currently no known capacity problems on your exchange. There may still be an exchange problem, however BT are not currently reporting that they are aware of it. Please contact Support if you are having speed problems, who can advise further.

Record last updated: 31 Dec 07



just completed a 90mb download, took 2 min 7 secs at an average of 732 kpbs, it seems my system has received a good boot in the hole back into life.

strange 

james

[Rik]

It could be that BT have been working at the exchange, they seem to do this at weekends... Or it could just be that the wind was from the wrong direction. Keep an eye on things, see how it goes.

[Dont mention Talk Talk !!]

ta for looking at it for me rik   

james

[Rik]

NP. 

[Inactive]

ta for looking at it for me rik   

james

I bet you didn't get this kind of one to one service at gone midnight at Talk Talk...

Whoops did I mention.....TT.

[zimmerframe]

Justr read this.  My router log reported a couple of lost synchs for saturday.  Didnt seem to cause any other problems.

[Dont mention Talk Talk !!]

update

09.00 am monday morning and didnt i just get a bleedin stale session 

phoned the boys at ID and was told to shut down the router for 15 mins ........i switched it off for 30 and bingo, back to 8000 / 448 ...............phew 

james

[Rik]

You did notice we headlined the board with stale session advice yesterday evening, didn't you, James.

[Dont mention Talk Talk !!]

You did notice we headlined the board with stale session advice yesterday evening, didn't you, James.

anybody else report getting any stale sessions ?

james

[Rik]

None that I've seen.

[Inactive]

I had a cheese sarnie that was a bit hard around the edges, does that count?

Seriously, no .. nothing at all here.

[Dont mention Talk Talk !!]

I bet you didn't get this kind of one to one service at gone midnight at Talk Talk...

Whoops did I mention.....TT.

Had I have had this situation when with at Shyte Shyte it probably would have gone along these lines:

Me: I must ring up to see whats wrong here

Waiting for ages for phone to be picked up

TT: erm....yaaaaaawn......hello

Me: Ive got a .............

TT: Ill put you on hold ......yaaawn ......(phrrrrrrrt in background )

" call out the instigators.....theres something ......"

40 mins later

" we gotta bring it together now .........."

TT: Hello , how can we help you ?

Me : Ive got something wrong here..........

Line goes dead.


Not the same quality of service I think you might notice   and thats not exaggerated.

James

[Rik]

Sounds like a call to Sky. 

[Den]

No problems here, perhaps Wales is exempt 

[Rik]

Wales is many things, Den.

[Dont mention Talk Talk !!]

No problems here, perhaps Wales is exempt 

mark webster winning that darts epic last night must have brought the welsh boys a bit o luck.

was that a match or what !!!!!!!!!!!!!!!!!!!!!! those 2 guys were dart throwing machines, Id be lucky to hit the board.

James