Terrible speeds today

[wrtpeeps]

Yet again, terrible speeds coming my way. 0.3meg. Never had this problem before, why is it starting all of a sudden?! 

[Rik]

No idea. Have you been able to run a BT speed test?

[wrtpeeps]

trying to run one now, going exceptionally slow.

[Najarak]

I'm getting very slow speeds, a disconnection at 16:15, speed test on speedtest.net at about 1200 kbps instead of my usual 6000 to 6500 kbps.

I've just done a BT speedtest which said :-
" IP profile for your line is - 7150 kbps
    DSL connection rate: 448 kbps(UP-STREAM)  8128 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1090 kbps"

Am I right in thinking that this is likely to be a problem somewhere on BT ?

[Rik]

trying to run one now, going exceptionally slow.

Are you using a version of IE? It seems to work better with that than Firefox.

[Rik]

Am I right in thinking that this is likely to be a problem somewhere on BT ?

It sounds like it. I've just run a test and got as much as my profile would allow.

[AndyG]

Yet again, terrible speeds coming my way. 0.3meg. Never had this problem before, why is it starting all of a sudden?! 

Yep, I'm seeing the same for the first time since joining IDNET.  Pings to the IDNET gateway look pretty bad from here: Min = 52 ms, Ave = 87 ms & Max = 292 ms compared with a pretty stable 30 ms normally.

Where about in the country are you? I'm in North East Wales.

Andy

[wrtpeeps]

Well I'm in Northern Ireland, so we can rule out BT can't we?

[wrtpeeps]

Also, cannot get bt speedtester to run 

[AndyG]

Well I'm in Northern Ireland, so we can rule out BT can't we?

Not necessarily, it depends on the ATM routing.

Andy

[Rik]

If it persists, all I can suggest is a call to support - it doesn't appear to be a local issue to your setups, eg internal phone wiring, so much more likely that BT has a network issue somewhere.

[Sebby]

I've just got home and tested my connection and I'm getting full speed, as always.

If it helps, I'm on gw5 and based in Hertfordshire.

[wrtpeeps]

Just took me 45seconds to download 150kb. 

[AndyG]

After several failed attempts, the BT tester shows:

IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM)  6272 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 378 kbps



I'll get onto support tomorrow if things don't improve.

Andy

[Rik]

Clearly it's not a profile issue, Andy, so support need to be kicking tyres from their end.

[Sebby]

There's certainly something very strange going on that's affecting a few users' speed. Definitely get on to IDNet about this.

[kinmel]

AndyG

I am on Rhyl exchange and getting exactly the same results as I always do for speeds and pings (interleaving on) with a 4000 profile

[ou7shined]

I'm in Aberdeen on a normally quite stable a 7392/448 Kbps profile with average pings of 27ms.
It took about 15 mins just to get this posted.
todays speedtest
todays pings

[Ray]

Something's definitely broken somewhere, just managed to do a BT speedtest and got 124kbps download speed  I live in South West Leicestershire

[Adam]

While not nearly as bad as some of the above results, I'm see a speed test result of 2622Kbps on a ~7100 sync. I'd check my profile if the BT Speedtest tool actually worked.

[RA-1972]

speedtest

Just done mine only been connected with idnet for a hour so things are looking up ..

[Adam]

Out of interest, what gateway are the users having problems using?

[ou7shined]

Out of interest, what gateway are the users having problems using?

How do I find that out?

[Adam]

How do I find that out?

If you do a traceroute in command prompt it should be the second entry, the first being your own kit. For example;

  1     1 ms     1 ms     1 ms  * [*.*.*.*]
  2    47 ms    43 ms    44 ms  telehouse-gw2.idnet.net [212.69.63.55]
  3    44 ms    43 ms    43 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    44 ms    43 ms    44 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    44 ms    47 ms    45 ms  www.idnet.net [212.69.36.10]

telehouse-gw2 would be my gateway.

Alternatively, you could post your login realm (@uk.idnet.dsl4, or @idnet.gw5, or...).

[Sebby]

My username is @gw5 but a tracert gives:

Code Select Expand

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  home [192.168.1.254]
  2    44 ms    44 ms    44 ms  telehouse-gw2-msdp.idnet.net [212.69.63.51]
  3    44 ms    44 ms    44 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243
]
  4    44 ms    44 ms    46 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    46 ms    56 ms    50 ms  www.idnet.net [212.69.36.10]

Trace complete.