Terrible speeds today

ducky22 · Jan 24, 2008, 20:23:19

I had some big ping spikes earlier today but they've sorted themselves out. I was convinced there was a bot on the network but no, IDNet/BT were playing up!

Den · Jan 24, 2008, 20:25:52

I'm also in North East Wales (Wrexham) connection rate 7552/448 speed test 6304/382 so nothing wrong here.

wrtpeeps · Jan 24, 2008, 20:27:22

my login is uk.idnet.dsl. Gateway us telehouse-gw2.

Still going at snails pace here.

ducky22 · Jan 24, 2008, 20:29:46

telehouse-gw2 also. and idnet.gw5.

Latency a few MS higher than average but nothing major. Also managed about 810k/second from a download about 10mins ago. Must be BT related.

ou7shined · Jan 24, 2008, 20:31:18

ou7shined @ uk.idnet.dsl4

Adam · Jan 24, 2008, 20:42:38

It's interesting to see that multiple realms map to one gateway as this was being discussed in another thread and we had assumed that each realm had it's own gateway.

The issues seem to be rather odd; no sync/profile problems are apparent and people in the same area are working as per normal. It may be worth contacting IDNet about the issues if they continue, or checking BT maintenance windows to see if your exchange is being worked on.

AndyG · Jan 24, 2008, 21:02:13

Hi again

I'm on connected via dsl4 and the gateway is telehouse-gw2 212.69.63.55.

Pings to the gateway and download speed are still pretty dire (9PM).

I've been using my connection on and off all day and things were fine this morning but deteriorated as the day went on.

To the people from Rhyl & Wrexham who posted saying things were OK from their locations, I'm on Buckley exchange which is a satellite to Chester so I might be on a different ATM route. Thanks for your input anyway.

Cheers - Andy

Den · Jan 24, 2008, 21:07:40

Andy, I live midway from Gresford to Llay so just down the road and about two mile from the Gresford exchange.

AndyG · Jan 24, 2008, 21:14:23

Quote from: Den on Jan 24, 2008, 21:07:40
Andy, I live midway from Gresford to Llay so just down the road and about two mile from the Gresford exchange.

Hi Den, looks like you spend quite a bit of time on here!!

I assume that your exchange is a satellite to Wrexham (01978xxxxxx). I'm on 01244xxxxxx.

Andy

Den · Jan 24, 2008, 21:17:35

Some evenings Andy it gets me away from my business and it's better than watching Telly, besides there is a great bunch of folk in this forum.

ducky22 · Jan 24, 2008, 21:18:07

Try switching your modem off for 5mins and turning it on again. Does that have any effect?

michaelh · Jan 24, 2008, 21:27:25

Excruciatingly slow here in Droitwich Spa

wrtpeeps · Jan 24, 2008, 21:31:44

Not getting any better.

AndyG · Jan 24, 2008, 21:41:11

There's a thread running on ADSLG as well: ADSLG.

Andy

Philip · Jan 24, 2008, 21:51:29

on @uk.idnet.dsl4 here in Penzance, everything seems OK

michaelh · Jan 24, 2008, 21:54:36

Quote from: michaelh on Jan 24, 2008, 21:27:25
Excruciatingly slow here in Droitwich Spa

Not impressed to hear that Simon says no problems - we pay a premium price and should receive a premium service.

http://www.speedtest.net/result/226171313.png

wrtpeeps · Jan 24, 2008, 21:56:47

There is definetly a problem.

Adam · Jan 24, 2008, 21:56:55

Unless I'm missing something, Simon hasn't commented on the issues yet. Care to elaborate?

Update: But now he has.

Simon_idnet · Jan 24, 2008, 21:57:25

Hi michaelh

We are not having any problems with our network this evening. If we were then it would affect all customer equally. I've also had a look through the BT alerts but cannot see anything there that could affect those who have reported problems (though the BT system may not be up-to-date). I'll be keeping an eye out though.

regards
Simon

AndyG · Jan 24, 2008, 21:58:20

I've had a look through the other ISPs on the ADSLG 'busy forums' and I cannot see anyone else complaining about sort of problems we're seeing.

Andy

wrtpeeps · Jan 24, 2008, 21:58:49

This is worse than dialup.

Philip · Jan 24, 2008, 22:00:49

Quote from: michaelh on Jan 24, 2008, 21:54:36
Not impressed to hear that Simon says no problems - we pay a premium price and should receive a premium service.

http://www.speedtest.net/result/226171313.png

whilst there is obviously a problem somewhere, it is not in Simons or IDNets interest to deny they have issues. I'm sure as we type IDNet are looking into what could be the problem and I'm positive they and the more clued up members on here will get to the bottom of it soon.

Please be patient, this is a once in a blue moon blip as far as IDNet are concerned and it will be sorted soon

Den · Jan 24, 2008, 22:08:03

Just ran three different speed tests and they all came back OK so I would say the problem is not with Idnet but more likely to be on the BT network so for Gods sake get off Idnets backs. They would tell us if they had a problem they are that sort of ISP.

wrtpeeps · Jan 24, 2008, 22:10:22

Quote from: Den on Jan 24, 2008, 22:08:03
Just ran three different speed tests and they all came back OK so I would say the problem is not with Idnet but more likely to be on the BT network so for Gods sake get off Idnets backs. They would tell us if they had a problem they are that sort of ISP.

Excuse me, but I have every right to question it. IDNET are not untouchable you know.

As for it being BT, time will tell.

Philip · Jan 24, 2008, 22:13:14

Quote from: wrtpeeps on Jan 24, 2008, 22:10:22
IDNET are not untouchable you know.

but they are not liars, if they say the problem is not with them, then i would believe them