Looking to migrate from tiscali.

Lance · Feb 04, 2008, 22:57:18

Sebby · Feb 04, 2008, 23:03:08

Quote from: pup on Feb 04, 2008, 22:52:38
ill try the test again tue or wed, trying to do 3 things at onec here....

Okay.

I just wanted to prove that it's the profile and not IDNet, but maybe you know that already.

pup · Feb 04, 2008, 23:07:37

Quote from: Sebby on Feb 04, 2008, 23:03:08
Okay.

I just wanted to prove that it's the profile and not IDNet, but maybe you know that already.

from what ive read in this forum i do

Lance · Feb 04, 2008, 23:09:08

We can all blame BT for profiles. They are only there to take the load off their systems

pup · Feb 05, 2008, 20:54:38

Hmmmmm maybe im being impatent but my speed doesnt seem to improved much, if at all. The bt test wont work. Maybe im just tired after workin late last night.

Date    05/02/08 20:48:09
Speed Down    961.52 Kbps ( 0.9 Mbps )
Speed Up    378.14 Kbps ( 0.4 Mbps )
Port    8095
Server    0.0.0.0

Link: http://www.thinkbroadband.com/speedtest/results/id/120224444414075230798.html

Bandwidth (Up/Down) [kbps/kbps]:   448 / 5,952
Output Power (Up/Down) [dBm]:   11.5 / 19.5
Line Attenuation (Up/Down) [dB]:   13.0 / 23.0
SN Margin (Up/Down) [dB]:   23.0 / 15.0
Hmmmmm maybe im being impatent but my speed doesnt seem to improved much, if at all. The bt test wont work. Maybe im just tired after workin late last night.

Sebby · Feb 05, 2008, 21:13:58

You must keep trying the BT speed tester so we can make sure this is a profile issue (which I'm 99.9% sure it is). Does it keep saying it's busy?

pup · Feb 05, 2008, 21:19:56

yes, thought once it said something like "cannot get all connection detail for phone number, contact isp"

im sure it will be ok

Sebby · Feb 05, 2008, 21:34:28

Keep trying, honestly.

pup · Feb 05, 2008, 21:47:53

Quote from: Sebby on Feb 05, 2008, 21:34:28
Keep trying, honestly.

Will Do, would it be better if i didnt use the firefox 3 beta to do the test? its crashed a few times tonight

Si · Feb 05, 2008, 21:49:28

Whenever it works for me it has always been using IE, rather than any version of Firefox...

Sebby · Feb 05, 2008, 22:15:12

I have got it to work in Firefox, but IE may be better.

Lance · Feb 05, 2008, 22:41:38

Most people get it to work eventually in IE, but often struggle with Firefox. Unfortunately, only the BT speedtest can confirm your profile.

Sebby · Feb 05, 2008, 22:48:08

I still hope that one day, IDNet will find a way to get it displayed in our control panel like Entanet do, but that's another story (and has already been discussed in the past).

Lance · Feb 05, 2008, 22:51:19

It would certainly make life much easier

pup · Feb 06, 2008, 00:41:41

SUCCESS

got the bt test to work finally

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 2000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5952 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1870 kbps

So I take it that I'm waiting for my profile to update?

Bandwidth (Up/Down) [kbps/kbps]:   448 / 5,952

Output Power (Up/Down) [dBm]:   11.5 / 19.5
Line Attenuation (Up/Down) [dB]:   13.0 / 23.0
SN Margin (Up/Down) [dB]:   23.0 / 15.0

Sebby · Feb 06, 2008, 00:43:53

Congratulations!

The profile is wrong, as I suspected. You should be on a 5000k profile, so just give it a few more days.

It looks like your target SNRM is also set at 15dB. I get confused with everyone's setups here! I think you still have a modem, which accounts for why this is the case (lots of re-syncs are seen as instability by the exchange, and it pushes up this figure to cause you to sync lower, which is supposed to make the line more stable). Of course, your line isn't unstable, just the exchange sees it this way. If you do get a router, try and leave it sync'd for 14 or more days at a time. Each time you re-sync after a 14 day period of sync, this figure should drop by 3dB, until eventually it reaches it's lowest and default value of 6dB. All being well, you'll reach this and should have full sync of 8,128k and a 7,150k profile.

pup · Feb 06, 2008, 00:45:28

Quote from: Sebby on Feb 06, 2008, 00:43:53
The profile is wrong, as I suspected. You should be on a 5000k profile, so just give it a few more days.

OK

Rik · Feb 06, 2008, 00:46:15

Hi Pup

It's a classic migration issue. As Sebby says, give it a few days, but if it's still stuck on Friday, have a word with IDNet.

pup · Feb 06, 2008, 00:48:18

Quote from: Rik on Feb 06, 2008, 00:46:15
Hi Pup

It's a classic migration issue. As Sebby says, give it a few days, but if it's still stuck on Friday, have a word with IDNet.

Cheers I appreciate that

Sebby · Feb 06, 2008, 00:49:13

I just edited my post with some more information about your stats (I managed to miss those first time) so you might find this useful.

Lance · Feb 06, 2008, 23:25:30

Glad you finally managed to get the speedtest to run, pup!

pup · Feb 06, 2008, 23:30:17

Quote from: Lance on Feb 06, 2008, 23:25:30
Glad you finally managed to get the speedtest to run, pup!

yeah took a while, just tried it again an it worked first time

had to dust of ie6 to do it. profile still low 2000kbps ill keep an eye on it

Lance · Feb 06, 2008, 23:31:51

Remind me, when did you migrate?

Sebby · Feb 06, 2008, 23:33:16

It shouldn't be much longer for the profile to move. Given that it's only been 2 days, it's reasonable for it not to have updated yet.

pup · Feb 06, 2008, 23:34:34

idnet went live 230am ish monday 4th (thats when my router resync itself) so now it a waiting game for bt system to catch up