Thinking of migrating to IDNet but have a question

jonmalco · Jan 30, 2008, 21:12:20

So if I order tonight anyone got any idea when IDnet will be my new ISP?

Sebby · Jan 30, 2008, 21:14:45

Probably early next week. I've found it to be as little as 3 working days.

RA-1972 · Jan 30, 2008, 21:15:01

I bet on tuesday ..............

Si · Jan 30, 2008, 21:16:42

If you've been LLU'd by your previous ISP then the going rate appears to be 5 working days...

Either way, by this time next week latest!

jonmalco · Jan 30, 2008, 21:41:43

Haven't been LLU'd by Pipex. So looking good for next week :-)

jonmalco · Jan 30, 2008, 21:50:54

Order placed

Malc · Jan 30, 2008, 22:08:47

Exciting times. The only way is up

Lance · Jan 30, 2008, 22:30:24

I'm guessing it'll be Monday, but I'm an optimist! Worst case should be Thursday.

The other day I emailed Simon D, and he replied in less than a minute! How's that for service!

Rik · Jan 30, 2008, 23:43:16

Oddly enough, that happened to me when I was checking up on the server problem yesterday.

jonmalco · Jan 31, 2008, 18:44:14

I presume I will know that the migration is complete when I can't get on broadband using Pipex.

Lance · Jan 31, 2008, 18:46:06

Yep

Sebby · Jan 31, 2008, 18:58:33

Quote from: jonmalco on Jan 31, 2008, 18:44:14
I presume I will know that the migration is complete when I can't get on broadband using Pipex.

There's usually a slight overlap period where you'll be able to connect to both. As soon as your IDNet login works, you're migrated, though.

Rik · Jan 31, 2008, 19:04:47

What Sebby said. In my case, though, I was cut off from Nildram and not connected to IDNet for another 10 hours. BT don't like me.

Lance · Jan 31, 2008, 19:38:29

Most of the time, migrations will take place in the early hours of the specified day

JB · Feb 01, 2008, 09:12:11

Quote from: Lance on Jan 31, 2008, 19:38:29
Most of the time, migrations will take place in the early hours of the specified day

Mine occurred at 04.30 on the specified day. My previous IP was still connected but my connection to the DSLAM had gone from a fixed 2Mb line to 8128 Max ADSL as requested. Got an email from IDNet overnight as well, advising that the change was complete.

Excellent service.

jonmalco · Feb 01, 2008, 12:17:17

Just missed a phone call from Pipex asking me to ring about my MAC code

On hold now with Pipex

Simon · Feb 01, 2008, 12:18:38

Don't let them talk you out of it!! It will probably be their retentions department with all sorts of bribes to try to make you stay.

Rik · Feb 01, 2008, 12:18:59

Seconded.

jonmalco · Feb 01, 2008, 12:22:46

Well according to the woman I spoke to they were just ringing to giving me my MAC number even though they had already emailed me. We will see. But I guess they would also have tried to offer me something.

Would IDNet contact me if there was a problem with the MAC code I provided as I presumed that was what Pipex were going to say?

Rik · Feb 01, 2008, 12:23:23

I'm sure they would.

Malc · Feb 01, 2008, 12:39:11

Yes they would.

When I got my first MAC from pipex, I gave it to ID and 5 minutes later (that long!) they called back with a problem. It turned out pipex had given my the MAC that I gave them (follow!) when I signed up with them.

Typical stupidity from them.

It took me another week's wait to get the correct one.

Sebby · Feb 01, 2008, 13:13:14

Quote from: Malc on Feb 01, 2008, 12:39:11
It turned out pipex had given my the MAC that I gave them (follow!) when I signed up with them.

jonmalco · Feb 05, 2008, 09:28:42

I am now on IDNet

But for some reason I can't access the IDNet website

Rik · Feb 05, 2008, 09:31:25

Congratulations.

Are you having problems with any other sites? What URL are you using?

jonmalco · Feb 05, 2008, 09:34:52

Don't seem to be having any problems with other sites.

Edit. It is working now