A Few Questions About IDnet Please

Malc · Feb 07, 2008, 18:36:14

Welcome to the happy farm!

I bet you're glad we talked you into it now, you like your speeds, but will you be happy with your insanity

DeViTTo · Feb 07, 2008, 18:44:27

yes very happy

Sebby · Feb 07, 2008, 18:46:47

I'm glad to finally be able to welcome you to IDNet. And just looks at your speed! I told you you'd get better than the figure BT's availability checker was quoting.

DeViTTo · Feb 07, 2008, 18:51:51

Quote from: Sebby on Feb 07, 2008, 18:46:47
I'm glad to finally be able to welcome you to IDNet. And just looks at your speed! I told you you'd get better than the figure BT's availability checker was quoting.

Thanks Seb you were right and i'm one happy chappy lol.

Sebby · Feb 07, 2008, 18:54:39

Aren't we all.

MoHux · Feb 07, 2008, 19:00:58

Quote from: Malc on Feb 07, 2008, 18:36:14
Welcome to the happy farm!

I bet you're glad we talked you into it now, you like your speeds, but will you be happy with your insanity

Oooohhhh errrrrrrrrr!!! I thought you meant RIK!!

Malc · Feb 07, 2008, 19:02:09

Rik · Feb 07, 2008, 19:02:25

I'm past being classified, Mo.

Malc · Feb 07, 2008, 19:03:35

Good job you can take a joke!

Rik · Feb 07, 2008, 19:13:37

I don't take myself seriously, Malc.

Malc · Feb 07, 2008, 19:31:51

The best way, people take me as they find me, if they don't like me, that's there problem.

And I can take a joke (and usually do)

Rik · Feb 07, 2008, 19:34:17

I take many jokes - I have a special place to file them.

Malc · Feb 07, 2008, 19:40:43

The Comedy Corner Forum

Simon · Feb 07, 2008, 21:11:34

Welcome Dev, and have a happy land karma!

Lance · Feb 07, 2008, 21:56:58

It should only take up to 5 days for your profile to adjust, but during the 10 days your sync could be constantly changing so it might not settle down until after that.

DeViTTo · Feb 08, 2008, 07:54:42

tried at 3am and at 6am no joy with btspeedtester. I'll try a bit later does it take time for my details to filter down to that site to enable me to do a speedtest?

Lance · Feb 08, 2008, 08:50:28

I wouldn't have thought so, as I believe it looks them up to a live database. This just goes to show how much some people struggle with the speedtest. Maybe speak to support today to find out about your profile and whether or not they can get BT to shift it. Not sure if they [IDNet] can or not yet.

Sebby · Feb 08, 2008, 15:21:50

Quote from: DeViTTo on Feb 08, 2008, 07:54:42
I'll try a bit later does it take time for my details to filter down to that site to enable me to do a speedtest?

Nope, it's just rubbish.

Rik · Feb 08, 2008, 15:24:26

The site, that is.

Sebby · Feb 08, 2008, 15:25:28

DeViTTo · Feb 08, 2008, 17:08:32

This is a result I finally got from BTtester, my line was holding without disconects for over 18 hours then when I was out today it had disconnected about 3 times. I hope it's not a problem, please comment on profile below please.

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 5000 kbps
DSL connection rate: 832 kbps(UP-STREAM) 6592 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 2723 kbps

If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.

Rik · Feb 08, 2008, 17:15:12

You're 500k below the profile you should have, but that would be explained by the disconnection in all probability. Your throughput, though is way too low for the profile.

Possibilities include:

1) Local noise from poor internal phone wiring, causing re-sends. This would also explain the re-syncs.

2) Congested exchange, check at http://usertools.plus.net/exchanges/

3) Line fault

It is just possible that there's a problem with the IDNet end of things, but it's highly unlikely in the face of the symptoms. The first thing to do is extract your stats from the router and post them, then we can begin looking for answers. If you're not sure how to get them, most routers are covered at http://www.kitz.co.uk/adsl/frogstats.htm

DeViTTo · Feb 08, 2008, 17:17:58

Quote from: Rik on Feb 08, 2008, 17:15:12
You're 500k below the profile you should have, but that would be explained by the disconnection in all probability. Your throughput, though is way too low for the profile.

Possibilities include:

1) Local noise from poor internal phone wiring, causing re-sends. This would also explain the re-syncs.

2) Congested exchange, check at http://usertools.plus.net/exchanges/

3) Line fault

It is just possible that there's a problem with the IDNet end of things, but it's highly unlikely in the face of the symptoms. The first thing to do is extract your stats from the router and post them, then we can begin looking for answers. If you're not sure how to get them, most routers are covered at http://www.kitz.co.uk/adsl/frogstats.htm

Thanks for the reply Rik.

I cant run any stats from this router as its a cable one. I can reconnect a Netgear and get results from that, but i'll have to do it later this evening to get any result .

Rik · Feb 08, 2008, 17:21:52

It's the modem end we want the stats from, can you access that at all?

DeViTTo · Feb 08, 2008, 17:28:40

Quote from: Rik on Feb 08, 2008, 17:21:52
It's the modem end we want the stats from, can you access that at all?

I can see this info as per my last post when on CPW. Thats the sort of info I can get from the modem. BTW the modem has not been reset at all since change over maybe that would help.

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