Not able to view my website

[DP]

Hi

Don't know if anyone can help me with this one but here go's, I joined IDnet Fri 22 Feb and everything is fine apart from one small problem I have a genealogy website hosted by eukhost called pikefamilytree.co.uk now since this Friday 22 Feb I have not been able to view my website but it seems everyone else can, I have purged just about everything I can think of on my PC but still no joy internet explorer keeps telling it cannot connect to site, anyone got any ideas?

Thanks David

[Rik]

Who's hosting the site, David? I get a server not found error.

Try changing your router to use the OpenDNS servers, 208.67.222.222, 208.67.220.220. If that then works, drop IDNet an email and let them know, they can check their DNS servers.

I can ping the site, btw:

ping www.pikefamilytree.co.uk

Pinging pikefamilytree.co.uk [217.112.82.13] with 32 bytes of data:

Reply from 217.112.82.13: bytes=32 time=26ms TTL=60
Reply from 217.112.82.13: bytes=32 time=30ms TTL=60
Reply from 217.112.82.13: bytes=32 time=30ms TTL=60
Reply from 217.112.82.13: bytes=32 time=31ms TTL=60

Ping statistics for 217.112.82.13:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 31ms, Average = 29ms

Also tracert works:

tracert www.pikefamilytree.co.uk

Tracing route to pikefamilytree.co.uk [217.112.82.13]
over a maximum of 30 hops:

  1     1 ms     1 ms    <1 ms  home [192.168.1.254]
  2    27 ms    23 ms    25 ms  telehouse-gw2.idnet.net [212.69.63.55]
  3    24 ms    23 ms    23 ms  telehouse-gw3-gi0-1-400.idnet.net [212.69.63.243]
  4    24 ms    23 ms    27 ms  lonap1.enta.net [193.203.5.134]
  5    24 ms    25 ms    25 ms  te5-3.telehouse-east2.core.enta.net [87.127.236.37]
  6    24 ms    23 ms    25 ms  ge-5-2.the.uk.euroconnex.net [87.127.231.90]
  7    26 ms    27 ms    27 ms  merlin.eukhost.com [217.112.82.13]

Trace complete.

[Baz]

It works for me if that helps any 

[Rik]

It's now working for me too, which fits with the server down error.

[DP]

Hi Rik

Thanks for the reply, my website host is eukhost.com 217.112.82.13
someone beat me to it
David

[Rik]

Can you see it now?

[Inactive]

Works fine for me, using FF.

[DP]

Thanks everyone

As a matter of interest I have an old BT Voyager 105 I now its old but it works perfect so why change it.

Rik, something really strange here because I have just clicked the link you have posted to my website and guess what it connected? Strange or what.


David

[Rik]

What. When I did a cut and paste from your post, the site did not work. Once I had done the ping & tracert, I clicked the hyperlink in my post and it worked.

It may just be that the server was down and happened to come back up as we were posting...

If the problem persists, try flushing your DNS cache:

Start > Run > CMD <enter>
type ipconfig /flushdns <enter>

[Inactive]

Rik, something really strange here because I have just clicked the link you have posted to my website and guess what it connected? Strange or what.

David, just save Riks link to your favourites, ( hopefully ) sorted.   

[DP]

Rik

No, I have not been able to connect since Friday
Already flushed DNS but thanks for the suggestion.
That's the first time it's connected and from the link you posted above
What's happening any ideas?

David

[Rik]

No idea whatsoever, David, tbh. If you can connect from the hyperlink, it can't be a DNS our routing problem. What happens if, having connected via the link, you then save the page as a favourite/bookmark. Does that work?

[DP]

OK will try that.
I am going to close every thing down and try restarting and see what happens, will keep you posted.

David

[Rik]

We'll be here.

[Inactive]

you then save the page as a favourite/bookmark. Does that work?

That works for me Rik, using FF.

[Rik]

Same here, thanks for confirming that, In.

[DP]

Hi Everyone

Well knock me down with a feather, I do not understand it but that's the first time I have been able to connect to my website since Friday,
It all seems OK now but will monitor it and if it happens again I will just have to come and click Rik's link


Thanks everyone and Rik's link,

David

[Rik]

Had you been clicking on a favourite, or had you also tried typing the URL into the browser, David?

If the former, I can only think that the link had become corrupted. If the latter, I can only scratch my head.

[DP]

Hi Rik

I had tried just about everything I could think of and got nowhere, until you posted your link.

David

[DP]

Rik, don't you think that is really strange, I have never seen that happen before, have you?

David

[Rik]

I've seen all sorts of things I've not been able to explain, David. As we used to say back in 1984, when we played with 300 baud modems, "Comms is a black art!".

[DP]

Thanks everyone for all the help and a special thanks to Rik's link.

David

[Rik]

Glad we could help, David.