Error message

[alan]

Hi again..
.
When I hit the "Mark as Read" button 9 times out of 10 I get the following error:-
.
"Session verification failed. Please try logging out and back in again, and then try again."
.
Any ideas please?

[Simon]

Hi Alan,

Possibly a cookie problem?  Do you have cookies enabled in your browser, and have you allowed the IDNetters cookie to be permanently stored?

[alan]

Thanks for quick reply Simon... Yes cookies shown to accept all. I get the warning
on both the Laptop and PC..
.

[Simon]

It's odd that nobody else has reported this, which could indicate a browser issue.

Can anyone else replicate this error?

[Simon]

Alan, can you try logging out, then removing the cookie, and logging back in again, so it sets a new one?  Might just do it.

[Rik]

I can't think of anything else, Simon, and as you say, no-one else has reported the problem. What browser are you using, Alan?

[alan]

Well I was using FF 2.0.0.11...  Still getting the rejection in there. Tried in IE7
pressed "Mark as Read" and they cleared no problem. So it must be something in FF?
.

[Rik]

Odd, Alan, I use FF with no problems though, tbh, I never mark stuff as read - I read everything.

What addons are you using?

[Inactive]

I use FF as well, never come across that before, and I do mark stuff as " read ", often.

[Rik]

Thanks, In. Do you use many addons?

[Inactive]

A couple, smiley extra and spelling checker.

[alan]

"Mostly Crystal" and "Noia 2(Extreme). Come to think of it I will uninstall both of them. Forgot I had them on there. I'll go back to FF default and see if it makes a difference.

[Rik]

Thanks, Alan. It's the only variable that I can think of.

[alan]

Taken Add ons off... Logged off then went into Announcements page in FF
.
An Error Has Occurred!
Session verification failed. Please try logging out and back in again, and then try again.
Back
Powered by SMF 1.1.4 | SMF © 2006-2007, Simple Machines LLC
.
Tried IE7 got the same rejection..

[Rik]

I'm wondering whether it could be a firewall issue, Alan, as it now seems to be affecting your machine rather than a browser. What security are you using, AV, firewall and malware? Which OS version?

[alan]

NOD 32 3.0.621... Ah.. Come to think of it you might be correct...  Getting the same on PC and Laptop.
.

.

[Rik]

It's the only thing I can think of right now, Alan, but I'll do some digging and see if I can find anything specific on the SMF forums.

[alan]

Many Thanks Rik.

[Rik]

Can you try again now, Alan?

[alan]

They cleared in FF but not in IE7 that time..

[Rik]

I've changed a server setting which is supposed to resolve this problem. Give me a minute to take another look and then could your try again please?

[Simon]

Alan, did it make any difference replacing the cookie, like I suggested earlier?  Also, strangely, clearing the cache can often work wonders.

[Simon]

Or, as Rik said. 

[alan]

Simon.. I replaced the cookie but did not clear the cache..
Will try that now.

[alan]

Cleared all the cookies in IE7 and now appears to working.. I've actually ran out of stuff to mark as read to try it. .

[Rik]

Thanks, Alan. Let us know if the problem returns.

[alan]

Sure will RiK. Thanks again all.  Will return if it comes back.
Got a bit of a problem with Adobe reader now what wont D/L a document fully.
I think that is a NOD setting somewhere. Watch this space for further help required.

[Rik]

I can't switch any server setting for that, Alan.

[Inactive]

Sure will RiK. Thanks again all.  Will return if it comes back.
Got a bit of a problem with Adobe reader now what wont D/L a document fully.
I think that is a NOD setting somewhere. Watch this space for further help required.

Try using Foxit...it works for me, far better than Adobe ever did.

Oh and it is free.

[alan]

Try using Foxit...it works for me, far better than Adobe ever did.

Oh and it is free.

.
Thanks In... D/L and it works a treat.. Tried and tested with a large PDF and no problem at all.
With Adobe it was just stalling. Just got some Craft CD's for the Wife which opens
up in PDF.. Cannot believe how much faster it is.
.
Thanks again for all support. At this rate I will be getting more posts than OB.

[Inactive]

Glad it worked OK for you Alan.

[Malc]

NOD 32 3.0.621... Ah.. Come to think of it you might be correct...  Getting the same on PC and Laptop.
.

.

I'm using NOD32 and have a had a few 500 errors.

[Rik]

500 errors are different, Malc, they generally indicate the server is running out of memory, and we've got that one covered now. (I hope!!)

[Malc]

I have had it twice since I uploaded that JPeg, but not for a few days

[Rik]

Let me know if it happens again, Malc, and what you were doing at the time, would you.

[Malc]

On each occasion it was once I'd pressed POST and the screen waited for about a minute, the the message I sent you came up, I had to close IE7 then go back in again.

All 3 times I've had that message were at home, were I use NOD32.

[Rik]

Is that v2 or v3 of NOD, Malc? Did you notice how many people were online at the time?

[Malc]

Don't know the version of NOD ATM, but it's the new 2008 edition, no idea how many people were on line

[Rik]

So that's v3. I'm wondering if it's causing issues, that's what Alan uses too and he's the only person to have seen his error.

[alan]

Thanks, Alan. Let us know if the problem returns.

.
It is at it again both FF and IE. Perhaps it is the NOD after all?

[Inactive]

Is it too obvious to suggest turning NOD off, and trying it??

[Rik]

No, not at all. Would you mind trying that briefly, Alan?

[Malc]

I'll try that as well next time

[alan]

No, not at all. Would you mind trying that briefly, Alan?

.
Will do Rik... Bloody thing working OK at the moment again.

[Rik]

It's so difficult to track this sort of issue, Alan, when only one person is being affected. I suspect it's something to do with the way NOD is handling the forum cookie, but clearly only in a particular set of circumstances. We'll keep trying though.

[alan]

Is it too obvious to suggest turning NOD off, and trying it??

.
NOD turned off. Antivirus, Anti Spam and Firewall all disabled. Still the same rejection.
.

[Inactive]

Well that is me totally baffled then Alan, sorry.

[Rik]

I'm really out of ideas here, Alan. If it was a major forum malfunction, I'd expect to be inundated with reports.

Can you confirm for me please:

Browser(s)
NOD v3
Windows version
How much free memory you have (Ctrl-Alt-Delete will bring up task manager, look on the performance tab)
Router
Wireless or wired connection
Any other apps which are running.

Thanks.

[alan]

FF 2.0.0.11
IE 7.0.5730.11
NOD V3.0.621.0
XP
ZyXel 660.HW-T1
No other apps running.

Is there any other way I can get to the perf tab.?
When I do Ctrl-Alt-Del it comes up with the apps running but I do not get
any choice along the top to change the way it looks (another blip ongoing).
The only way I can get rid of the the box now is to do a full restart.

[Rik]

This problem is easy to fix, I hope, the Task Manager is running in "tiny footprint mode". To correct this, simply double-click on the border around the window and it will return to its normal state. To place task manager back in "tiny footprint mode" again, double click again on the border around the window.

[alan]

I've just managed to clear task manager... Always on top was ticked.. Still no icons along the top though.

[alan]

I've managed to R/C and go into end process.. It shows FF as 32,188 is that what you wanted Rik.

[Rik]

That's small - mine is 82K.

The bit I actually want is highlighted below.

[attachment deleted by admin]

[alan]

When I r/c the little box bottom right it says CPU usage 2%

[alan]

That's small - mine is 82K.

Bragging again

[alan]

I'll see if I can get a snapshot of mine.

[Rik]

 

[Inactive]

Mine is 89k, so something doesn't seem right with Alans, not bragging honest.. 

[Rik]

Thanks, In.

[alan]

This is what I get when I C-A-D.. Had to do it via Flickr.. Dont know wny other way at the moment.
http://farm3.static.flickr.com/2333/2246874534_42dd1b37a2.jpg?v=0

[Rik]

Sorry, Alan, I can't make anything out there. Are you hitting Alt+PrtScr? It looks like you may have just hit PrtScr which captures the whole thing, not just the active window.

[alan]

See if this is any larger..
http://farm3.static.flickr.com/2333/2246874534_0bc34c9db1_o.jpg

[Rik]

That's better, Alan. It certainly seems small for Firefox, but that may be down to the number of add-ons you run. What do you have?

Can you get a shot of the performance tab that I illustrated?

[alan]

Sorry, Alan, I can't make anything out there. Are you hitting Alt+PrtScr? It looks like you may have just hit PrtScr which captures the whole thing, not just the active window.

.
Thats cos I didn't know about Alt+PrtScr.. Something else I've learnt.

[Rik]

Careful, we'll charge extra.

[alan]

Can you get a shot of the performance tab that I illustrated?

.
Thats all I get.. No options to alter.. I reckon my Comp is ready for the knackers yard!!

[Rik]

Did you try the trick I posted earlier?

"This problem is easy to fix, I hope, the Task Manager is running in "tiny footprint mode". To correct this, simply double-click on the border around the window and it will return to its normal state. To place task manager back in "tiny footprint mode" again, double click again on the border around the window."

[alan]

Sorry Rik.. I missed your posting about that earlier... A double click done the job. I've been putting up with that for months as well.
.
It says Physical Memory Total 3143772. Available 2671756. System Cache 399504.
Is that what you were after.?

[Rik]

Yes, thanks, Alan. You're not low on memory, so that's something else ruled out.

I'm out of ideas right now. I'll have a chat with Lance and Simon and do some digging, but I don't have any clear idea what could be happening here.

I'll get back to you asap, or maybe someone else will know what this is about and come up with the answer in between.

[alan]

Many Thanks for your efforts. I certainly learn a thing or two when I pose a query.
.
How about a live chat feature on Idnetters? It would be a lot easier.
.
Regards and Thanks again.

[Rik]

Hi Alan

Long shot time, but I've just changed your theme to Core, let me know if that helps. (I'm Googling like mad!)

We did run a chat room for a while, but it wasn't used and it meant that not everyone had a chance to read and comment on issues.

[Rik]

One more thought, Alan. Do you have the 'always stay logged in' box checked? If not, could you try doing that please.

[alan]

Rik, Yes I've always had stay logged on checked.... Just done a few "marked as read" and they have cleared OK.
I will keep trying during the evening, so far so good. 

[Rik]

Are you comfortable with 'Core', Alan? If you can stick with it, and the problem doesn't return, it may well point us at the cause.

Do you recall which 'mark as read' button you used, the top one or the bottom one?

[alan]

Yes, Thanks Rik. Totally happy. It was always the top button. Didn't realise the one at the bottom existed....
.
Regards

[Lance]

The only thing I can think of that hasn't been done is to delete all temporary files 

[alan]

Yes, I tried that thanks Lance. So far so good this morning. No further problems as yet.
.

[Rik]

Thanks, Alan. That tightens the search a bit more.