speed tester

Baz · Feb 28, 2008, 14:52:59

is anyone having bother with the BT speed tester.

I have been getting this error message the past few days ....

Performance Tester was not able to find all the network details required for telephone number:********.

Please check that it is the correct telephone number for your service, and if not try again. If you believe it is the correct number for your service then please raise this as a fault with your service provider.

Rik · Feb 28, 2008, 14:54:23

It's one of BT's lies rather than tell you that it's too busy, Baz.

Best time of day seems to be early morning, and our results suggests that you are more likely to get a completed test using IE rather than Firefox.

Baz · Feb 28, 2008, 14:57:23

Ah good old BT eh

yeah it never seems to finish with Firefox even though......."The performance tester has been successfully tested with the following browsers; Firefox, Opera, Netscape, Microsoft Internet Explorer and Safari.......

or is that a lie too BT, eh?

thanks Rik

Rik · Feb 28, 2008, 15:06:01

Well, we note what we say, and we note what happens, Baz, so recommend people to use IE.

Inactive · Feb 28, 2008, 15:16:14

Just carried out a BT Speedtest using IE6, no problem, I never have a problem using it, it works every time for me.

Rik · Feb 28, 2008, 15:17:26

Everything works for you, In. I'm convinced you have a direct fibre run from Telehouse.

Inactive · Feb 28, 2008, 15:23:00

Short memory Rik, my graphic card didn't, the other day..

( All OK since I washed it

).

Rik · Feb 28, 2008, 15:26:58

But it worked after you washed it.

Inactive · Feb 28, 2008, 15:28:35

Quote from: Rik on Feb 28, 2008, 15:26:58
But it worked after you washed it.

True, I suppose I am a bit lucky really, as has been graphically displayed..

Rik · Feb 28, 2008, 15:29:41

Twice this week, In...

Inactive · Feb 28, 2008, 15:42:50

Oh yes, and that..

Noreen · Feb 28, 2008, 17:29:07

Just done a BT test, with no problems as usual.

QuoteTest1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 7150 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 6462 kbps

Rik · Feb 28, 2008, 17:30:20

Baz · Feb 28, 2008, 17:35:17

its working now.

just a glitch eh?

Noreen · Feb 28, 2008, 17:39:45

Baz, I can't see your signature image.

edit: now I can, what happened?

Rik · Feb 28, 2008, 17:41:16

His sig was probably doing it's own speed test, Noreen.